dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
10996
share rss forum feed


RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online
reply to RickNY

Re: Triple play upgrade pricing

Click for full size
Click for full size
Definitely a difference between SD and HD on my Tivo.. Top is SD bottom is HD

sonofdragon
Premium
join:2012-06-28
Newark, NJ
I have the same BBC America HD closed caption problem as RickNY. Thank you for showing it. I thought I'm the only one who has that problem.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to RickNY
Which model TiVo is that?

sonofdragon
Premium
join:2012-06-28
Newark, NJ
said by Jackarino:

Which model TiVo is that?

Mine is TiVo Premiere Elite.


RickNY
Premium
join:2000-11-02
Farmingville, NY
reply to Jackarino
said by Jackarino:

Which model TiVo is that?

Tivo Premiere


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to Gunga Din
Just wondering. Just picked up a a TCD652160


RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online

3 edits
reply to sonofdragon
Click for full size
Click for full size
Think I found the solution to your problem...

Based on info from here:
»www.tivocommunity.com/tivo-vb/sh···t=486848

Turn "Digital Captions" to "None" (Settings..Displays...Closed Captioning)

Leave "Analog Captions" alone..


Actually -- I found the opposite to be true -- turning "Analog Captions" to "NONE" and leaving "Digital Captions" at DTVCC1 worked.. My suggestion is to experiment with both settings and see what works best for you -- I do not use captioning on a regular basis, but it seems obvious that you do -- so you would be the better judge to see which combination of settings works best.

Tivo also has an info page on garbled captioning here: »support.tivo.com/app/answers/det···#garbled They suggest the settings in my crossed out section to see if it fixes the problem.

Hope that helps..
Rick

sonofdragon
Premium
join:2012-06-28
Newark, NJ

1 edit
Thank you very much, Rick. It solves the closed caption problem for BBC America HD. Prior to this, I followed the directions from tivocommunity and turned off the digital closed caption, it works for every channel except BBC America HD.


aannoonn

@optonline.net
reply to MxxCon
said by MxxCon:

Why do bullshit taxes and fees matter?!

What about CV's bullshit $80 fee to port a phone number to OV? It's $40 for the port, PLUS a mandatory $40 tech visit even if there's no wiring to be done.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
It's Verizon who charges for the number to be released


RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online
said by Jackarino:

It's Verizon who charges for the number to be released

Bull.. I ported a Verizon landline number to Sprint for no charge.. And then ported it to Google Voice for their $20 fee.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
CV told me that Verizon charges them.


aannoonn

@optonline.net
said by Jackarino:

CV told me that Verizon charges them.

CV lied to you.


aannoonn

@optonline.net
reply to Jackarino
said by Jackarino:

It's Verizon who charges for the number to be released

That's a Cablevision CSR lie.

Still, you didn't answer the question of why CV charges a total of $80 to port a number.

TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:3
Reviews:
·Optimum Online
And Verizon early on charged every single customer a fee for setting up their porting system.

Discussed here 7 years ago.

»[Optimum Voice] Transfer of existing phone number possible yet?..

You can easily argue charging a customer that ports their number is fairer than charging every single customer since it allocates the costs to those who actually want to port their number. In any case the FCC does regulate how much can be charged

»www.fcc.gov/encyclopedia/wireles···#howmuch

Are carriers allowed to charge for number porting, and, if so, how much can the charges be?

Companies may assess fees to recover the costs that they incur in providing number portability. Fees may vary between companies, and some companies may not charge any fees.
Companies may not refuse to port a number because a consumer has not paid for porting.
When considering a switch, consumers should ask the new company whether it charges any number portability fees and whether those fees can be waived.


--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.


aannoonn

@optonline.net
That still doesn't excuse CV for lying to their own customers.


aannoonn

@optonline.net
reply to TheWiseGuy
P.S. The info you posted is for wireless local number portability, which is not what Rick nor I were talking about.

TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:3
Reviews:
·Optimum Online
Actually if you read Bobcat79 See Profile's post in that thread you will see they had a fee for POTs and discontinued it Feb 2005, versus 2004 for the wireless charge.

»Re: [Optimum Voice] Transfer of existing phone number possible y
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.


MxxCon

join:1999-11-19
Brooklyn, NY

1 edit
That brings back memory... I wonder what happened to that bobcat.
--
[Sig removed by Administrator: signature can not exceed 20GB]


aannoonn

@optonline.net

1 edit
So CV increased their bull---- porting fee by 33%.


