VHS
join:2008-11-17
kudos:1 | [Express] Rogers express 80gb cap? Ok not sure what's going on but I logged into my rogers today and noticed that my cap is now 80GB instead of 70GB. I haven't called in to make any changes. Anyone else notice this? |
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mrbrimi
join:2000-02-15
Woodstock, ON | Just checked I'm at 80 as well. |
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| I have Express with 20GB usage assurance and it's showing 100GB instead of 90 on myrogers.com. I guess they increased the cap silently to compete with Bell that offers 75GB of usage in the price point. |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 | reply to VHS
Whoopee! Free gigabytez! |
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| reply to VHS
Your Rogers Hi-Speed Express gives you 60 gigabytes every month
/me looks at modem and sighs |
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 elitefx
join:2011-02-14
London, ON
kudos:1 | said by dan mackay:Your Rogers Hi-Speed Express gives you 60 gigabytes every month Yea, it's a complete and total disgrace the way Rogers continues to abuse their Docsis 2 customers. Claiming we're on some phantom grandfathered 10mbps/60Gb plan.
Bandwidth allowance has nothing to do with modems.
Rogers is an embarassment to all of Canada. |
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JAC70
join:2008-10-20
canada | So why not get a Docsis 3 modem and be done with it? |
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Hooter
join:2009-08-17
Scarborough, ON | Maybe because their D3 modems are crap! |
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elitefx
join:2011-02-14
London, ON
kudos:1 | reply to VHS
Yes, there's no doubt their D3 modems are crap. Found out today from a Kijiji add Rogers is pawning off Wireless "G" SMC gateways on unsuspecting smucks. Unbelieveable. Charging $100 or so for stoneage 10 cent technology.
One of these days the CRTC or the Canadian justice system will grow a pair and hold Rogers to account for their criminal activities. Fraud (advertising one thing, delivering another) and extortion (D2 throttling to force you to upgrade) are still crimes in Canada, I presume.
Old Ted would be real proud of the ISP thugs that are running the show today. |
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JAC70
join:2008-10-20
canada | reply to VHS
My Cisco 3825 has been flawless in bridge mode. As a router, I have heard it sucks, but who doesn't already have their own router?
Suit yourselves, but don't knock the Cisco until you try it. |
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| reply to VHS
because if I had my way, I wouldn't still be on rogers right now.. |
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elitefx
join:2011-02-14
London, ON
kudos:1
1 edit | reply to JAC70
said by JAC70:Suit yourselves, but don't knock the Cisco until you try it.
Yea, but we're talking about buying not renting. Someone posted in another thread that Rogers won't sell Cisco models just SMC. And only a complete idiot would buy a Wireless "G" Gateway. What is Wireless "G", 10 year old technology now? Laughable.
I've been using Wireless "N" for at least 4-5 years. SMC does have an "N" Gateway but you put "smcd3gn" into Google and you find out it's a nightmare in a box.
And what's Rogers afraid of? Why not sell standalone D3 modems?
Once again, bridging a gateway is like buying a new car and throwing out the engine. Complete waste of cash. |
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Hooter
join:2009-08-17
Scarborough, ON | reply to JAC70
said by JAC70:My Cisco 3825 has been flawless in bridge mode. As a router, I have heard it sucks, but who doesn't already have their own router?
Suit yourselves, but don't knock the Cisco until you try it.
While the CISCO modem may work fine, as you said and many others have discovered, the router sucks. If Rogers is going to sell or rent a product, both components should work up to standards, not half of it. Whether you have your own router or not shouldn't matter. Bottom line - Rogers needs to make available a decent stand alone D3 modem or allow customers to use their own! |
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JAC70
join:2008-10-20
canada | reply to elitefx
said by elitefx:And what's Rogers afraid of? Why not sell standalone D3 modems? I can think of a couple reasons. a) They don't want the hassle of dealing with third-party routers, and b) they plan to implement a surcharge per IP address assigned once IPV6 is enabled. |
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 aefstoggaflmOpen Source FanPremium
join:2002-03-04
Bethlehem, PA
kudos:2
 ·Verizon Online DSL
| said by JAC70:They plan to implement a surcharge per IP address assigned once IPV6 is enabled.
#1 Is that for
a) IPv4 only,
b) for IPv6 only
c) OR for both IPv4 and IPv6?
