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xsbell

join:2008-12-22
Canada
kudos:1
Reviews:
·Primus Telecommu..

reply to dc2323

Re: [Homephone] Bell won't accept 30 day notice of porting numbe

said by dc2323:

Any ideas on what I should do next to avoid their bogus charges?

The easiest way to do it would be to check your billing date and give your cancellation notice (for internet only) one to two days before that.

You don't need to give Bell any notice when switching phone providers and you will not get any cancellation fees, as long as you cancel within a couple days of your billing period.. or they'll charge you for each day past the billing date. Or they'll even credit you if you did it a couple days before your billing date.

Every time I initiated the LNP, Bell gave back an FOC date of exactly one week later, and it was always completed on that seventh day.

HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5

said by xsbell:

You don't need to give Bell any notice when switching phone providers and you will not get any cancellation fees, as long as you cancel within a couple days of your billing period.. or they'll charge you for each day past the billing date. Or they'll even credit you if you did it a couple days before your billing date.

Every time I initiated the LNP, Bell gave back an FOC date of exactly one week later, and it was always completed on that seventh day.

Bad advice. If the customer is in a contract, there may be Early Termination Fees.

If the customer is in an area forborne from rate regulation, they require 30 days notice.

Bell doesn't assign the FOC date - the porting out carrier provides the requested due date - the FOC only confirms it. The only time you'll get a due date different than the one requested is if the order gets PF'ed, and they have to assign a due date later than requested.
--
MNSi Internet - »www.mnsi.net


xsbell

join:2008-12-22
Canada
kudos:1
Reviews:
·Primus Telecommu..

said by HeadSpinning:

said by xsbell:

You don't need to give Bell any notice when switching phone providers and you will not get any cancellation fees, as long as you cancel within a couple days of your billing period.. or they'll charge you for each day past the billing date. Or they'll even credit you if you did it a couple days before your billing date.

Every time I initiated the LNP, Bell gave back an FOC date of exactly one week later, and it was always completed on that seventh day.

Bad advice. If the customer is in a contract, there may be Early Termination Fees.

True, but the OP said he wasn't under any contracts so he shouldn't encounter any early termination fees.

Ah okay, thanks for that info!

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