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Anonymous
Premium
join:2004-06-01
IA
kudos:2
reply to wth

Re: [DVR] My Father's Day Gift From Mediacom: DVR Won't Reset

tdc779x is the first generation DVR from Pace or at least the first one used by Mediacom. I believe they have a 120 GB HDD and a really bad front LED that is almost not visible in daylight and too bright at night. Very loud too. As a general rule any Pace DCT that is not black you should not use.

Unfortunately as MediacomChad stated Mediacom can not guarantee what DCT you will get. The only way to do it is if you know someone who's higher up in the company of if your neighbor is a regional VP. Or if you call someone at corp office.

A warehouse employee told me once several years ago "We are not Burger King, you can't have it your way!" after I showed him a work order where a customer was requesting a specific piece of equipment.

So now I just get whatever they give me and if a customer does not want it they can go to the local office and argue...I mean discuss the issue.

PS That BK comment was funny . I just don't think any subscriber would find it funny if I ever said something like that.
--
I speak for myself, not my employer.

wth
Premium
join:2002-02-20
Iowa City,IA
Reviews:
·Mediacom
said by Anonymous:

tdc779x is the first generation DVR from Pace or at least the first one used by Mediacom. I believe they have a 120 GB HDD and a really bad front LED that is almost not visible in daylight and too bright at night. Very loud too. As a general rule any Pace DCT that is not black you should not use.

Your right on every count, plus I can't even see the display at night. 5 hrs of programming takes 20% of the HDD space, twice as much as the dcx3400 with 250GB HDD.

basenji

join:2006-11-02
Waconia, MN
Power the box off and hit menu and adjust the front panel brightness. The HD in that model is a 160G not 120. Go buy a 1TB esata drive and call it good. Will work with any of the boxes and have enough for about anything you want. If the 250 was enough, bring it back to the office and ask for the Aspen or the DCX3400, the Aspen is much more common though and should be easy to get.


Anonymous
Premium
join:2004-06-01
IA
kudos:2
In this area you can only get a DVR with an external HDD. They rarely have any of the all in one DVRs any more.
--
I speak for myself, not my employer.

wth
Premium
join:2002-02-20
Iowa City,IA
Reviews:
·Mediacom
reply to basenji
said by basenji:

Power the box off and hit menu and adjust the front panel brightness. The HD in that model is a 160G not 120.

Tech was out at the house today. Confirmed the channel/time display was burned out, and your right about the HDD size, as it was 160GB. Tech provided me with a Pace TDC787X w/250GB HDD, and with a working display. 250GB is plenty for us as we really don't use it for storage, but more for time shifting. Could not understand why the Iowa City office would pass & reissue a DVR with a display that doesn't work.
To put in another way, it was trading in a $30,000 car even up for a $15,000 car, and having to still make the same monthly payment.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:118
I'm glad we got the issue resolved for you. Let me know if you have any other issues.