Topic 'Re: how do i get new fios quantum speed tiers' in forum 'Verizon Fiber Optics' - dslreports.com

Re: how do i get new fios quantum speed tiers

Sat, 07 Jul 2012 18:15:15 EDT

anon posted : I am in Rhode Island and I was told by a rep through the chat app that I am not eligible because I'm not on Digital Voice for phone.

Re: how do i get new fios quantum speed tiers

Sat, 07 Jul 2012 18:13:33 EDT

prisaz posted : It used to be a new bundle was only if you added or removed a service. Not if you changed a service level. But Verizon quickly found out they could grab us by the **** and there is not much we can do about it. Even last month a CSR told me I could keep the same bundle and increase my speed, or go with a new bundle which would increase my commitment term and extend my discount. They lie like a rug! DO NOT believe anything unless it is in writing, and even then it is written in legal garbage that can be interpreted any way you like.

I have seen very recently one of their LEGAL Contracts that said they could back out any time after it was signed, and that they where not bound by it. So tell me how that is a contact? Trash!

said by guppy_fish:

Any change in service is a new bundle

FYI that bundle cost 20 bucks more a month anywhere else outside of the NY market

Re: how do i get new fios quantum speed tiers

Sat, 07 Jul 2012 17:03:57 EDT

guppy_fish posted : Any change in service is a new bundle

FYI that bundle cost 20 bucks more a month anywhere else outside of the NY market

Re: how do i get new fios quantum speed tiers

Sat, 07 Jul 2012 16:39:55 EDT

gorbachev posted : I have FIOS Triple Play as well. I'm paying $110 / month with 20/20 Internet.

All I want is to upgrade the 20/20 to the current comparable plan, which is 50/25. The privilege would cost me $130 / month using Verizon's online Upgrade / Renewal Center.

I just don't see the point. The 20/20 is plenty for me even with heavy 24/7 bittorrent use.

There isn't a way to just upgrade the Internet speed to a current speed tier?

Re: how do i get new fios quantum speed tiers

Tue, 19 Jun 2012 06:00:53 EDT

anon posted : ok it's finally showing up!

i can upgrade from 35/35 to 75/35 without changing my tv or phone service for an additional $20/m

so from $114.99/m to $134.99/m

and from 35/35 to 150/65 without changing my tv or phone service for an additional $104.98/m

so from $114.99/m to $219.99/m

and 300/65 is only available as a standalone service

Re: how do i get new fios quantum speed tiers

Mon, 18 Jun 2012 21:38:37 EDT

anon posted : I am having the same trouble. I go to the links and try to upgrade the service but it only shows me the old tiers.

Are the new tiers not available everywhere Verizon has service?

I currently have the Ultimate package with 35/35. and am just looking to upgrade to the new tiers.

Re: how do i get new fios quantum speed tiers

Mon, 18 Jun 2012 19:38:37 EDT

McBane posted : Business accounts also do not have the Quantum speeds available yet if that's what you have.

Re: how do i get new fios quantum speed tiers

Mon, 18 Jun 2012 19:23:17 EDT

jtavarez posted : make sure youre logged in then go »www22.verizon.com/FORYOURHOME/GO···dle.aspx which should show all your bundle options

how do i get new fios quantum speed tiers

Mon, 18 Jun 2012 19:07:27 EDT

anon posted : i'm an existing verizion fios customer with triple play bundle

when i login and check what upgrade options are available to me i don't see any of the new fios quantum speed tiers

and i don't see a way to upgrade just my internet speed

the only upgrade option available to me appears to be to upgrade to a new triple play bundle which includes 50Mbps and over 100 more tv channels at a significantly higher price

so how do i upgrade my internet speed alone and how do i get the new quantum internet tiers alone

and without having to upgrade my tv to include hbo/cinemax/showtime/tmc/ect