[Southeast] No Internet connection after Quantum upgrade
A few days ago I upgraded my FiOS from 35/35 to quantum 75/35. The day the service was a activated I lost my Internet connection. I currently have a linksys e3000 router and was connected using PPPoE. Is the 75/35 quantum using DHCP? I have tried switching the router to DHCP and renewing the ip with no success.
How do I know if my ONT is GPON or BPON. And if it is BPON do I need an upgrade to GPON?
I have contacted FiOS tech help and they say I need a new router but I am not sure how it can be the router when I can't even connect to the Internet period. They are sending me a new router but I am not sure this will help. Any suggestions? Thanks.
Thanks. It just seems usual to me that my linksys router wouldn't connect to the internet at all. I also tried one of my d-link dir-655 routers and also couldn't connect. I only have FiOS internet so I didn't think I absolutely had to use the Actiontec MI424WR router.
Thanks. You nailed it on the head! That's exactly what it was. Took the tech about 1 and half to figure this out last night. But finally got it working and now I have no problems. Thanks for the input.