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junglee

join:2004-05-26
North York, ON
reply to junkmail2002

Re: Teksavvy Cable - Connection Dropping every 4-8 Hours

I'm not sure if these T3 Timeouts are just reserved for the DCM modems. I have a SB6120 modem and am seeing the same modem random reboots.
TSI Joel got me to do a factory reset on the modem and it held steady for 3.5 days and again started rebooting randomly this morning.
My service used to be rock solid not too long ago.

webfors

join:2006-10-03
Kanata, ON
No reboots since Tuesday, ~5 days. So I think we have this issue resolved with the stac 2.16 on the DCM475.

There were a lot of changes recently with respect to channel bonding in my area (fallowfield POI), so I suspect that plus the flaky DCM476 were the main cause.