dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
420
dick white
Premium Member
join:2000-03-24
Springfield, VA

dick white

Premium Member

[FiOS Phone] Triple play just became a double with one out.

It was quite a storm last night, but we have power, gas, and water. We thought we have the FIOS triple play. The internet works, the TV works, but the phone is dead. If they all come in through the same fiber, why only 2 of 3? Anybody have any ideas?

dw

sjfiostech
join:2008-07-29
Medford, NJ

sjfiostech

Member

Look at your ONT and if the POTS light is on, there is a short in the house. It could be wiring or equipment. If the POTS light is off plug a known working phone into the test jack and see if there is dialtone there.