said by jjohnson :Yeah yeah... My Dish satellite has been more reliable than my neighbor's Charter, and back when I had Charter, it would go out just because it was sprinkling outside. With Dish an outage is 15 minutes at most. When Charter (inevitably) goes out it can take hours to days. Back during the tornado outbreak, when the power got back on I had Dish going while everyone with Charter was waiting 2 weeks! So yeah... Dish is more reliable for me.
depends on what part of the country you are in.
I have a 20/4 plan, i get usually 44-50mb down at about 80% of the time. i can do a couple 100gb a month with streaming, gaming, and downloads.
plus the weather here is a pain in the but sometimes, heavy rains and winds from spring till fall and tons of snow in the winter. which ive personally seen at peoples houses that have satellite that the image will go all snow every-time the weather sucks.
and techs are always a crap shoot but that's for any ISP
said by desarollo:That's fine if you like Charter, I just can't stand them however I'll have to use them if U-verse ever gets caps... said by WhyMe420:
Analog cable? Crappy customer service? Outdated DVR with NES interface and no whole home? Node crowding? Overpricing? Capped connection? And now the modem I spent $100 on is useless? Hell no, no thanks! Screw Charter I'm perfectly happy with my Dish TV (3 Hoppers, 2 Joeys!) and U-verse 24/3 (uncapped! free modem! no modem fee!)
I just re-signed for the 24 month price guarantee, which hasn't increased in price for me from two years ago. I think Charter has done a great job.
Their issue has to be the fact that they don't want to be reliant on some Taiwanese company to cough up firmware. If you remember back to the dial-up ISP days (I do, I worked for one), shitty drivers drove these people nuts as they tried to keep their customers connected. An update to their Portmaster or USR Total Control systems and suddenly a third of their customers could not connect.
I'm sure Charter is tired of the same game; waiting for manufacturers to update or their customers to upgrade in order to properly manage their network.
Charter isn't perfect, but the value right now is with bundling internet and TV. Certainly, DirecTV has a better product, but I'm not paying $120 a month for it. Charter pretty much gives their TV away to keep me as an internet customer.