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Kearney, NE
reply to 88615298

Re: As a Charter Customer I'm upset

But as it has been said, Charter offered the service because people wanted it. Now every major player also offers the service so why is Charter dropping it.

Most people do not watch all their TV on the same set, especially if you have family and kids who also want the TV. Whole house DVRs are a great option and I paid a premium for it (extra $2 -- $7 a month for the remote STB), so why get rid of it.

I think one of the reasons was a shortage of boxes available, I know many people were unable to get it because of that. I know when I got it installed in February, I received the last box they had available in Nebraska.