My parents have FIOS and just recently got an offer for the 25/25 for a lower price for 2 years. Will they automatically get bumped up to 50/25 or will they stay 25/25 until their contract expires? -- The Comcast Disney Avatar has been retired.
I just called to upgrade my service from the 25/25 to the 50/25. I asked the rep if the 50/25 was an automatic upgrade for the people already using the 25/25 service. The Verizon rep told me that you will not be upgraded unless you call and ask them. So I'd assume you will continue with your contract price and package until you decide to change it.
Changing it required me to renew my contract which wasn't an issue as I just renewed it the other month when I dropped my bundle package.