Gunga Din
Premium
join:2005-12-15
Bellmore, NY
kudos:5
reply to TheWiseGuy
LOL, Bobcat79 See Profile managed to find his way back here after his dollarcide during the wayback machine snafu on here where we were stuck in 2010. I never intended this thread to be a pissing match but must say it has been amusing.
--
~ Project Hope ~
~ Team Discovery ~


aannoonn

@optonline.net
reply to MxxCon
said by MxxCon:

That brings back memory... I wonder what happened to that bobcat.

It appears that the username will become available in 3 weeks.

JoeyS59

join:2002-09-01
Hey guys, figured I would reply in this thread instead of making a new one. Current FIOS customer looking to switch back to CV. Got the following offer from someone I talked to initially a few months ago.

3 Boxes (DVR's that store your content in the cloud? Sounds good enough)
TP, of course
HBO, Showtime, Starz, Encore
Kindle Fire (unfortunately, I was told they aren't offering the $200 GC anymore)

The 2 kickers that are really enticing were:

1) Porting fee ($40) waived.
2) Unlimited international calling to Costa Rica (where my family is from) included with OV (my eyes kinda widened at that)

This if for $130 with taxes. Think I might jump on this. Just wondering, has that ugly interface changed at all?


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
Boost+ Internet ?

xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1
reply to Gunga Din
I would get the unlimited calling in writing since their international package for calling mentions up to 250 minutes, I don't see an unlimited.

As for the interface, I assume you mean the cable box. Its the same horrible one, and the dvr in the cloud has mixed reviews, its basically on demand so pausing etc isn't as instant as a dvr box.


aannoonn

@optonline.net
reply to JoeyS59
said by JoeyS59:

(DVR's that store your content in the cloud? Sounds good enough)

You'll be sorry. Everyone hates it. You'll wish you kept Fios.
said by JoeyS59:

TP, of course

What's that, toilet paper? Really, I don't know what you're talking about.
said by JoeyS59:

1) Porting fee ($40) waived.
2) Unlimited international calling to Costa Rica (where my family is from) included with OV (my eyes kinda widened at that)

I'd get both of these in writing. Everyone here says that porting fee is mandatory, and that unlimited calling only includes US, Canada, Puerto Rico, and the US Virgin Islands. Maybe the salesman thought that Costa Rica was part of Puerto Rico or the US VI. Don't be surprised if you end up paying an additional $20 per month and get only 250 minutes. See:
»www.optimum.com/home-phone-servi···call.jsp
and
»www.optimum.com/details.jsp?note···orldcall


jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Vonage
·Optimum Online
reply to JoeyS59
You have had both CV and Verizon, so you are in the best position to determine which is better for you. I think you will recognize CV as pretty much the same as when you left, although fewer people seem to have internet speed problems now with Docsis 3.

The "content in the cloud" sounds nice, but keep in mind it does not include pausing live tv - a feature we use a lot.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:2
Reviews:
·Optimum Online
reply to xirian
said by xirian:

I would get the unlimited calling in writing since their international package for calling mentions up to 250 minutes, I don't see an unlimited.

The Extended Dial Plan has been offered as a winback promotion for a few years (maybe 2?). Something like Boost Plus, Extended Dial Plan, or international package or international video package with triple play.

Has anyone ever got a deal "in writing" when dealing with inbound phone sales? I always thought that was something that would only happen with the direct sales reps that contact you, and not the other way around. However calls are recorded so if you have some info on the person you speak to (name & ID & time of call) they should be able to pull the call should some outright lie be told.

JoeyS59

join:2002-09-01
reply to Gunga Din
Hey aannoonn, I just meant TP for Triple Play.

Thanks for the posts, guys.

The rep did say getting a porting fee waived usually doesn't happen, but he would definitely try, in my case.

I'm still a little skeptical as it pertains to the unlimited Costa Rica calling. Maybe I should call customer service to verify.

Don't get me wrong, FIOS is a very good service with a slick and fast interface (ie: channel scrolling and overall speed). However, for around the same price, I'd get premium channels and DVR service (which the family has never had). I'll give Verizon their due and call 'em up to see what they can offer.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
Reviews:
·Vonage
·Sprint Mobile Br..
·Optimum Online
·ooma
·DIRECTV
reply to aannoonn
said by JoeyS59:

1) Porting fee ($40) waived.
Everyone here says that porting fee is mandatory

I was able to get my porting fee waived.