dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
3
share rss forum feed

Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7
reply to steamingyoda

Acanac Inc.

steamingyoda I am so sorry you are going through this and wish I could change the decision made but I have no access to billing. However I do have a suggestion. This is the type of feedback that the owners and managers like to know about. Can you please copy this and send it to feedback@acanac.com? The managers and the owners read this feedback and try to help where they can.
I would like to help you more but my hands are tied in certain departments.


steamingyoda

join:2006-06-30
Toronto, ON

Hi Lynn,

I have followed your suggestion and forwarded my post to that email address. I certainly hope this can be resolved.


Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7

I am sure someone will answer your email from there


steamingyoda

join:2006-06-30
Toronto, ON

Not sure if the email I sent as you suggested had any influence, but I finally got a response from retentions saying they'll honour the June 14th cancellation date, so that is good to hear.

Will update later on how the refund, etc goes through.

Thanks Lynn.


Lynn0
Premium
join:2011-08-11
Trenton, ON
kudos:7

Your very welcome. Glad I could help.