Topic 'Re: Ubee DDW3611 Bridge Mode??' in forum 'Time Warner Internet Services' - dslreports.com

Re: Ubee DDW3611 Bridge Mode??

Thu, 23 Aug 2012 12:25:47 EDT

anon posted : Hey, I've got this same issue. Just sent my own post about it. I can't figure it out. Looking at going the bridging route, as that's what I used to have before I got the Ubee from TWC, using an Apple Airport Extreme, but if I can simply fix the problem I'd rather just do that as the physical network configuration is simpler.

/mike

Re: Ubee DDW3611 Bridge Mode??

Mon, 20 Aug 2012 16:01:09 EDT

Ncguy posted : Thinking about a netgear N600

Re: Ubee DDW3611 Bridge Mode??

Sat, 18 Aug 2012 15:00:10 EDT

MyDogHsFleas posted : what are you going to use for a NAT/DHCP router if you bridge the Ubee?

Re: Ubee DDW3611 Bridge Mode??

Sat, 18 Aug 2012 06:06:43 EDT

Ncguy posted : The Ubee wifi has been turned off all along. Guesd bridging is next.

Re: Ubee DDW3611 Bridge Mode??

Fri, 17 Aug 2012 17:14:27 EDT

CptGemini posted : disable the wifi in the ubee and your problem just might go away or even bridge it
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Re: Ubee DDW3611 Bridge Mode??

Fri, 17 Aug 2012 14:01:31 EDT

Ncguy posted : When I say "they" I mean all of my wireless devices periodically lose their connection. The wired devices don't lose connection but they take about 3-5 seconds before they get initial internet access. That didn't happen prior to the ubee.

I'm not sure what is taking the time to connect. I'm not even sure if I have the tools to make that determination.

Yes, everything has been recycled and that doesn't help.

As far as cables go, what cables? If all of my wired devices get steady speed test once they get connected then that kind of rules out cables doesn't it? I guess it also rules out the TW piece? It wouldn't be an access point cable unless all three APs had bad cables. They are all on separate runs.

So to sum it up, the wired devices take a few seconds to initially connect to the internet but then produce reliable speed tests. The wireless devices periodically lose their connections. Sometimes its constant and other times its sporadic.

I hate to admit it but my overall access (wired/wireless) seemed more reliable and responsive before I upgraded to the 30/5. It just didn't have the raw speed. It also seems like a more to have to rule out when things don't go well.

Re: Ubee DDW3611 Bridge Mode??

Fri, 17 Aug 2012 13:00:12 EDT

MyDogHsFleas posted : My thought is you need to run tests that isolate the problem to a particular segment or component of your network.

You don't really give much real information.

When you say "periodically they lose connection" who is "they"? where is the connection being lost?

Also when you say "take a while" what is a while? And what part of the connection process is taking that time? Link established? IP address from DHCP?

and the obvious.. have you tried recycling your Ubee and routers/APs, have you tried testing/replacing cables, etc.

Re: Ubee DDW3611 Bridge Mode??

Fri, 17 Aug 2012 12:47:04 EDT

Ncguy posted : I've got a DDW3611, 30/5, fragmented IP disable, IP flood disable, Firewall disable.

I've got 3 AP's (ch 1,6,11). I don't use the wireless on the ubee since its in a room that isolates the signal.

My wired speed tests are rock solid 30/5. My wireless test are 20-30 down and 5 up when they work. Periodically they lose connection, especially in the middle of a speed test, and require a new connection to start working again. They other thing that's odd is that the wired connections take a while to establish when the PC's have been off or asleep.

Two of the AP's are trendnet and the third is a brand new D-link DIR-645 configured as a an AP. The connection losses are the same on all three AP's.

The UBee isn't bridged yet but I'm seriously considering it because I just dont know what else to try. I'm assuming, since the wired units get a consistent 30/5 in the speed tests that its probably not the connection.

Any thoughts?

Re: Ubee DDW3611 Bridge Mode??

