said by Zar:

---

Getting hammerd by some multicast crap.

I wish cox could filter this, my modem light is flashing like crazy.

---

Ping statistics for 10.1.176.1:
    Packets: Sent = 250, Received = 249, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum =  224ms, Average =  59ms

Ping statistics for 68.97.0.1:
  Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
  Minimum = 19ms, Maximum = 1516ms, Average = 37ms

mtc3bbrc01-pos0102.rd.ok.cox.net      0% 60 60  78.18  84.85  276.79  IP=68.1.0.104
mtc3dsrc01-pos0901.rd.ok.cox.net      0% 60 60  78.20  82.09  268.40  IP=68.1.0.105
mtc3dsrc01-gew03010998.rd.ok.cox.net  2% 59 60  67.12  70.97  277.12  IP=68.12.15.2

Ping statistics for 10.1.176.1:
    Packets: Sent = 250, Received = 250, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum =  203ms, Average =  45ms

said by w0rm:

---

Ive noticed a ton of truck activity in my area today, cox vehicles everywhere.. hopefully some things will be resolved

---

Downstream channel ID                = 1
Downstream channel frequency         = 663000000 Hz
Downstream received signal power     = -10.7 dBmV
Upstream channel ID                  = 3
Upstream channel frequency           = 23984000 Hz
QoS max upstream bandwidth           = 300000 bps
QoS max downstream bandwidth         = 3000000 bps
SigQu: Signal to Noise Ratio         = 35.4 dB
Cable modem status                   = Registration complete
Upstream transmit signal power       = 47.0 dBmV
Date and Time                        = 2002-05-30,21:27:21.00-05:00
Configuration filename               = DEF001.cfg

quote:

---

As a result of the initial network upgrades in these areas, an unforeseen technical issue with new network hardware was discovered. The resulting problem has caused customers in Norman, Moore, Edmond and Midwest City to experience significant packet loss.

---

said by okcbackbone:

---

Ive have looked and there are open tickets for Norman, From last monday to Last Friday, there were like 30 tickets. We have been working to find the cause, and think we have identified the issue. Do a little test for me. It appears that the packet loss only occurs when a cable modem tries to push more than 150 packets per second. Affecting usually smaller packets. Im setting up a QCheck node for testing, if you could download QCheck, I will give you the address for the test set. Will be in touch.

---

said by Drock:

---

I think it is time for us to organize and speak as a group to get this problem fixed.

---

said by imtim83:

---

I am willing to do anything and whatever it takes.

---

said by Drock:

---

I think they have a little switch to turn my internet on and off. And there are just messing with my head, lol.

---

said by acid343211:

---

CATSIGH

with (36)item's opened up in your sys tray i would have a crappy ping to:)

---

said by BillRoland:

---

Dream on, DSL support around these parts is the worst to work with. I know because I've dealt with several of them, ahem, Sprint and BellSouth. They don't seem to really care one way or the other, and that's for their business service.
[text was edited by author 2002-05-21 13:47:52]

---

said by RoccoL:

---

Finally talked to a supervisor who stated that the hop after the gateway is bad…. It is a known issue but, since they don’t guarantee pings it is not a high priority to fix or replace the router….maybe it will be done by end of June.

---

said by Skipdawg:

---

T-shirts "A"? Maybe after 1000 post to the thread ;)

---

said by w0rm:

---

I'm still getting constant PL, Every 30 seconds to a minute I'll lose about three seconds worth of streaming packets.. quite annoying.

---

said by TimV:

---

said by Timv

Uh, no they don't. Students, faculty and staff have to pay $35 a month for soonerconnect. The modem rental is free. The vast majority of students live on campus and the dorms are wired into the campus network.

