said by lucyo :it has at&T on it, its a 2wire gateway and 2701 HG B
from the 2wire stats
Current Noise Margin: 11.2 dB (Downstream) 11.6 dB (Upstream)
Current Output Power: 18.6 dBm (Downstream) -2.5 dBm (Upstream)
Noise Margin is marginal, should be higher...
Output power is too high, should be around 15 or lower.
do you have a dsl splitter inside the NID?
do you connect your modem to a splitter that's connected to a wall telephone outlet?