Tue, 26 Jun 2012 13:00:00 EDT

MyDogHsFleas posted : OK here you go: People if you think your Ubee DDW3611 is screwing you in some way, look at your own network first, because that's probably where the problem is.

Re: Ubee DDW3611 Bridge Mode??

Tue, 26 Jun 2012 12:28:44 EDT

CptGemini posted : Lets keep things on topic here shall we? The conversation some of you are having is starting to become a bit OT.
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Re: Ubee DDW3611 Bridge Mode??

Tue, 26 Jun 2012 12:07:39 EDT

MyDogHsFleas posted : Perhaps "blame" was a stronger word than I meant. What I am saying is that when troubleshooting a networking issue, your priority should be to look at your home network first. Because that's probably where the problem is. I see lots of posts saying things like "(something on the ISP side) has a problem" and you have to go through the process of saying "why do you think so, what have you tried, etc." and most of the time you find out they really didn't do what the doctors call a differential diagnosis, they just leaped to a conclusion, which turns out to be wrong, because the problem is really on their side.

The best way to figure out if your ISP is really causing a problem vs. your network is to eliminate your network completely and see if you can reproduce the problem. e.g, plug your computer directly into the cable modem or whatever. Then when you see, hey, that works OK, it gives you a starting point to track down your home network problem.

Re: Ubee DDW3611 Bridge Mode??

Mon, 25 Jun 2012 09:41:19 EDT

nephipower posted :

said by cruisencode:

In all fairness, I never "blamed" the ISP. I was simply here to find a solution and I did.

Yeah, I agree you never did blame the ISP. I do agree that it happens a lot that people blame the ISP when they need to point the finger at themselves. However, in this situation i think someone got a little too trigger happy.

Re: Ubee DDW3611 Bridge Mode??

Mon, 25 Jun 2012 09:19:11 EDT

cruisencode posted : In all fairness, I never "blamed" the ISP. I was simply here to find a solution and I did.

Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 22:16:11 EDT

CptGemini posted : I find it entertaining when I am here reading about it. Gives me more stuff to read :D

But still I know what ya mean. I usually have QOS disabled on my router but my netgear lets me setup mac priority so I do it that way but not giving myself too high of a priority or the others will be too slow.
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Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 22:11:37 EDT

MyDogHsFleas posted : Once again proving that when users complain about network issues, 97% of the time it's their own network that's at fault, not the ISP Yet, people always want to blame the ISP first.

Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 15:53:59 EDT

nephipower posted :

said by CptGemini:

Those firewall settings become unavailable in bridge mode because bridge mode turns it in to a modem only.

I know that the setting become unavailable when in bridge mode. That is why I specifically said to make sure to uncheck the various settings before switching into bridge mode.

Ideally, the Ubee router shouldn't enforce those settings when in bridge mode but you never know.... But luckily cruisencode found the source of his issues having to deal with QoS.

Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 12:59:49 EDT

cruisencode posted : I have a v1 of the E4200 and I'm running the latest firmware.

I read somewhere that the v2 doesn't have the issue. :mad:

Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 12:54:06 EDT

Jabbu posted : It shouldn't unless you are doing heavy bandwidth usage and trying to voip, keep it disabled and time will tell.

No new firmwares for the e4200?

Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 12:52:28 EDT

cruisencode posted : OK, I found the issue.

Apparently there is an issue with the Linksys E4200 QoS. If I set it to auto I get 1.5 Mb/s. If I set it to manual at 5000 kbps I get 3 - 3.5 Mb/s. If I disable QoS I get 5+ Mb/s.

I have it disabled for now. But I'm concerned that it will cause quality issues with my VOIP.

Re: Ubee DDW3611 Bridge Mode??

Sun, 24 Jun 2012 09:54:45 EDT

cruisencode posted : Yeah, I turned off all of the firewall settings before I changed it to bridge mode. It's just very strange. :huh:

Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 19:11:43 EDT

CptGemini posted : Those firewall settings become unavailable in bridge mode because bridge mode turns it in to a modem only.
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Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 17:15:01 EDT

nephipower posted :

said by cruisencode:

said by nephipower:

I have used the Ubee with this exact router and I didn't have any problems running it in bridge mode.

