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BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to Cisco Kid

Re: [Tampa] Twitter App

said by Cisco Kid :

I know; you asked those of us in Florida to post in the Direct Thread...but given it looks like this is a BHN issue....since there are others who are unable to Logon, my question....has anyone resolved this issue?

We are investigating. If you wish to be part of this process I need you to register and create a direct forums thread. Thank you.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
Has anyone gotten this to work yet? I'm still unable to.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
I just checked for a status update for you. Will advise when I get a response.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
We have identified the issue. It will be a bit before this is resolved and I will update you just as soon as the status changes. Thank you for being so patient.


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
Any updates yet? Tried again last night after several weeks of giving up and was surprised it still wasn't working.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
It's still a work in progress.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
The issue for the folks included in the current service area has been resolved. I'll update you as availability expands.


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
Great! I look forward to trying it out.

I would never use this while watching a TV show or movie, but this seems like it would be fun during sporting events or award shows.


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
I still haven't been able to connect.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Thanks for the update. The original issue is fixed but it will be a bit before its available in all areas.


Flashfox
Eco-Text -- Why print E-mails?

join:2003-10-01
Melbourne, FL
By "all areas", do you mean all CFL areas? (i.e. 32904)


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
As in I will let you know when it rolls out to additional areas


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
reply to DanG1974
What area does it currently work in?


Flashfox
Eco-Text -- Why print E-mails?

join:2003-10-01
Melbourne, FL
reply to BHNtechXpert
Nice answer... if you were a politician you would get brownie points for that one

So it means "all areas" where the service has been deployed. Is it only in the Tampa/Saint-Petersburg area at this time? (just curious)


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
Well, it supposedly was launched in the Tampa Bay area, but I can't get it to work.

Gary implied that it's working somewhere, so I'd like to know which market that is.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
For now this is limited availability and I will update when the status changes.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
This App is now available to all Tampa market customers.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Guys I would like your feedback on this when you get a moment...


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
Not working for me. I get a popup that says "Twitter is unavailable at this time
Please try again later"


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Open a direct forums thread and include your IP as I need to look into this right away. It should be working....but before we do that please reboot your box.


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
reply to BHNtechXpert
Okay, got it working. Typing is a pain without a QWERTY remote. Would be nice if you could move the app to the far edge of the screen.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Okay let me know...


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
reply to DanG1974
I was really looking forward to using this tonight during the Golden Globes, but I can't connect. Won't even let me get to the name/password option, just tells me it can't connect.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Remove the app entirely and reinstall it and tell me if it continues. No known issues with the app at this time and I am able to login and use the service here in St Pete no problem.


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
How do you remove the app? Are we talking about the same thing? I'm talking about using Twitter via my DVR.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
said by DanG1974:

How do you remove the app? Are we talking about the same thing? I'm talking about using Twitter via my DVR.

Sorry Dan... misread your question...thought you posted in the wrong area and instead meant the BHTV app. Let me check.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Dan working here....you might reboot your box but of course doing so you will miss part of the awards and again no known issues with the Twitter app tonight.


DanG1974

join:2005-06-26
Saint Petersburg, FL
kudos:1
The show ends in 10 minutes, so I'm not worried about it now. I do hope it'll be working when the Academy Awards show comes in a few weeks.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DanG1974
Reboot that box and check when this show is over...that should be the first thing you do if the app is unresponsive. Hopefully this is just one off but..