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sarthak5
Anon
2012-Jun-17 2:38 pm
cant call from Voip to another voip phoneI have two voip connection from Justvoip and Voipdiscount. Voipdiscount has a incoming phone number from ipkall.com. When I try to call the ipkall number from the JustVoip phone, I cant call; it gives an engage tone. But when I try to call the VOIP number from a regular cellphone or landline phone, I can call without any issue. I have tried to call other friends' VOIP number too from my voip phones, but it gives me the engage tone always. Why so? Am I doing anything wrong. Thanks. |
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TrevAcroVoice & DryVoIP Official Rep Premium Member join:2009-06-29 Victoria, BC |
Trev
Premium Member
2012-Jun-17 4:34 pm
Can you call a cell or land line from your VoIP phones? |
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sarthak5
Anon
2012-Jun-18 6:19 am
yes I can do everything, cell/land to voip, voip to cell/land. It just does not work with voip to voip. |
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Can you call 1-206-279-5000 (IPKall conference gateway)? If not, then Justvoip is probably blocking calls to all IPKall numbers. What kind of device are you calling from? You can likely setup a speed dial for a direct SIP connection.
If calling the conference gateway works, how is your IPKall number routed? Perhaps Voipdiscount is doing some filtering on inbound SIP connections. |
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What's your setup, are those 2 in the same location on 2 ports on the same adapter? Both providers are part of Betamax, I wonder if JustVoip is engaged in a call if you still can call Voipdiscount from landline or cell. |
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sarthak5
Anon
2012-Jun-19 7:16 am
phone 1: Connected to Grandstream HT502 Voipdiscount, has a ipKall number, its in San Jose, California. 2: Connected to same above HT502 JustVoip, did not get a ipKall number by choice, its in same router as 1. 3: Connected to Grandstream HT286 Voipdiscount, has a ipKall number, located in Houston, TX
Now any combinations within 1, 2 and 3 does not work. All combination with cell/landline works perfectly.
Call to 1-206-279-5000 from any of 1, 2 or 3 does not work. Call to 1-206-279-5000 from a cellphone works.
I dont know how to setup a speed dial for a direct SIP connection, but I can give it a try. |
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said by sarthak5 :Call to 1-206-279-5000 from any of 1, 2 or 3 does not work. Call to 1-206-279-5000 from a cellphone works. Stewart was right, Betamax is blocking the calls to IPKall numbers, I was trying to call 1-206... using another Betamax provider and I've got a busy tone. |
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Sarthak5
Anon
2012-Jun-20 2:21 pm
I concluded that calls from Betamax accounts to ipKall numbers are not possible. Thanks for your replies. Please read on, about the other ways to call..
I know I can call any Betamax buddy from my VOIP computer client for free, but they dont have a phone number, its just the Betamax ID. Do you know how to call those Betamax ID from a analog phone connected to SIP device? I think thats a way to call without getting ipKall into the picture. Thanks in advance. |
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said by Sarthak5 :I know I can call any Betamax buddy from my VOIP computer client for free, but they dont have a phone number, its just the Betamax ID. Do you know how to call those Betamax ID from a analog phone connected to SIP device? I think thats a way to call without getting ipKall into the picture. Thanks in advance. I'm guessing you're using SIP URI to call from a VoIP client, something like user@sip.voipdiscount.com. If HT502 has speed dial you can use that, else you can try IP dial but that will work only in some conditions. |
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