T

---

Alright, well that's what alot of kids in Norman tell me, maybe they're parents are paying for it. What we deal with is everyone that does not live in the dorms. Everyone around them, however, ALSO has cable modems, so that makes them problem areas as well. Anywhere with that kind of cable modem saturation was going to have a problem, as it was set up. As has been said before, new equipment is or already has been put in. No one is going to ignore that area, I assure you, our district manager's son lives there and is in one of the problem areas. ]]> http://www.dslreports.com/forum/remark,3250048 Thu, 09 May 2002 14:29:21 EDT http://www.dslreports.com/forum/remark,3247800 catseyenu : Check the avg & max ms at that 1rst hop!
Modem 3' from unit.
Another service call scheduled for this morning.

»/quality/nil/753643
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3247800 Thu, 09 May 2002 08:26:36 EDT http://www.dslreports.com/forum/remark,3247578 TimV0 :

said by CoxPCTech:

---

okcbackbone is correct abotu the Norman nodes, yes, they were overloaded due to OU offering Cox High Speed with tuition, so basically EVERY OU student gets our internet, and they ALMOST ALL live in one relatively small city!

---

Uh, no they don't. Students, faculty and staff have to pay $35 a month for soonerconnect. The modem rental is free. The vast majority of students live on campus and the dorms are wired into the campus network.

T]]> http://www.dslreports.com/forum/remark,3247578 Thu, 09 May 2002 06:59:20 EDT http://www.dslreports.com/forum/remark,3246578 CoxPCTech : Well, what you've seen is our small amounts of techs that have a good understanding of what's going on in the internet side of our cable company. Get that tech's techID and his schedule, request him, he knows what's going on and it's better you get him than someone who doesn't.
No, you're right, no one should have promised you something we couldn't keep and someone needs to hang from a yardarm for that. i get alot of those some exact calls. "Sure we'll put that in, he'll be there in 30 seconds." I do get to hear alot of customers say "But, I JUST got off the phone with customer service!" It all really depends on how many calls we get crammed with. They're working on training our guys to handle some of the misc easier PC calls, but for now, there are generally 4 or five of us covering from Harrah out to I-44 down to Norman......I have the oldest van with the most miles in the fleet, if that tells you anything :)
Stick with us, we'll get it fixed.]]> http://www.dslreports.com/forum/remark,3246578 Thu, 09 May 2002 00:27:11 EDT http://www.dslreports.com/forum/remark,3246446 CoxPCTech : okcbackbone is correct abotu the Norman nodes, yes, they were overloaded due to OU offering Cox High Speed with tuition, so basically EVERY OU student gets our internet, and they ALMOST ALL live in one relatively small city! I do know that Engineering is working on installing more equipment at our Tinker node, which is our other problem area of smaller proportions, but of same density. Either they are, or have installed new equipment in Norman, I don't know, I haven't been down there of late and have not spoke to anyone about it.]]> http://www.dslreports.com/forum/remark,3246446 Thu, 09 May 2002 00:07:34 EDT http://www.dslreports.com/forum/remark,3237131 cinnamon : »/quality/nil/752486

68.12.14.10 4% loss on (ec) test

More spikes on pings than normal. Often see a fairly flat line somewhere between 60 and 75ms.

Also getting *frequent* disconnects tonight. Terrible surfing experience.

At least I can watch TV tonight (no CATV). LOL]]> http://www.dslreports.com/forum/remark,3237131 Tue, 07 May 2002 23:14:17 EDT http://www.dslreports.com/forum/remark,3236972 imtim83 : catsigh i am getting high pings on my 10. something number too which is my first hop. Never had these high pings about a week ago. Strange. Figures. I was expecting cox.net to slow down again. Guess all i can hope for is when i move alittle ways away that it may fix my problems or my problems will be fixed here soon and my cox.net will improve at the new place. Or who knows get worst. Ekk what a terrible thought. But remember i am in Louisiana so maybe those high pings on 10. is not just in Oklahoma.
--
Any help is very appreicated.
Please Reply.
Thanks
[text was edited by author 2002-05-07 22:58:14]
]]> http://www.dslreports.com/forum/remark,3236972 Tue, 07 May 2002 22:56:46 EDT http://www.dslreports.com/forum/remark,3236956 gimmic : yeah, we can only wait and hope, the router issues are beyond us.]]> http://www.dslreports.com/forum/remark,3236956 Tue, 07 May 2002 22:55:07 EDT http://www.dslreports.com/forum/remark,3236856 catseyenu : Please hold and your Cox HSI tech will be right with you