Have you tried rebooting the modem and the E4200 router?

If so, have you tried doing factory reset on the E4200 router?

I have tried rebooting everything.

I have not tried a factory reset on the router. I guess I could try this, but I was hoping to avoid it. I also don't understand why this would help. It immediately goes back to 5 Mb/s when I switch back to NAT mode. :(

Did you make sure to turn off the various firewall settings in the ubee device before you put it into bridge mode?

Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 17:13:42 EDT

cruisencode posted :

said by nephipower:

Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 17:10:28 EDT

nephipower posted :

said by cruisencode:

Well, I get 5 Mb/s through my router when the DDW3611 is in NAT mode. I have my router connected to the DDW3611 and my computers connected to my router. My router is a Linksys E4200.

Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 13:59:30 EDT

cruisencode posted : Well, I get 5 Mb/s through my router when the DDW3611 is in NAT mode. I have my router connected to the DDW3611 and my computers connected to my router. My router is a Linksys E4200.

Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 13:36:40 EDT

Jabbu posted : You sure its not your router?

Re: Ubee DDW3611 Bridge Mode??

Sat, 23 Jun 2012 10:56:49 EDT

cruisencode posted : Hey everybody! I read through most of this thread and I didn't see my issue covered.

I had my DDW3611 installed yesterday and I proceeded to change it to bridge mode. Unfortunately, my upload speed went from 5 Mb/s to between 1 and 1.5 Mb/s.

Does anyone have any suggestions?

Re: Ubee DDW3611 Bridge Mode??

Fri, 08 Jun 2012 22:09:01 EDT

CptGemini posted :

said by Qbfinest83 :

When I put in »192.168.0.1/TIModeChange.asp it doesnt go anywhere. I have a Ubee DVW3201B

According to the tag under your anon name you are on Bright house so you are in the wrong forum. Bright house blocks access to the modem configuration so you either need to call in for any changes or create a thread in the direct support forum for BHN.

»Bright House Networks
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Re: Ubee DDW3611 Bridge Mode??

Fri, 08 Jun 2012 22:07:09 EDT

CptGemini posted : You shouldn't really post that publicly because I dont think they want the public to know that and besides you don't need the master login to change anything. Just need the links to the hidden pages and its already in this thread.
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Re: Ubee DDW3611 Bridge Mode??

Fri, 08 Jun 2012 21:10:12 EDT

SanAntonioTx posted : UBEE MASTERPASSWORD

User name
Last 8 digits of your UBEE MODEM mac Address

Password *default*

DO NOT CHANGE THE MASTERPASSWORD!!!!!

PASSWORD IS

DEFAULT MASTERPASSWORD IS c0nf1gur3m3

Do not take Credit for this i found it out

now you can enable bridge mode!!!!!!

and i am TheComputerMaster on youtube..... congrats you don't need to call Tier 3 to enable it your self.......

Re: Ubee DDW3611 Bridge Mode??

Fri, 08 Jun 2012 21:03:46 EDT

SanAntonioTx posted : Let me fix that for you ......here you go who ever reads this...

»www.youtube.com/watch?v=1oB4QNzw4VU thats your answer right there

Re: Ubee DDW3611 Bridge Mode??

Thu, 07 Jun 2012 23:17:37 EDT

anon posted : When I put in »192.168.0.1/TIModeChange.asp it doesnt go anywhere. I have a Ubee DVW3201B

Re: Ubee DDW3611 Bridge Mode??

Mon, 04 Jun 2012 15:19:19 EDT

CptGemini posted : Don't forget to uncheck the fragmented packets one too. I still would suggest using your own router though depending on how new it is and when its model first came out you might see better speeds.
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Re: Ubee DDW3611 Bridge Mode??

