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Hemish
join:2012-05-31
Riviere-Du-Loup, QC

Hemish to Fredtek

Member

to Fredtek

Re: [Cable] Throttling/Speed issues in Quebec?

It's strange because congestion is something I never encountered since Videotron started the cable service in my city. I've been with Videotron since the year 2000. Since 2005 by myself in different appartments and I never got any slowdowns unless there was a specific issue that needed fixing.

Can't say I like it a lot so far... I find it strange I would get congestion/slowdowns on the same network just by switching to Teksavvy.
kovy7
join:2009-03-26

kovy7

Member

said by Hemish:

It's strange because congestion is something I never encountered since Videotron started the cable service in my city. I've been with Videotron since the year 2000. Since 2005 by myself in different appartments and I never got any slowdowns unless there was a specific issue that needed fixing.

Can't say I like it a lot so far... I find it strange I would get congestion/slowdowns on the same network just by switching to Teksavvy.

Teksavvy had the same issue a while back with the Videotron network, they had to upgrade their capacity between them and Videotron... it's likely the same issue.
DoBoY3
join:2011-12-14

DoBoY3

Member

Thanks for looking into this, I will be keeping track of this thread as i was planning on switching to TS in august as my Videotron Business account expires, now i'm not so sure...

Maybe Ebox would be better
Hemish
join:2012-05-31
Riviere-Du-Loup, QC

1 edit

Hemish

Member

said by DoBoY3:

Thanks for looking into this, I will be keeping track of this thread as i was planning on switching to TS in august as my Videotron Business account expires, now i'm not so sure...

Maybe Ebox would be better

That's why I kept this thread instead of going directly to the Direct Support because I hate when a thread just dies before I can see an answer to something I'm interesting in getting some answers and that thread is exactly what I was searching.

I found old threads and it could be a similar situation?

»[Cable] Videotron Upgrade
»[Cable] [Cable] Videotron Upgrade 2.0
»[Cable] Videotron Upgrade Completed!

This must be what kovy what talking about. There was also a Stop Sell for the whole province of Quebec around that time.

»[Cable] Stop Sell Update (Oct. 5th 2011)
kovy7
join:2009-03-26

kovy7

Member

Yes that's it... if alot of people are complaining about slow speed in the evening (where most people use internet), it sounds exactly like it. Also, Videotron forum doesn't seem to have any complaints about speed problem.