You know, the only reason I post this stuff (Though I get no response) is in hope that someone (you know who you are) will see it and in the spirit displayed here in the forums do something.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3236856 Tue, 07 May 2002 22:43:50 EDT http://www.dslreports.com/forum/remark,3235449 catseyenu :
»/quality/nil/752351

68.12.14.10 5% loss on both tests

la) 860/205 kbps

(wc) 1090/281 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3235449 Tue, 07 May 2002 20:17:40 EDT http://www.dslreports.com/forum/remark,3229940 catseyenu : okcbackbone, When's this ride going to level out?

Also, 45ms not uncommon for avg to 1rst hop (10.0.144.1)??
Heh, hear the new speed test is getting a work out.
.
[text was edited by author 2002-05-07 04:33:14]

[text was edited by author 2002-05-07 05:16:43]

]]> http://www.dslreports.com/forum/remark,3229940 Tue, 07 May 2002 04:26:00 EDT http://www.dslreports.com/forum/remark,3229683 cinnamon : All pages on the 'net have been very slow in loading, not just here.

Did Line Quality Test. The top portion shows 51% loss at my first hop (unhighlighted) and shows 8% loss during "medium bandwidth stream." It didn't do the ping plots. Test from (ec) showed 27% loss at first hop away from me, and 25% at my IP. The (wc) test looks decent.

Tried the LQT again just minutes after the first one. Looks better, but still have 5% and 9% loss at my 1st hop and at me when coming from (ec). Again, the (wc) is much better.

This particular router mtc0cmtu02-fex0000.tu.ok.cox.net (IP 68.12.9.6) doesn't seem to like traffic on its East side.

1st: »/quality/nil/751662
2nd: »/quality/nil/751669]]> http://www.dslreports.com/forum/remark,3229683 Tue, 07 May 2002 02:30:17 EDT http://www.dslreports.com/forum/remark,3229267 gimmic : page wont.. load..
»/quality/nil/751642]]> http://www.dslreports.com/forum/remark,3229267 Tue, 07 May 2002 00:58:30 EDT http://www.dslreports.com/forum/remark,3228476 okcbackbone : thx for the post...]]> http://www.dslreports.com/forum/remark,3228476 Mon, 06 May 2002 23:07:02 EDT http://www.dslreports.com/forum/remark,3227559 gimmic : OKCbackbone:
When i think about it, the tech did mention that since the HSI switchover there was new hardware added and he said what this might be would be something like 'growing-pains'.. So he was talking about during RR service. I have been more than pleased with the tech support response.. but just not pleased with the packetloss. :(]]> http://www.dslreports.com/forum/remark,3227559 Mon, 06 May 2002 21:55:33 EDT http://www.dslreports.com/forum/remark,3227221 HaveMusic5 : looks like my second hop it at it again..

I have included the sample set for you to download and take a look at..

newsserver.zip 151,384 bytes (newsserver.pp2)

]]> http://www.dslreports.com/forum/remark,3227221 Mon, 06 May 2002 21:25:59 EDT http://www.dslreports.com/forum/remark,3226546 ldg : I just wanted to thank OKCBackbone for your work on this issue.]]> http://www.dslreports.com/forum/remark,3226546 Mon, 06 May 2002 20:22:29 EDT http://www.dslreports.com/forum/remark,3224453 okcbackbone : Could you please forward me that line tech's name? The reason I'm asking is the information you got is BOGUS !!!!! The nodes in Norman are at least half the density they were at previous to the conversion. As for the over subscription and not installing more routers.... Thats exactally what we DID do.. The new CMTS is twice the device that the previous router was. I am working on your issues, and so far, dont see a issue downstream to you.. Kinda hard to troubleshoot upstream. May just come out there and troubleshoot it. Will let you know....]]> http://www.dslreports.com/forum/remark,3224453 Mon, 06 May 2002 16:26:37 EDT http://www.dslreports.com/forum/remark,3223637 ldg : Anyone interested in a class action lawsuit to try and recoup payments for broadband service when you weren't receiving broadband-level service?

