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yonexsp
join:2011-01-31
l3x

yonexsp to RyanOtt

Member

to RyanOtt

Re: Teksavvy Cable - Connection Dropping every 4-8 Hours

I don't even want to talk to Teksavvy techs. It i just a waste of time, starting each time with the basics, blaming routers, and cables etc.

Instead they should just deal with the issue on the back-end and own up to it.

I have started looking at moving off the service, I did not want to, but the inability to use VOIP services is a killer.

Such a shame, so frustrating

Time Priority Description
Time Not Established Critical (3) DHCP FAILED - Request sent, No response;CM-MAC=00:xx:xx:b4:7e...
Mon Jun 18 20:34:34 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=00:xx:xx:b...
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:26:24:b4...
Mon Jun 18 22:31:54 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
koreyb
Open the Canadian Market NOW
join:2005-01-08
Etobicoke, ON

koreyb

Member

Rogers runs the DHCP service on cable if you are in a Rogers area. If it's due to an Rogers issue, you need to get help from Teksavvy's Support to get the issue fix.