Mon, 04 Jun 2012 15:03:33 EDT

anon posted : That was exactly it! The firewall settings has an option for "IP flood protection" which, after unchecking, made things operate normally.

Not using bridge mode anymore. Putting my other wireless router back in its box.

Re: Ubee DDW3611 Bridge Mode??

Sun, 03 Jun 2012 08:48:35 EDT

CptGemini posted : Those connection drops you were probably seeing in NAT mode were most likely related to some of the modems firewall features that are known to cause some connection issues when enabled.
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Re: Ubee DDW3611 Bridge Mode??

Sun, 03 Jun 2012 07:29:40 EDT

anon posted : Just wanted to thank everyone for this thread! After recently moving to San Antonio, the TWC-issued Ubee DVW3201B cable modem/wireless router/VOIP box, I started to immediately experience connection drops (?) when trying to do multiple things at once. For example, if I try and open 5 websites at once (multiple tabs in Chrome), some of the pages will stop working. If I did a pingtest.net test, I would get between 60% and 99% packet loss.

I read up on how to change the operation mode from "NAT mode" to "Bridge mode". The operation mode page wasn't available to me in the "Tools" tab, so I had to go to /TlModeChange.asp manually.

After switching it to bridge mode and plugging my good 'ole Netgear WNR3500L in, everything works perfectly. My packet loss is now 0% and everything works as it should've been.

My only question: Is there a way to disable the wireless radio? The original Ubee box is broadcasting a Wi-Fi signal, even though I don't want anything to connect to it.

Update: Nevermind. I guess setting the "Primary Network" option to "Disabled" actually disables the wireless radio, even though wireless status says "Enabled".

Re: Ubee DDW3611 Bridge Mode??

Fri, 25 May 2012 17:07:27 EDT

MyDogHsFleas posted : I finally went ahead and bridged my Ubee because I wanted to have IPv6 on my home network and my Apple Airport Extreme handled it very nicely. Everything is still working fine. Bridging was easy for me, but requires some network knowledge and I don't recommend it for the average Joe or Jane customer.

Re: Ubee DDW3611 Bridge Mode??

Tue, 15 May 2012 22:59:17 EDT

hobgoblin posted :

said by quatra:

I recently upgraded to D3 and discovered I now have a tiny bit of packet loss (<0.2%). I could go for 30 minutes without a dropped packet, speed tests were excellent but when you drop a packet in the middle of gaming you know it. Once I enabled bridge mode the packet loss vanished. BTW the packet loss was present when I only had one PC directly connected via ethernet so it wasn't the double NAT of daisy chained routers causing an issue. The built in router is just not very good - probably a software update would fix but I suppose that's between ubee and TWC to figure out.

Amusing...Do you know actually where this elusive packet dropped?

Hob
--
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Re: Ubee DDW3611 Bridge Mode??

Tue, 15 May 2012 10:53:55 EDT

quatra posted : I recently upgraded to D3 and discovered I now have a tiny bit of packet loss (<0.2%). I could go for 30 minutes without a dropped packet, speed tests were excellent but when you drop a packet in the middle of gaming you know it. Once I enabled bridge mode the packet loss vanished. BTW the packet loss was present when I only had one PC directly connected via ethernet so it wasn't the double NAT of daisy chained routers causing an issue. The built in router is just not very good - probably a software update would fix but I suppose that's between ubee and TWC to figure out.

Re: Ubee DDW3611 Bridge Mode??

Tue, 06 Mar 2012 18:25:37 EDT

MyDogHsFleas posted : I have the exact same equipment as you do. You don't have to put the Ubee in bridge mode. Just set up the Airport Extreme so it is actually bridging from the Ubee via Ethernet out to Wi-Fi, and give it the same SSID, security, and passphrase settings as the Ubee. And you're good to go. I have no issues with this setup, and speed is just as good as it can be.

Re: Ubee DDW3611 Bridge Mode??

