|
[IA] Finally Expanded Node... Next Problem. HELP please.I haven't posted for awhile as I gave up the fight with mediacom and just waited for the only solution to my speed issue which was to expand the node in my town. This has happened and now I receive the speed I pay for which is amazing. (Previous years I would get 1/2 mb/s download for days) Anyway now I have another issue with dropping connection. Tech has been out 3 times already and replaced splitters, and "new" modem but it still drops. I will post the error logs from this 2nd modem RCA which seems to drop less than my surfboard did. Appreciate any help given as tech has no idea and is stabbing in the dark. This is this morning log.
Time Priority Description Wed Jun 20 09:30:57 2012 Notice (6) TLV-11 - unrecognized OID Wed Jun 20 09:30:55 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Wed Jun 20 09:30:43 2012 Critical (3) No Ranging Response received - T3 time-out Wed Jun 20 09:30:34 2012 Notice (6) TLV-11 - unrecognized OID Wed Jun 20 09:30:33 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Wed Jun 20 09:30:04 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Wed Jun 20 09:29:32 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 09:29:21 2012 Error (4) DCC-ACK not received Wed Jun 20 09:29:21 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 09:29:21 2012 Error (4) DCC-ACK not received Wed Jun 20 09:29:19 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 08:22:35 2012 Notice (6) TLV-11 - unrecognized OID Wed Jun 20 08:22:34 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Wed Jun 20 08:22:24 2012 Critical (3) No Ranging Response received - T3 time-out Wed Jun 20 08:22:16 2012 Notice (6) TLV-11 - unrecognized OID Wed Jun 20 08:22:15 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Wed Jun 20 08:21:53 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Wed Jun 20 08:21:20 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 08:21:09 2012 Error (4) DCC-ACK not received Wed Jun 20 08:21:09 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 08:21:09 2012 Error (4) DCC-ACK not received Wed Jun 20 08:21:07 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 06:07:50 2012 Notice (6) TLV-11 - unrecognized OID Wed Jun 20 06:07:48 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Wed Jun 20 06:07:32 2012 Notice (6) TLV-11 - unrecognized OID Wed Jun 20 06:07:31 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Wed Jun 20 06:07:02 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Wed Jun 20 06:06:30 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 06:06:19 2012 Error (4) DCC-ACK not received Wed Jun 20 06:06:19 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Wed Jun 20 06:06:18 2012 Error (4) DCC-ACK not received Wed Jun 20 06:06:17 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... |
|
OverUtilized |
I also forgot to mention that when the connection drops out I have to do nothing and it returns within a minute. I don't have to reset anything it just comes back on its own. |
|
wth Premium Member join:2002-02-20 Iowa City,IA |
to OverUtilized
What does your upstream, downstream power levels & snr show when you click this link? » 192.168.100.1/What you don't want to see in the log are those TLV-11 - unrecognized OID entries, which mean your modem lost connection. |
|
|
to OverUtilized
Apparently you are just having Dynamic Channel Change (DCC) issues. This only happens when the modem is either a D2 one or operating as such. The CMTS monitors it's channels and sends a signal to your modem to switch to a less congested channel. This is all supposed to go smoothly with the switch over happening in 10-30 seconds. If you are actively downloading then you might see issues but just browsing the web you wont notice a thing.
Seems my ISP turned it off after having it on for a few months. |
|
elios join:2005-11-15 Springfield, MO |
elios
Member
2012-Jun-20 2:29 pm
yea that kind sucks for gaming as some games do not like to lose the connection like that im looking at you Diablo 3 |
|
MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
to OverUtilized
If you would like to IM me with your account information, I will check over your service. It's though to say with just the modem logs there. |
|
|
Sill having a issue with the modem resetting a lot. I have had tech support out 3 times and he has changed cable, all splitters, and a different modem RCA. Here is the log for the last 8 hours. Thank you for any help or ideas.
SNR 34.2dB Received Signal Strength -1.2dBmV Power Level 48.7 dBmV
Time Priority Description Mon Jun 25 20:39:32 2012 Notice (6) TLV-11 - unrecognized OID Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 20:27:52 2012 Critical (3) No Ranging Response received - T3 time-out Mon Jun 25 20:27:45 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 20:27:15 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Mon Jun 25 20:26:42 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 20:26:31 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 20:26:29 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 19:08:39 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 19:08:20 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 19:08:00 2012 Critical (3) No Ranging Response received - T3 time-out Mon Jun 25 19:07:47 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Mon Jun 25 19:07:15 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 19:07:03 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 19:07:01 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 17:05:14 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 17:04:56 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 17:04:31 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Mon Jun 25 17:03:58 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 17:03:47 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 17:03:45 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 15:01:27 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 15:01:10 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 15:00:45 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Mon Jun 25 15:00:12 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 15:00:01 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 14:59:59 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 13:28:16 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 13:27:57 2012 Critical (3) DHCP WARNING - Non-critical field invalid in response. Mon Jun 25 13:27:33 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Mon Jun 25 13:27:00 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Mon Jun 25 13:26:49 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... |
|
MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
I sent you an IM with updated information regarding this issue. |
|