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bossfn3

join:2005-06-26
Kitchener, ON
reply to priyen

Re: Distributel - Problems Streaming

Have you heard any updates to this?
I'm having the same issues with distributel in waterloo...full speeds for most things, but streaming is brutal with constant buffering.

I'm not sure if using a Docsis 2 could be an issue on the 28Mbit connection, but that's what I'm using presently...I'm about ready to switch ISPs over this.

Yodums

join:2012-05-23
Gloucester, ON
I haven't, however I will share some information that wasn't posted in the OP, because I was waiting for some information. I contacted Distributel's CSR Admin, Daniel Brisson, after writing the OP, and they put me through directly to one of their network engineers. He replicated the issue by streaming from the sites I was using with various ISPs, and Distributel was unable to stream, whereas the other ISPs had no issues. The network engineer had informed his director and told me this issue required core changes and I'd see them implemented late June. The wait was because the changes would impact everyone and had to be thoroughly tested -- understandable. Well, we're heading into July now and I haven't heard from him since June 11th.

Unfortunately, I decided to cancel my service with Distributel. Being able to stream is important to me and not hearing any sort of an update for such a long period of time was a deal breaker to me. Perhaps some of you guys that are affected by it can contact Daniel again, and ask an update. I'm sure if you link them to this thread, it would ring a bell.

Mohdslh

join:2012-07-03
said by Yodums:

I haven't, however I will share some information that wasn't posted in the OP, because I was waiting for some information. I contacted Distributel's CSR Admin, Daniel Brisson, after writing the OP, and they put me through directly to one of their network engineers. He replicated the issue by streaming from the sites I was using with various ISPs, and Distributel was unable to stream, whereas the other ISPs had no issues. The network engineer had informed his director and told me this issue required core changes and I'd see them implemented late June. The wait was because the changes would impact everyone and had to be thoroughly tested -- understandable. Well, we're heading into July now and I haven't heard from him since June 11th.

Unfortunately, I decided to cancel my service with Distributel. Being able to stream is important to me and not hearing any sort of an update for such a long period of time was a deal breaker to me. Perhaps some of you guys that are affected by it can contact Daniel again, and ask an update. I'm sure if you link them to this thread, it would ring a bell.

How to contact Daniel?