Tue, 06 Mar 2012 18:10:23 EDT

CptGemini posted : I think the NY market blocks access to the modem interface. Maybe hobgoblin can help you, not real sure but if he can't you will need to call in and ask for Tier 3 so you can get them to set the modem to bridge mode.

Re: Ubee DDW3611 Bridge Mode??

Tue, 06 Mar 2012 17:26:36 EDT

anon posted : I'm not a network guru by any means, I have an apple airport base station extreme, gen 2. I went ahead and upgraded to RR extreme (outside of syracuse, ny), getting good speeds, but the wireless kind of sucks. I believe I have the ubee 3611 model.

I want to set my basestation up as a bridge so that the other end of the house can get a decent wireless connection (ranch style home). Any advice?

I tried to set up the router as a bridge (basestation) but kept getting an error.

Re: Ubee DDW3611 Bridge Mode??

Thu, 01 Mar 2012 18:52:03 EDT

AnClar posted :

said by mrchrisray:

Hi, I've been reading quite a few forums on how to change my new Ubee DDW3611 to bridge mode so I can use my own wifi router. I can't get it to work. Can I access the Ubee myself and change things if I have the user name and password? Or do I have to call TWC tier 3 and have them do it, then I'll be able to access it?

I've read that I just need to type my IP address into my browser and that will bring me to the login in page, is that correct? If so, it isn't working for me. I know my IP address, type it in and nothing happens, says page not available. Any advice?

Thanks.

From what I've read on this forum, modem access is locked down in the NY markets. Hob, I believe you mentioned this. Your best bet would probably be to call your local Tier 3 support folks and have them put the box into bridge mode. As far as the address of the modem...as CptGemini said, the ubee in NAT mode address is 192.168.0.1. Once it's in bridge mode the address changes to 192.168.100.1. If you get to the login page you can try for User name, user, and for p/w, user . If that doesn't work then your only option is to call Tier 3 support.
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Re: Ubee DDW3611 Bridge Mode??

Thu, 01 Mar 2012 15:17:59 EDT

mrchrisray posted : None of those work.

Re: Ubee DDW3611 Bridge Mode??

Tue, 28 Feb 2012 18:42:51 EDT

CptGemini posted : try »192.168.1.1 or »192.168.0.1 or »192.168.100.1

then put /TlModeChange.asp at the end of which ever works, only switch between NAT and Bridge modes.

Re: Ubee DDW3611 Bridge Mode??

Tue, 28 Feb 2012 12:17:16 EDT

mrchrisray posted : Hi, I've been reading quite a few forums on how to change my new Ubee DDW3611 to bridge mode so I can use my own wifi router. I can't get it to work. Can I access the Ubee myself and change things if I have the user name and password? Or do I have to call TWC tier 3 and have them do it, then I'll be able to access it?

I've read that I just need to type my IP address into my browser and that will bring me to the login in page, is that correct? If so, it isn't working for me. I know my IP address, type it in and nothing happens, says page not available. Any advice?

Thanks.

Re: Ubee DDW3611 Bridge Mode??

Tue, 28 Feb 2012 12:12:15 EDT

Re: Ubee DDW3611 Bridge Mode??

Mon, 13 Feb 2012 15:22:59 EDT

RoadRunner79 posted : :p Thanks for replies!!!

So then the router is the weak link. laptops wireless to DDW3611 get the full speeds its just through router that download suffers. That e2000 looks pretty good.

Re: Ubee DDW3611 Bridge Mode??

Mon, 13 Feb 2012 14:42:21 EDT

djdanska posted : A wrt54g maxes out around 15Mb. Give or take a little since its in wireless g. Get an N router and the problem will go away. I get 30Mb easy on my linksys e2000 using dd-wrt.

Re: Ubee DDW3611 Bridge Mode??

Mon, 13 Feb 2012 14:41:01 EDT

RoadRunner79 posted : I did that, I can go online its just the download cut in half thats the bummer. I wonder if its just my router old, its a wrt54g with dd wrt. Anybody else using this?