said by yyzlhr :It's easy for us to say that as people who are comfortable with technology. But as a former Rogers employee and a former employee of other tech companies, you would be surprised at how technologically inept most people are. Surprisingly, plugging in a router is a daunting task for most people.
I do agree that when it comes to technology, that many people are totally inept. However, in my opinion it is easier to hook up a router to a stand alone modem than it is to figure out what to do with a Rogers gateway when they discover that the wireless range is extremely poor and their connection keeps on dropping.
My son had this problem with the first gateway Rogers gave him. He had no clue what to do so he phoned Rogers. They told him to reboot the modem by unplugging it for 30 seconds and then plug it back in. It worked for a bit but the problem returned. Next phone call, they tell him to take it in and exchange for a new modem. Same problem because the gateway is a piece of junk! And as you say, if people are that technologically inept, when you tell them to put the modem into "bridge mode", it is like you are speaking a foreign language to them!
Bottom line - for anyone running a home network, a stand alone D3 modem with your own router is likely a much less daunting task than solving the problems of the Rogers gateways when the wireless component does not work properly.