Topic 'Re: Sick of the Slow Speeds' in forum 'Metrocast Communications users forum' - dslreports.com

Re: Sick of the Slow Speeds

Sat, 18 Aug 2012 14:54:12 EDT

billh491 posted : Hope gets fixed form him as well. I was on vacation on PEI and the connection was in the 1 meg range on the wifi I could not stand it and gave up most nights but then I was there to relax so no big deal. If I had to deal with that everyday I would not be a happy camper.

But when I got back and was downloading 8 gigs of podcasts I sure loved the 26 megs down.

Re: Sick of the Slow Speeds

Sat, 18 Aug 2012 08:26:48 EDT

ptrowski posted :

said by Nyteroad:

here is tonights speed

Where do i find my Modem Mac?

Did you get the issues worked out?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

Re: Sick of the Slow Speeds

Thu, 09 Aug 2012 21:48:57 EDT

jsz0 posted : It's printed on a sticker on the bottom or back of the modem. Labeled as HFC MAC or CM MAC.

Re: Sick of the Slow Speeds

Thu, 09 Aug 2012 21:46:23 EDT

Nyteroad posted : here is tonights speed

Where do i find my Modem Mac?

Re: Sick of the Slow Speeds

Thu, 09 Aug 2012 20:40:43 EDT

jsz0 posted : »speedtest.ct.metrocast.net for CT.

Re: Sick of the Slow Speeds

Thu, 09 Aug 2012 20:37:16 EDT

ptrowski posted : Jsz0 hat was the test site that tested internal to the Metrocast network? Was it Metrocast.speedtest.net ?

Re: Sick of the Slow Speeds

Wed, 08 Aug 2012 01:26:24 EDT

jsz0 posted :

said by Nyteroad:

Can you PM me your modem MAC?

Re: Sick of the Slow Speeds

Tue, 07 Aug 2012 22:45:45 EDT

Nyteroad posted :

techs have not come out in a long time got fed up with calling and complaining and getting no where im to the point now where i am just waiting for something else to come along...i know thats not happening anytime soon so i just suck it up

Re: Sick of the Slow Speeds

Sat, 04 Aug 2012 14:33:47 EDT

ptrowski posted :

said by Nyteroad:

bump

When the techs come out they don't find any issues, signal levels look good etc?

What do you get when you try »speedtest.metrocast.net/

Re: Sick of the Slow Speeds

Wed, 01 Aug 2012 11:58:30 EDT

Nyteroad posted : bump

Re: Sick of the Slow Speeds

Tue, 24 Jul 2012 23:20:07 EDT

Nyteroad posted : and this is a few hours later...

same boston server

[att=1]

Re: Sick of the Slow Speeds

Tue, 24 Jul 2012 21:41:45 EDT

Nyteroad posted : Sorry guys work has been crazy have not had time to check back... my router that im using from metrocast is a Arris model TM602G its for my internet and phone i believe.

Here is my speeds tonight not as bad but still way below what i pay for not sure if its normal or not..this one is from towerstream in boston.

[att=1]

Re: Sick of the Slow Speeds

Sun, 08 Jul 2012 18:55:59 EDT

tenpin784 posted : Well, with a ping of 144 to massachusetts, and only a 1.26mb upload, it almost looks like something is hogging your upload.

What are your tests during non-peak time?

Edit: I just got a 105ping to the Oxford, MA server, but only 26 to Boston/Towerstream.....just FWIW.
--
Dream as if you'll live forever, live as if you'll die today.

Disclaimer: These are MY comments, my employer cant be held responsible.

Re: Sick of the Slow Speeds

Sun, 08 Jul 2012 09:56:35 EDT

ptrowski posted :

said by Nyteroad:

The server im testing my speed on still doesn't have anything to do with the fact it takes 3 hours to DL a 1 gig game from Steam....all while talking to a friend of mine who pulls it down in 15 mins on Comcast..

The service has been off and on since we bought the house 2 years ago some days its fine while other days you cant even use the internet.

What type of modem etc are you using?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

Re: Sick of the Slow Speeds

Sat, 07 Jul 2012 19:17:21 EDT

billh491 posted : This month marks my 23rd year with metorcast/eastern. I have only had had HSI for 12 of those years mainly as it was not offered until then. In any case I have all ways had great response to any issues I have had including with in the last year having the cable replaced to my house a 150' underground run and a reworking of all my inside wiring to fix network issues I was having.

So keep on them I did and it worked for me.

Re: Sick of the Slow Speeds

Fri, 06 Jul 2012 15:07:17 EDT

Nyteroad posted : The server im testing my speed on still doesn't have anything to do with the fact it takes 3 hours to DL a 1 gig game from Steam....all while talking to a friend of mine who pulls it down in 15 mins on Comcast..

The service has been off and on since we bought the house 2 years ago some days its fine while other days you cant even use the internet.

Re: Sick of the Slow Speeds

Fri, 06 Jul 2012 02:17:28 EDT

tenpin784 posted : With a ping of 144ms, I would try a different server first.

I would try Boston > Towerstream, as that is a decent server speed/ping wise.

Re: Sick of the Slow Speeds

Thu, 05 Jul 2012 22:29:05 EDT

Nyteroad posted : I pay for the "gamer Package" and this is the garbage i put up with all the time...

[att=1]

Re: Sick of the Slow Speeds

Sun, 24 Jun 2012 19:37:43 EDT

tony_s_fan posted :

said by ptrowski:

My 6120 died yesterday, so I went to Staples. They had the Zoom and I almost bought it until I called Metrocast. The tech support person did not recommend it.