#2 Why do they plan to do that?
said by JAC70:They don't want the hassle of dealing with third-party routers.
While my ISP is not Rogers, I have to say this:
With Verizon if the user has their own router, Verizon offers premium tech support.
quote:
If you use our router we will support you for free, but if you use your own router we require extra money to support you.
Why can't Rogers do that?
Thanks.
--
Please use the "yellow (IM) envelope" to contact me and please leave the URL intact. |
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JAC70
join:2008-10-20
canada | said by aefstoggaflm:#1 Is that for
a) IPv4 only,
b) for IPv6 only
c) OR for both IPv4 and IPv6?
#2 Why do they plan to do that? This is just speculation, mind you, but as I understand it, with IPV6, every device should be assigned an IP, since NAT breaks protocols. It's not a stretch to think that Rogers could charge extra for multiple IPs.
quote:
If you use our router we will support you for free, but if you use your own router we require extra money to support you.
Why can't Rogers do that? Thanks. |
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| reply to aefstoggaflm
It's important to understand that the vast MAJORITY of customers are not on forums like this and are often very scared of technology. These gateways allow Rogers to remotely configure and diagnose problems, which is not possible if a customer uses their own gateway.
Also, don't worry, Rogers is launching a paid premium tech support product, not sure if they will be supporting 3rd party routers though. |
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elitefx
join:2011-02-14
London, ON
kudos:1
3 edits | said by yyzlhr :Also, don't worry, Rogers is launching a paid premium tech support product, not sure if they will be supporting 3rd party routers though.
So what you're saying is Rogers complete lack of technical knowledge, untrained and unskilled support staff and their inability to support up to date technology is Roger's reason to deny Rogers customers freedom of choice on their HiSpeed services.
And what, pray tell, is Roger's reasoning behind their continued discrimination and abuse directed at their D2 internet subscribers??
Why are we paying higher fees for non-existant network improvements?? Limiting user access is not a network improvement but rather a degradation of services.
Who is Rogers hiring to maintain their networks? Dogwalkers and Panhandlers??
3rd party Standalone D3 modems are just like their D2 predecessors, they all utilize the same docsis 3 chip. All the Rogers trained seals need to do is type in the Mac address and click on "activate". It's not rocket science. Of course, anything more than answering a phone would seem like quantum physics to Rogers IT department. |
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| reply to JAC70
said by JAC70:This is just speculation, mind you, but as I understand it, with IPV6, every device should be assigned an IP, since NAT breaks protocols. Which protocols would those be? The vast majority of protocols work perfectly fine with NAT. Most of those that used to get "broken" by NAT were only broken due to poor design such as remote client software relying on unnecessary IP:port information provided in the application protocol instead of IP:port provided in the existing packet headers which is the standard practice.
The only thing that got "broken" by NAT is the need to setup port forwarding for applications that need to accept inbound connections but this requirement will likely remain for security/firewalling purposes (prevent people from accidentally exposing open ports to the rest of the internet) with IPv6, so nothing really saved there either. |
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| reply to elitefx
said by elitefx:said by yyzlhr :Also, don't worry, Rogers is launching a paid premium tech support product, not sure if they will be supporting 3rd party routers though.
So what you're saying is Rogers complete lack of technical knowledge, untrained and unskilled support staff and their inability to support up to date technology is Roger's reason to deny Rogers customers freedom of choice on their HiSpeed services. And what, pray tell, is Roger's reasoning behind their continued discrimination and abuse directed at their D2 internet subscribers?? Why are we paying higher fees for non-existant network improvements?? Limiting user access is not a network improvement but rather a degradation of services. Who is Rogers hiring to maintain their networks? Dogwalkers and Panhandlers?? 3rd party Standalone D3 modems are just like their D2 predecessors, they all utilize the same docsis 3 chip. All the Rogers trained seals need to do is type in the Mac address and click on "activate". It's not rocket science. Of course, anything more than answering a phone would seem like quantum physics to Rogers IT department. I don't think you read my entire post. The reason why Rogers is moving away from standalone modems is so that they are able to better support customers who don't know how to configure and troubleshoot these devices. The vast majority of customers are NOT on these forums and are NOT tech savvy and they really appreciate the option of having Rogers remotely access the device and configured for them. |
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