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Canadian Broadband → Re: TPIA Providers for Ottawa

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« Dispatch: The Internet, Faster. by Connectify • Will rural Ottawa broadband options ever improve? »

This is a sub-selection from TPIA Providers for Ottawa

Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada	Davesnothere to JC_ Premium Member 2012-Jun-24 9:50 pm to JC_ Re: TPIA Providers for Ottawa said by JC_: ....Either way this post is digressing fast from my original questions, which provider is the value for my dollar? Which I also pointed out earlier, before digressing yet again. OK then - let's answer a question with a question : How many monthly GB do you normally use (and how many would you anticipate using if it would not break your budget) ? Two Q's, actually.... How FAST do you want/need to go ?
	actions · 2012-Jun-24 9:50 pm ·
JC_ Premium Member join:2010-10-19 Nepean, ON	JC_ Premium Member 2012-Jun-24 10:08 pm said by Davesnothere: How many monthly GB do you normally use (and how many would you anticipate using if it would not break your budget) ? Most months I keep my usage below 300GB as it's just me using the internet in my house. said by Davesnothere: How FAST do you want/need to go ? I have 28/1 with TekSavvy now and I'd like to keep the same speed as I need the upload speed, I did consider getting 25/7 but than I'd need to get a dry loop as well.
	actions · 2012-Jun-24 10:08 pm ·
Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada 1 edit	Davesnothere Premium Member 2012-Jun-24 10:59 pm OK, so you are already with one of the choices which you are comparing. Do you have any gripes with them ? One other thing which I can add now, in favour of START, is that they will waive their $50 setup fee if you are doing a transfer of service at the same location. Not sure what Acanac or D'Tel would do in that regard. START's 'Advanced' plan includes 300GB/Mo and currently half a buck per GB if you exceed. BTW, they also are not currently counting upstream traffic. Modem rent is $5 per month, or they can sell you one, or support BYOM if yours qualifies. I am on the Cogeco equivalent of this START plan (runs at 16/1 speed) and the monthly cost is $62.09 including modem rental and HST. It has been just as solid as my Cogeco direct service was before, but NO BS, less cost, more monthly GB, and not quite as fast (though fast enough, considering that I was on a DSL-5 service just before Cogeco 30/2/175). I use CallCentric & CallWithUs (VoIP) for phone, supplemented by a Rogers PAYG cell, and my only TV comes from streams & p2p.
	actions · 2012-Jun-24 10:59 pm ·
JC_ Premium Member join:2010-10-19 Nepean, ON	JC_ Premium Member 2012-Jun-25 12:39 am I'm not eligible for the the startup fee being waived with Start as my cancellation date with TekSavvy is on June 30. I'm considering Acanac because of the free home phone that they offer to their customers which will save me ~$35 month as well as I no longer use the home line all that much but just want to keep the number. I'm in the same boat as you with the TV stuff, streaming and P2P.
	actions · 2012-Jun-25 12:39 am ·
Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada 3 edits	Davesnothere Premium Member 2012-Jun-25 12:51 am I see, on the June 30 thing. - So you must have your reasons.... Acanac is not all that well-known for their VoIP, AFAIK. - Neither is TSI, for that matter. If your phone service is important to you, you might best concentrate your remaining grace period on whether or not Acanac will be good/reliable-etc enough for your phone requirements, and can port your current number properly, and let the Internet part take the back seat as those providers all would likely be within some degree of similarity. Though I guess that you are kind of 'down to the wire' anyway, on all parts of the puzzle. Who is your current phone provider ?
	actions · 2012-Jun-25 12:51 am ·
JC_ Premium Member join:2010-10-19 Nepean, ON	JC_ Premium Member 2012-Jun-25 1:11 am Current phone provider is Rogers home phone over cable.
	actions · 2012-Jun-25 1:11 am ·
Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada 3 edits	Davesnothere Premium Member 2012-Jun-25 2:17 am said by JC_: Current phone provider is Rogers home phone over cable. OK, so you know how to do the 2 cable modems on 1 wire thing. If you have not already cancelled your phone (and you could easily extend that date - I did that with my Cogeco Internet when transferring to START, at a prorated monthly charge), I would say to keep it until your new Internet is determined stable. THEN do the phone part. Unless enough folks here (or who you know) are prepared to get out the stack of bibles and swear to Acanac's VoIP phone being rock solid and all, I'd do that part later if it was me. Of course, Acanac prob'ly wants the whole thing in one order to give their deal. - And again, if it was me, THAT would be a deal-breaker. Something in my gut tells me that you ought to contact TSI to try to extend your cutoff date far enough that you could do a transfer to START. - There might yet be time to do that, and surely they'd still accept your money. And see about getting your VoIP from VOIP.MS or CallCentric, who are both proven providers with moderate costs.
	actions · 2012-Jun-25 2:17 am ·