Even back in the old BBS days of the 80's and 90's, ZOOM had a CRAPPY rep for modems. Nice to see they still carry that rep!

Re: Sick of the Slow Speeds

Wed, 20 Jun 2012 10:02:44 EDT

icedcorn posted : My understanding is that for anything >20 you should have bonded channels which means DOCSIS 3.0 modem at a minimum...

Of course anytime Metrocast wants to issue an eMTA with a DOCSIS 3.0 modem would be the best route because then you have an all-in-one setup.

Re: Sick of the Slow Speeds

Wed, 20 Jun 2012 09:27:39 EDT

meandmyarrow posted : I'm getting 12.5 down and 1.25 up, so I guess the eMTA is doing OK for now. Perhaps if I had the "gamer" package (which I don't anticipate at this point) I'd need a separate modem?

Re: Sick of the Slow Speeds

Wed, 20 Jun 2012 00:46:39 EDT

icedcorn posted : I did what billh did, I still have the eMTA for the phone, I split the coax and run internet through my own cable modem.

Re: Sick of the Slow Speeds

Tue, 19 Jun 2012 17:33:48 EDT

billh491 posted : I have phone and Internet and a modem for each. I purchased my modem called MC and they setup the new modem to handle the internet and the old one they demoted to only take care of phone.

Re: Sick of the Slow Speeds

Tue, 19 Jun 2012 15:16:08 EDT

meandmyarrow posted : I keep seeing you guys talking about upgrading modems... I guess if I'm a phone and internet subscriber I'm out of luck doing that since there is a combo-box? I forget the proper name for the box that interfaces both internet and phone.

Re: Sick of the Slow Speeds

Mon, 18 Jun 2012 08:28:59 EDT

tenpin784 posted : If you want to stick with Motorola, they have the SBG6580 which is 8-channel, but has the built in wireless router and a 4 port switch (eh). Motorola also has the SB6141 or SB6180, but I don't see them on BB or Staples or Newegg, but they are on Ebay.
--
Dream as if you'll live forever, live as if you'll die today.

Disclaimer: These are MY comments, my employer cant be held responsible.

Re: Sick of the Slow Speeds

Sun, 17 Jun 2012 19:38:04 EDT

icedcorn posted : I would stick with the Motorola Surfboard. Pretty much 95%+ of cable cos use it...Good to know that Zoom is still around. I had a 33.6k external modem from them. Those were the days.

Re: Sick of the Slow Speeds

Sun, 17 Jun 2012 08:20:05 EDT

ptrowski posted : My 6120 died yesterday, so I went to Staples. They had the Zoom and I almost bought it until I called Metrocast. The tech support person did not recommend it.

Re: Sick of the Slow Speeds

Sat, 16 Jun 2012 09:37:32 EDT

ptrowski posted : Very true as well.

Re: Sick of the Slow Speeds

Sat, 16 Jun 2012 08:56:02 EDT

tenpin784 posted : I would say if hes going anywhere where he can get cable he should get the modem, as it is backwards compatible.

But that's just me.

Re: Sick of the Slow Speeds

Sat, 16 Jun 2012 07:52:28 EDT

ptrowski posted : If you are staying in a Metrocast area it is still good to have. The stability of the speeds due to channel bonding makes it a great purchase.

Re: Sick of the Slow Speeds

Thu, 14 Jun 2012 08:13:03 EDT

rkpetros posted : I guess I'll have to live with this for awhile because I'll be moving within the next 4 months so it's not worth investing in a new modem, not knowhing if it will be needed after that. Thanks for all oif the replies.

Re: Sick of the Slow Speeds

Tue, 12 Jun 2012 19:03:43 EDT

tenpin784 posted : I would try and get an 8-channel modem too, if it is not much more. That way you are really future proofing yourself.

Re: Sick of the Slow Speeds

Tue, 12 Jun 2012 15:46:52 EDT

ptrowski posted : You will see a big difference. Buy the new one so you don't have to rent one from them, call them with the MAC address and they will activate it.

Re: Sick of the Slow Speeds

Mon, 11 Jun 2012 15:29:47 EDT

rkpetros posted : Thanks for the information... I have the high speed internet package (12/1). I'm not sure what stats you are looking for, but maybe I do need to get a new modem.....this one is a few years old.

Re: Sick of the Slow Speeds

Fri, 08 Jun 2012 16:55:33 EDT

Jeff G posted : +1 on the swap out of the modem. I swapped mine last month and saw a huge pickup. Also swapped out my old Linksys modem Both made differences.

Re: Sick of the Slow Speeds

Fri, 08 Jun 2012 11:17:11 EDT

ptrowski posted : What package do you subscribe to? I would also recommend buying a SB6120 at Target, etc. Could you post the modem stats?

Re: Sick of the Slow Speeds

Fri, 08 Jun 2012 11:15:00 EDT

rkpetros posted : I have a Motorola Surfboard SB5101 modem.

I am wired.

Re: Sick of the Slow Speeds

Fri, 08 Jun 2012 10:12:18 EDT

ptrowski posted : What modem are you using? Can you post the line stats? Also are you wired or wireless?

Sick of the Slow Speeds

Fri, 08 Jun 2012 08:39:37 EDT

rkpetros posted : I've had problems with forever it seems. For the last couple of weeks, my speeds have been horrible. I cannot even watch any online video content any longer. This was my latest result, which is typical: 4.93 / 1.42. This is ridiculous. Time and time again, Metrocast raises their prices and it seems each time that happens the speeds go DOWN! I've called about this several times, nothing has ever been done. They just tell me that they will send someone out, at my expense. Worst internet service ever.