I know I am....]]> http://www.dslreports.com/forum/remark,3223637 Mon, 06 May 2002 14:48:51 EDT http://www.dslreports.com/forum/remark,3222241 Micheal64 : It's my understanding that there are quite a few nodes that are overloaded on the Cox network. It's also my understanding that these nodes are quite a bit below the vendor maximum connections specs. However, as with many other things in the IT/Network world, a cold harsh slap of reality check is showing that the vendors specs aren't "quite" right since most of these nodes are starting to show signs of distress.]]> http://www.dslreports.com/forum/remark,3222241 Mon, 06 May 2002 11:17:11 EDT http://www.dslreports.com/forum/remark,3220548 ajac : Well I think they got another node thier cause for awhile I was getting horrible pings but like around spring break they went back to normal. But now I think the problem is a cox server at thier home office becasue I am getting packetloss at a node in Geroge run by cox...]]> http://www.dslreports.com/forum/remark,3220548 Mon, 06 May 2002 01:10:57 EDT http://www.dslreports.com/forum/remark,3219375 gimmic : With so many complaints and obvious problems with the internal network i cant help but wonder why they have not even bothered to check what's causing it. Or maybe they have found that its something like (oversubscription) and decided it was cheaper to leave the system as is rather than to fix it?

A line tech told me about the local OU campus area node, he said it was so overloaded during the school semesters that they really needed a second router there/more equipment.. but since during the off-semesters the routers were empty the managers decided it was more cost effective to leave them oversubscribed than to add more equipment. The line tech wasnt pleased.
[text was edited by author 2002-05-05 22:29:46]
]]> http://www.dslreports.com/forum/remark,3219375 Sun, 05 May 2002 22:29:17 EDT http://www.dslreports.com/forum/remark,3218818 catseyenu : Any idea why I'm getting this latency at my local?
Modem is 3 feet from all appliances, comes and goes.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3218818 Sun, 05 May 2002 21:28:14 EDT http://www.dslreports.com/forum/remark,3216856 gman2166 : my 1st hop

]]> http://www.dslreports.com/forum/remark,3216856 Sun, 05 May 2002 17:01:21 EDT http://www.dslreports.com/forum/remark,3216716 anon : im having the same problom in santa barbara ca.on cox it started a week ago mass packet loss to my 1st hop 68.6.116.1 been on the phone 4 times to cox to level 2 tech still no fix yet.]]> http://www.dslreports.com/forum/remark,3216716 Sun, 05 May 2002 16:37:58 EDT http://www.dslreports.com/forum/remark,3216451 meester : My speed test Ave. 2200-2300kbps down -300up.I think I could do a little better but I don't tweak for speed test but for downloading.If I lower my RWIN a little I can do a lot better on speed test but then Dounloading drops.

»/quality/nil/750366

2002-05-05 09:50:47 Speed test (dslr.coxinet.net) 2255/297 kbps
2002-05-05 04:23:47 Speed test (dslr.coxinet.net) 2375/503 kbps
2002-05-04 23:17:24 Speed test (dfw.speakeasy.net) 2321/200 kbps
2002-05-04 18:49:41 Speed test (dfw.speakeasy.net) 1906/184 kbps
2002-05-04 17:11:42 Speed test (atl.speakeasy.net) 2618/173 kbps

]]> http://www.dslreports.com/forum/remark,3216451 Sun, 05 May 2002 15:48:50 EDT http://www.dslreports.com/forum/remark,3216133 catseyenu : Just a little update, the Malox is working.:)
Still ocasional rumblings but much better.
Able to break 2000 kps...yessss!
(Still hunting the elusive @home 3000)