JC_ Premium Member join:2010-10-19 Nepean, ON	JC_ Premium Member 2012-Jun-25 10:22 am said by Davesnothere: said by JC_: Current phone provider is Rogers home phone over cable. OK, so you know how to do the 2 cable modems on 1 wire thing. If you have not already cancelled your phone (and you could easily extend that date - I did that with my Cogeco Internet when transferring to START, at a prorated monthly charge), I would say to keep it until your new Internet is determined stable. THEN do the phone part. Unless enough folks here (or who you know) are prepared to get out the stack of bibles and swear to Acanac's VoIP phone being rock solid and all, I'd do that part later if it was me. Of course, Acanac prob'ly wants the whole thing in one order to give their deal. - And again, if it was me, THAT would be a deal-breaker. Haven't cancelled the home phone and won't be doing anything with it until I can run the Acanac VoIP through it's paces with a random assigned number and port later. said by Davesnothere: Something in my gut tells me that you ought to contact TSI to try to extend your cutoff date far enough that you could do a transfer to START. - There might yet be time to do that, and surely they'd still accept your money. I already tried and unfortunately it can't be done because Rogers is so useless that their TPIA department can't process a un-cacellation request in time. -- No matter what provider I choose I might still end up just going with VoIP.ms for home phone as it's mainly just to keep the number and because I need a home line for my alarm system.
	actions · 2012-Jun-25 10:22 am ·

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Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada	Davesnothere to JC_ Premium Member 2012-Jun-25 12:46 pm to JC_ Re: TPIA Providers for Ottawa said by JC_: Haven't cancelled the home phone and won't be doing anything with it until I can run the Acanac VoIP through it's paces with a random assigned number and port later. That sounds wise, regardless of the other factors. said by JC_: I already tried and unfortunately it can't be done, because Rogers is so useless that their TPIA department can't process a un-cancellation request in time. OMFG or OY ! [you choose] said by JC_: No matter what provider I choose, I might still end up just going with VoIP.ms for home phone, as it's mainly just to keep the number, and because I need a home line for my alarm system. They have a decent reputation, and so does CallCentric.
	actions · 2012-Jun-25 12:46 pm ·
JC_ Premium Member join:2010-10-19 Nepean, ON	JC_ Premium Member 2012-Jun-28 11:34 am So I decided that I can't be disconnected from the world for the 2 weeks it would take to get connected with a TPIA provider, only option was to sign up for Rogers 1 month and since I now have an active cable internet service I will likely be going over to Start at the end of the month.
	actions · 2012-Jun-28 11:34 am ·
Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada	Davesnothere Premium Member 2012-Jun-29 12:06 am said by JC_: So I decided that I can't be disconnected from the world for the 2 weeks it would take to get connected with a TPIA provider, only option was to sign up for Rogers 1 month and since I now have an active cable internet service I will likely be going over to Start at the end of the month. That might be for the best. - After all cannot have 'Net Withdrawal, can we ? What does Rogers think of your idea, as you would have to give notice right away, right ? Or will they be more lenient about notice for Internet as you also have their home phone for now ? (Cogeco apparently is like that) Also what is Rogers charging for setup for Internet ? $15 ? or more ?
	actions · 2012-Jun-29 12:06 am ·
JC_ Premium Member join:2010-10-19 Nepean, ON	JC_ Premium Member 2012-Jun-29 10:20 am said by Davesnothere: Also what is Rogers charging for setup for Internet ? $15 ? or more ? said by MichelR: Do they charge for installation? I can't recall ever paying them for installation of any service. I was not informed of any installation fees, but I also told them that I do not need a technician sent to my house for the install and I went and picked up a DPC3825 from the Rogers Plus store.
	actions · 2012-Jun-29 10:20 am ·
JC_	JC_ to Davesnothere Premium Member 2012-Jun-29 10:29 am to Davesnothere said by Davesnothere: That might be for the best. - After all cannot have 'Net Withdrawal, can we ? Exactly why I signed up for Rogers as I was able to get activated on the same day. said by Davesnothere: What does Rogers think of your idea, as you would have to give notice right away, right ? Well the rep I spoke to gave me a credit for the modem rental for the month. said by Davesnothere: Or will they be more lenient about notice for Internet as you also have their home phone for now ? (Cogeco apparently is like that) Home phone is Rogers but that account isn't in my name so it won't affect anything.
	actions · 2012-Jun-29 10:29 am ·
Davesnothere Change is NOT Necessarily Progress Premium Member join:2009-06-15 Canada	Davesnothere to JC_ Premium Member 2012-Jun-29 6:53 pm to JC_ said by JC_: I was not informed of any installation fees, but I also told them that I do not need a technician sent to my house for the install and I went and picked up a DPC3825 from the Rogers Plus store. DPC3825 ? When did Rogers decide to support THAT model ? Isn't that the one with the combo wireless router in it ? There are some threads mentioning it for Cogeco about a week ago, but I had not heard for Rogers using it. Hmmmm.... As for install fees, I read the $15 somewhere on the Rogers site back in March, when I was making that Ontario IISP comparison spreadsheet.
	actions · 2012-Jun-29 6:53 pm ·

Forums → O Canada! → Canadian → Canadian Broadband	« Dispatch: The Internet, Faster. by Connectify • Will rural Ottawa broadband options ever improve? »
This is a sub-selection from TPIA Providers for Ottawa