 | reply to TSI Martin
Re: [Cable] [QC] Videotron Slow speeds in Evenings Still going strong on 8/1 cable
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 Hemish join:2012-05-31 Riviere-Du-Loup, QC Reviews:
·TekSavvy Cable
4 edits | reply to TSI Martin An update next week could be great! Switching to Teksavvy is turning out to be an expensive mistake.
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| reply to TSI Martin Very slow tonight :-(

Montreal, near decarie and snowdon. |
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 | not only tonight ... start at 1pm |
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 | reply to TSI Martin I've been noticing this for a while now and while it's nice to see a thread about it, it's been happening for a few weeks now for me in Hull.
What's the deal? How much longer? Can we get a discount for this period of awful service? |
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 | reply to Cyborg994 Can we get an update on this situation from TSI? I was going to switch in a week or so but now am very very worried about the quality of service i can expect.. |
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 Hemish join:2012-05-31 Riviere-Du-Loup, QC Reviews:
·TekSavvy Cable
| reply to TSI Martin said by DoBoY:Can we get an update on this situation from TSI? I was going to switch in a week or so but now am very very worried about the quality of service i can expect.. If you're in Videotron-land, I would wait. The link itself is stable, constant pings and everything but it's getting more and more congested. Let's just hope the upgrade is significant and will last a while as it seems like it's currently one gigabit for all the Teksavvy customers in Videotron-land. |
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 yvvvvv join:2010-05-08 Quebec, QC | This is weird. Haven't experiences serious slowdowns in the past 2 weeks in the 7pm-10pm timeframe. I'll check tonight around 8pm-9pm and post my result here. |
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 | reply to Cyborg994 .___. I am also near decarie/snowdon, hope they will fix this by the time I get my cable :B |
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 yvvvvv join:2010-05-08 Quebec, QC Reviews:
·TekSavvy Cable
·TekSavvy DSL
| reply to yvvvvv
I guess I was under false impressions. Finally I do get slowdowns (I'm paying for the cable 15/1.5 package).
Bummer. |
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 | reply to TSI Martin 
I'm in Laval and on a 30Mb line... Yeah this is pretty dissapointing... It was working well for many a weeks, now it's back to being slow as a snail  |
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 | reply to TSI Martin I wish I had better news. I see a 33% speed drop from the theorhetical maximum no matter where I try. So I assume, the south shore is also touched. -- Cheers! |
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 | reply to blade356 Just as I was gonna switch and the $$ for cable was getting reasonable... |
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 | Don't worry, you can just wait it out... |
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| reply to TSI Martin Not too bad on 8/1 tonight, but the download speed was quite erratic while doing the speed test
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 | reply to blade356 30 mb and ur only getting 0.79mb, they should compensate you, I mean you are paying for 30 mb not 0.79mb... |
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 | I'm also in videotron land, but in Gatineau, and speeds are as advertised, well last night at least.
I'll be doing another speed test tonight to confirm. I really hope it doesnt get that bad out here in Gatineau.
JP |
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 | reply to TSI Martin No matter where I test, I'm getting much better results this morning. When I first got the full 30mbps order working from TSI, I would go slightly over the 30 mbps though. Even so, 29 is better than 19.
 -- Cheers! |
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| reply to jproy12 said by jproy12:I'm also in videotron land, but in Gatineau, and speeds are as advertised, well last night at least.
I'll be doing another speed test tonight to confirm. I really hope it doesnt get that bad out here in Gatineau.
JP I'm also in Gatineau and speeds were alright--they were just a bit slower than advertised, but the needle was on 6 Mb/s most of time during the speed test and was moving up and down violently. |
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 TSI MartinPremium join:2006-02-23 Chatham, ON kudos:23 | reply to TSI Martin I know I haven't provided much info regarding the upgrade, but there is no ETA yet. I promise that once an update is available, I'll be posting it. -- TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc. Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) |
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