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Krisnatharok
Caveat Emptor
Premium
join:2009-02-11
Earth Orbit
kudos:12
reply to Krisnatharok

Re: Troubleshooting a PSU

I just spoke with my friend. When he contracted with the local shop to build this computer in 2010, he specifically asked for a Corsair PSU because he "heard they were good" (yeah, yeah, I know, cut the guy some slack).

It seems the local shop willfully mislead him and put the crappy Kingwin MK in there. I'm giving him the burnt-out PSU when I get the replacement on Thursday and he's going to try and hold the shop's feet to the fire and get it replaced.

The PSU is technically still under warranty, but I don't know if Kingwin will honor the warranty given that it was sold as a pre-built computer.
--
If we lose this freedom of ours, history will record with the greatest astonishment, those who had the most to lose, did the least to prevent its happening.


psafux
Premium,VIP
join:2005-11-10
kudos:2
said by Krisnatharok:

The PSU is technically still under warranty, but I don't know if Kingwin will honor the warranty given that it was sold as a pre-built computer.

Unless the mfg specifically has an agreement with the merchant to transfer warranties to the end user the warranty will extend to the business and it would be up to them to handle the paperwork / RMA process.


Krisnatharok
Caveat Emptor
Premium
join:2009-02-11
Earth Orbit
kudos:12
Exactly why I hate buying--or recommending that others buy--pre-built computers. You end up losing a longer manufacturer's warranty for a shorter, more expensive 1-year warranty that involves giving up the entire computer (you'd have to give up or RMA the entire rig to the vendor).

Given what I know about this computer store, I am predicting that he will be stiffed, so his recourse will likely be a nasty online review and a complaint with the BBB.
--
If we lose this freedom of ours, history will record with the greatest astonishment, those who had the most to lose, did the least to prevent its happening.