reply to Asking
Re: Rude Employee wise choice. Unfortunantly mediacom has monopoly in most areas it servers and wont improve much. They are one of the last cable providers to adopt new technology. Even their web hosting service to server customer accounts is a joke. You still cannnot order anything from them today over the internet!
They have frequent outages too. Unfortunately the only remedy against this is to have dual-wan balanced router connected to dsl or 3g/4g card. that however doubles you bill.