I ordered Teksavvy's 18Mb/512kb service last week (Jun. 18), technician arrived on the 25th to activate the service. The lights on my Motorola SB6120 are all solid but the Internet never worked at all even after activation. No websites load at all (plugging the modem directly to my Macbook or through the router).
From what I've read on here, it's a DHCP problem (IP address is 169.xx).
For about four days now Teksavvy's technical support team hasn't helped me, Rogers hasn't helped, etc. Anyone know how this problem can be fixed since it seems my ISP doesn't know how to fix it?
I see there was a thread created in the »/forum ··· avdirect but you deleted it. I can take a look at the situation, but if I can't open your account it'll be hard to do so.