Not sure what is going on here
I had mc cable installed for about a month now and no complaints. I leave town for two days and come home to find my 20/1.5 working oddly at 3 down and 2.69 up.
Several speedtests later, and removing my router and connecting a laptop directly to the mc modem I get similar results...3 or 4 down and 2 to 3 up.
called tech support and I'm told I have to wait for 5 days to get anyone to check this out...they say "everything is fine...80% of what I'm supposed to have..." but even with a single laptop directly connected I get the same results.
I can't work from home this way and if its not fixed will consider this a breach of contract and move back to AT&T.