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RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online
reply to sonofdragon

Re: Triple play upgrade pricing

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said by sonofdragon:

Does anyone have a closed caption problem with BBC America HD?

I can tell you this -- my Tivo seems to mangle the CC on BBCA-HD on shows where its available.

Fox Business HD does CC fine... As you can see, the CC returned by the Tivo doesn't make much sense... It may indeed be a Tivo issue.

Rick

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1

I'm trying to get an example of Battlestar Galactica CC to test the same program giving you problems, but they haven't said a word in the past 2 minutes. Will edit shortly.

Commercial is doing fine.

edit: Regular program is also fine.



RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online
reply to RickNY

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Definitely a difference between SD and HD on my Tivo.. Top is SD bottom is HD

sonofdragon
Premium
join:2012-06-28
Newark, NJ

I have the same BBC America HD closed caption problem as RickNY. Thank you for showing it. I thought I'm the only one who has that problem.



Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to RickNY

Which model TiVo is that?


sonofdragon
Premium
join:2012-06-28
Newark, NJ

said by Jackarino:

Which model TiVo is that?

Mine is TiVo Premiere Elite.


RickNY
Premium
join:2000-11-02
Farmingville, NY
reply to Jackarino

said by Jackarino:

Which model TiVo is that?

Tivo Premiere


RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online

3 edits
reply to sonofdragon

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Think I found the solution to your problem...

Based on info from here:
»www.tivocommunity.com/tivo-vb/sh···t=486848

Turn "Digital Captions" to "None" (Settings..Displays...Closed Captioning)

Leave "Analog Captions" alone..


Actually -- I found the opposite to be true -- turning "Analog Captions" to "NONE" and leaving "Digital Captions" at DTVCC1 worked.. My suggestion is to experiment with both settings and see what works best for you -- I do not use captioning on a regular basis, but it seems obvious that you do -- so you would be the better judge to see which combination of settings works best.

Tivo also has an info page on garbled captioning here: »support.tivo.com/app/answers/det···#garbled They suggest the settings in my crossed out section to see if it fixes the problem.

Hope that helps..
Rick

sonofdragon
Premium
join:2012-06-28
Newark, NJ

1 edit

Thank you very much, Rick. It solves the closed caption problem for BBC America HD. Prior to this, I followed the directions from tivocommunity and turned off the digital closed caption, it works for every channel except BBC America HD.