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waynenf
WayneNF

join:2002-01-30
Vineland, NJ

What is Involved in a FIOS Installation?

My family and I currently use Comcast for our television, Verizon DSL for our internet, and Verizon as our phone carrier. We are very interested in combining our 3 services into 1 package provided via Verizon FIOS. We have called customer support many times, but no one seems to be able to answer our questions. Namely, what exactly is done during a Verizon FIOS installation?

1. Many rooms in our house have recently been remodeled, and we are concerned as to how extensive the installation inside our house may be. We have 6 televisions in our house, all which will require FIOS TV service. All televisions are currently connected to Comcast using coaxial cable, with a main splitter outside of the house (which is connected via a wire to the Comcast tap). Can this existing wiring be re-used, or will new wiring / cabling need to be laid.

2. Can all 6 televisions be supported?

3. How extensive is the rewiring which need to be performed to support phone usage?

4. The Internet will need to service up to 7 devices. Some will be wireless, but others may need to be wired via ethernet. Is this supported? Can ethernet lines be run to the second floor of the house?

5. What type of box is installed outside of the house? How is this box connected to the internal wiring?

Thank you for any help that you might be able to provide. We are just looking for answers before we commit.



More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:29

1) Existing cabling will be reused (assuming it is up to spec). VZ will simply disconnect the Comcast feed from the main splitter and connect a coax jumper from the Optical Network Terminal (ONT) to the main splitter in place of the Comcast feed. The VZ router will also connect to the main splitter. If you're ordering 150Mbps or higher tier, VZ will run cat5 from the ONT to the VZ router. Speeds under 100Mbps are normally provisioned over coax but can be provisioned over cat5 if requested.

2) Yes.

3) Uses your existing inside phone wiring. VZ will run a jumper from the ONT to a convenient connection point (usually a NID, if you have one).

4) Yes, wired connections are supported. The VZ supplied router has 4 LAN ports. VZ may charge for running cat5 wiring, if it's not already in place.

5) An Optical Network Terminal (ONT) is installed. This can be either inside or outside. The ONT terminates the optical fiber and provides connection points for video and WAN (coax), phone, and internet (cat5). As noted above, internet can be provisioned over wither cat5 or coax.
--
There are 10 kinds of people in the world; those who understand binary and those who don't.


hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1
reply to waynenf

others will give a good detailed overview, but I thought I would throw it out there, that if you go to www.verizon.com/whatsnext and begin your registration, it will walk you through many of the first steps and physical wiring questions that you have.

1. as long as the comcast coax is upto snuff, then the vz tech's may re-use it

2 6 tv's can be supported easily (others will expand on this as there are some limitations)

3 The major part of the wiring comes from fios bringing the fiber optic straight to your house, once it's installed in a common entry way like a garage or basement, then verizon will grab the existing wiring at your location and tie it into that main box.

4 the router comes with 4 ethernet ports, if you need more, then you should buy a switch (gigabit switch is preferred). The router in general will handle that many devices.

5 somewhat answered in number 3 it is called an ONT a optical network terminal. it houses all the main fiber optic circuit boards, and it has it's own power supply unit and battery back up. Verizon is responsible for the battery back up for 1 year. if the battery dies after one year, you replace it at amazon or an electronic retailer (15 dollars and up)


chomper87

join:2012-02-22
Clearwater, FL
Reviews:
·Verizon FiOS
·CenturyLink
reply to waynenf

Similar as the others above, but be careful about the ordering process in regards to number of computers, number of TVs, number of Ethernet installs. You usually only get one of each for free.

2. Can all 6 televisions be supported?

Yes. FiOS TV after being separated at the ONT is similar to a typical TV broadcast such as Comcast. It enters the house via coax cable and can be hooked up to a TV, TV tuner, Set Top Box. Though most of the subscribed channels will require a STB or Cable Card for viewing. If the 6 TVs are new, I'd try 1 STB and see what the other 5 can pick up. If you are lucky maybe the Verizon installers will just hand you some basic adapters.

Be cautious about mentioning 6 TVs. Reason why is you certainly don't want to be charged for 6 TV Outlets. Ordering may ask about this. If you have 6 outlets currently, you don't want to Install 6 TV Outlets, you just need a few coax splitters. Most installers will have enough on hand to wire you up. So if you want to be safe just mention that you have 1 TV for ordering purposes.

4. The Internet will need to service up to 7 devices. Some will be wireless, but others may need to be wired via ethernet. Is this supported? Can ethernet lines be run to the second floor of the house?

You are provided a wireless router. However, you usually only get 1 computer freely installed. You can connect as many wired and wireless devices as you wish once the installer is gone.
As for wired Ehternet specifically, Verizon as with the Coax outlets will usually only wire 1 Ethernet outlet for free. Any additional outlets will cost. Furthermore if you can make a few sacrifices, you can use MoCA networking. It is not as fast and has additional overhead, but it uses already existing coax wiring.

5. What type of box is installed outside of the house? How is this box connected to the internal wiring?

An ONT - Optical Network Terminal will be installed. Certain ONTs can also be placed on the inside of the house. The Fiber from Verizon will goto the ONT. The ONT will separate into phone, internet and TV. Phone will connect to the existing phone wiring. TV will connect to existing Coax cable. Internet can connect using Ethernet or existing Coax cable and can share the same coax cable as TV signal. Usually the ONT will be placed by the other utilities (eg where the current phone box and cable splitter is).


Acc708

join:2008-06-28

"Be cautious about mentioning 6 TVs. Reason why is you certainly don't want to be charged for 6 TV Outlets. Ordering may ask about this. If you have 6 outlets currently, you don't want to Install 6 TV Outlets, you just need a few coax splitters. Most installers will have enough on hand to wire you up. So if you want to be safe just mention that you have 1 TV for ordering purposes."

Nothing to be cautious about mentioning 6 t.v.'s. Make sure you acknowledge the section about not needing 6 outlets installed, but do acknowledge 6 t.v.'s. If you order one t.v. hookup, you will find that the installer may not have enough boxes on the truck to complete the install in a timely manner as they may not carry that many on the truck with all of the inventory reductions being enforced. You may also get an installer that will only install what the order called for. It just makes sense to pay attention to the order process and listen to / read what you are ordering.