(dslr.coxinet.net) 2526/282 kbps

(la) 1910/274 kbps

(wc) 2119/289 kbps

»/quality/nil/750319

»/quality/nil/749835
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3216133 Sun, 05 May 2002 15:01:07 EDT http://www.dslreports.com/forum/remark,3209885 catseyenu : 2k,
Best I can tell DNS drops out for a minute or two and I'm either unable to poll the server (times out) or it drags when doing so.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3209885 Sat, 04 May 2002 16:54:34 EDT http://www.dslreports.com/forum/remark,3208303 gimmic : Lastnight I couldnt ping the gateway, 70% packetloss. Called a tech and he was saying he saw 70% packetloss to my ip. Now its back to the old standard of about 4-8% loss and its driving me crazy.]]> http://www.dslreports.com/forum/remark,3208303 Sat, 04 May 2002 12:20:07 EDT http://www.dslreports.com/forum/remark,3206737 2kmaro :

said by scrubjohnm:

---

Looks Ugly.

---

I respectfully disagree. That's way beyond Ugly!

catsigh - looks to me like you've lost it also. If you can't even get to the DNS to get name resolution it's a miracle you got here to post it. What did you mean by "OE hanging up..." Did you mean that OE was just locking up completely or that it was timing out and not being able to log in with the mail server?
--
Senator, I am not now, nor have I ever been a member of the Tupperware Party.]]> http://www.dslreports.com/forum/remark,3206737 Sat, 04 May 2002 05:19:49 EDT http://www.dslreports.com/forum/remark,3206609 catseyenu : OE hanging up, tried to check out the path and PingPlotter was unable to resolve the address. Is this a DNS issue?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3206609 Sat, 04 May 2002 04:06:19 EDT http://www.dslreports.com/forum/remark,3204043 meester : Looks Ugly.

Welcome to DSLR :)]]> http://www.dslreports.com/forum/remark,3204043 Fri, 03 May 2002 21:16:03 EDT http://www.dslreports.com/forum/remark,3203921 HaveMusic5 : This is what I got while I was out of town.. It seems that my system only comes back alive after a reboot. Yeah I'm behind a cablerouter but still. this should not be happenening.. I thought I would give it some time to settle down after I was switched from RR. But it doesn't look any better. This is from Moore.. I will be calling tech support on this.. And I want it fixed..

]]> http://www.dslreports.com/forum/remark,3203921 Fri, 03 May 2002 20:59:12 EDT http://www.dslreports.com/forum/remark,3203784 gimmic : Just wondering if something was changed in the routing to my HFC IP, the tech on the phone today couldnt walk my modem.. yet i was online and provisioned. He couldnt ping the HFC IP nor snmp walk the HFC MAC!

I can walk the HFC IP fine, no problem.. must be routing?
Just wondering if it might be something to due with your testing OKCBackbone? ]]> http://www.dslreports.com/forum/remark,3203784 Fri, 03 May 2002 20:44:27 EDT http://www.dslreports.com/forum/remark,3203062 meester : not bad..

»/quality/nil/748418
2002-05-03 19:19:06 EST: 2460 / 247
Your download speed : 2460994 bps, or 2460 kbps.
A 300.4 KB/sec transfer rate.
Your upload speed : 247218 bps, or 247 kbps.
Seems like broadband .. above the 1mbit barrier!]]> http://www.dslreports.com/forum/remark,3203062 Fri, 03 May 2002 19:19:52 EDT http://www.dslreports.com/forum/remark,3202116 catseyenu : Awful Quite In Here ;)

Have been getting some really good line tests today. Half afraid to say anything as it could change.

