Reviews:
 ·Charter
| reply to BlakePaulson
Re: [Speed Issues] SpeedBoost Outage? So, this makes 2 customer owned modems that are not getting the benefits of speedboost. 1 D3, and 1 D2. Seems like a pattern is developing here. Anyone else experiencing speedboost problems? |
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 BF69Premium
join:2004-07-28
Camden, TN | said by Chubbysumo:So, this makes 2 customer owned modems that are not getting the benefits of speedboost. 1 D3, and 1 D2. Seems like a pattern is developing here. Anyone else experiencing speedboost problems? Customer owned modem here. 30 Meg tier
so much for your theory |
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| Nevermind. |
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BF69Premium
join:2004-07-28
Camden, TN | Did it ever occur to you that it benefits everyone that Charter has only docsis 3.0 modems on their network? |
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| Ya, all I read was the first letter.
What make/model?
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CompTIA Network+ Certified |
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BF69Premium
join:2004-07-28
Camden, TN | said by TheTechGuru:Ya, all I read was the first letter.
What make/model?
SB6121
Model Name: SB6121
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.1-SCM00-NOSH
Boot Version: PSPU-Boot(25CLK) 1.0.12.
Hardware Version: 5.0
Firmware Build Time: May 12 2011 15:15:14 |
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| Maybe it has not gotten to your area yet.
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CompTIA Network+ Certified |
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BF69Premium
join:2004-07-28
Camden, TN | said by TheTechGuru:Maybe it has not gotten to your area yet.
Yeah were always last Charter hates us. Or perhaps it's your modems. Maybe YOU'RE justifying Charter's new rule. |
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| The other guy experiencing the same issue as me has the same modem as you.
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CompTIA Network+ Certified |
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BF69Premium
join:2004-07-28
Camden, TN | said by TheTechGuru:The other guy experiencing the same issue as me has the same modem as you.
what's his firmware version? |
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| Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.1-SCM00-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
Firmware Build Time: May 12 2011 15:15:14 |
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| reply to BF69
said by BF69:said by Chubbysumo:So, this makes 2 customer owned modems that are not getting the benefits of speedboost. 1 D3, and 1 D2. Seems like a pattern is developing here. Anyone else experiencing speedboost problems? Customer owned modem here. 30 Meg tier 
so much for your theory Actually,
I had ran a test from Charter, which was better than the test I ran from testmy.net, after replying at the beginning of this topic. Like I said, speedtest.net sucks!! Was pegged at over 60Mbps on this Charter test for a bit!
»speedtest.ookla.com/result/1710263888.png
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Reviews:
 ·WesTex Connect
| Still no improvement here:
It CLIMBS to this speed and NEVER EXCEEDS, when before it would start higher and drop down to about 18-22mbps.
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CompTIA Network+ Certified |
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| Just a thought, but maybe it's time to get rid of that junk DOCSIS 2 modem you have?
No real spikes in speed, but stayed at this speed through the whole test.
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| reply to TheTechGuru
FWIW, here's Charter's speed test result. Again, I have the 30Mbps service. The initial spike showed roughly 80, maybe 90, Mbps. |
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BF69Premium
join:2004-07-28
Camden, TN | said by whoaru99:FWIW, here's Charter's speed test result. Again, I have the 30Mbps service. The initial spike showed roughly 80, maybe 90, Mbps.
Obviously you and me are part of Charter's secret club. |
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Reviews:
·WesTex Connect
| reply to cork1958
said by cork1958:Just a thought, but maybe it's time to get rid of that junk DOCSIS 2 modem you have?
No real spikes in speed, but stayed at this speed through the whole test.
Well there has been another in this thread with a DOCSIS 2.0 that is still getting their powerboost but there has also been one in this thread with a DOCSIS 3.0 that IS NOT getting their powerboost. The problem seems totally random.
I do intend on going to the local office the next time I go to town to get the new 30/4 $29.99 plan and a new DOCSIS 3.0 modem.
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CompTIA Network+ Certified |
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 DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:10 | You do realize that PowerBoost is only available when the channel your modem is on has excess bandwidth capacity available right?
If the channel doesn't have excess capacity, you won't see PowerBoost. If fact if the channels are really short on capacity relative to demand you may not even see the max speeds your tier should allow normally. Since a DOCSIS 2 modem only connects to 1 downstream and 1 upstream channel at a time, chances are it won't see excess capacity available as often as a DOCSIS 3 modem that connects through channels simultaneously.
I'd say your not seeing a Charter conspiracy to get rid of PowerBoost on non-DOCSIS 3 modems. I'd say your seeing network congestion, which affects DOCSIS 2 modems before DOCSIS 3 modems.
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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Reviews:
·WesTex Connect
| So you think it's just coincidence that "network congestion" starts the exact day as Charter changes their packages? Because I have NEVER not seen powerboost on a speed test until Charter changed their packages. I've even tested in the middle of the night, powerboost has not come back once since the changes.
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CompTIA Network+ Certified |
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Pasta
join:2002-09-30
Hubertus, WI | reply to BF69
said by BF69:said by whoaru99:FWIW, here's Charter's speed test result. Again, I have the 30Mbps service. The initial spike showed roughly 80, maybe 90, Mbps.
Obviously you and me are part of Charter's secret club. I guess that I am also part of the secret club. |
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