Knocking on wood, crossing my fingers, holding my breath and turning that darn mex. music off!
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3202116 Fri, 03 May 2002 17:15:03 EDT http://www.dslreports.com/forum/remark,3198315 2kmaro : I believe the topic of the thread is LATENCY PROBLEMS IN OKC - not transfer of RR to Cox. Need to start a NEW THREAD to pick up on that subject. Please?
--
Senator, I am not now, nor have I ever been a member of the Tupperware Party.]]> http://www.dslreports.com/forum/remark,3198315 Fri, 03 May 2002 07:06:28 EDT http://www.dslreports.com/forum/remark,3197484 ajac : and I wanan also know why they didn't send us all an e-mai lstating excatly when it was gonna happen all they told us was no access to changing passwords and such for awhile..]]> http://www.dslreports.com/forum/remark,3197484 Fri, 03 May 2002 01:26:45 EDT http://www.dslreports.com/forum/remark,3196069 catseyenu : I really admire the dedication and hard work put in by the Cox service techs and especially those here on their "off" time.
On the other hand...I'd like to strangle those that made the decision to convert Road Runner before there was a stable system. The corporate decision makers that had little to no concern for either the customer or the techs that would be slammed with this.

Maybe I'm off base and I am open correction.
--
"Parched, dry and thirsty...
Knee deep in the river of life."
~cat~
[text was edited by author 2002-05-02 22:47:55]
]]> http://www.dslreports.com/forum/remark,3196069 Thu, 02 May 2002 22:29:31 EDT http://www.dslreports.com/forum/remark,3193697 CoxPCTech : We missed a house call? That's very dire circumstances. We don't go home til all the calls are done. Period. I've been out til 1am before running PC calls. Were you waiting for a Line Tech? Most likely you were if everyone else has looked at your problem. Line Techs do not make customer contact unltil they fix the problem. As this thread has noted, it does look like we have a troublesome router and I hope it gets fixed soon, but it's out of my hands, I'm a field tech, and my internet suffers just as much as the rest of you all. We've had a rough time of it since the @Home shutdown, I don't know if anyone saw, but we pumped 178 MILLION dollars into @Home JUST to keep them going so none of our users would go down because of their bankruptcy. I think we are biting off more than we can chew by switching over the Roadrunner areas before we have all the bugs worked out of the system, but it's also not my department.
It looks like everyone is giving it their all, and it looks like this is standard procedure in Cox systems that do the switchover. It's rough running for a few weeks, and hopefully it will all be taken care of as expediantly as possible. Bear with us and we'll have a great service up and going again.]]> http://www.dslreports.com/forum/remark,3193697 Thu, 02 May 2002 18:14:38 EDT http://www.dslreports.com/forum/remark,3192527 okcbackbone : ldg, I like to get some info from you, like HFC MAC addr. Just IM it to me. I looked at your page and something bothers me. I\we didnt even convert Norman until 4/16/02 at midnight. Up until then, you were on RoadRunner Routers and backbone, and from the dates I see, this has been happening for a while... Also would be useful to know what modem you have... Just bear with me and I will do my best to help you. ]]> http://www.dslreports.com/forum/remark,3192527 Thu, 02 May 2002 16:09:15 EDT http://www.dslreports.com/forum/remark,3192131 gimmic : (counts zeros.. ack) kb KB its all evil in the end.]]> http://www.dslreports.com/forum/remark,3192131 Thu, 02 May 2002 15:28:16 EDT http://www.dslreports.com/forum/remark,3191521 cinnamon :

said by w0rm:

---

Not to nitpick, but how do we get 300k up with this cap:
downcap: 3200000 bps (3.1 Mbit)
upcap: 300000 bps (30Kbps)

---

Count your zeros again, and you'll see that 300000 bps is really 300 Kbps, not 30 Kbps.]]> http://www.dslreports.com/forum/remark,3191521 Thu, 02 May 2002 14:04:10 EDT http://www.dslreports.com/forum/remark,3190961 gimmic : My throughput has been great, constantly coming close to the cap. I've had no problems with bandwidth since the HSI transfer and if all i did was browse the net and download things I would love the service. But alas i use streaming and that seems to be a problem. I noticed yesterday the problem was only about half as bad, but increased as time approached prime hours(5 pm cst or so?) and became unuseable. okcbackbone, did you get my second wave of information okay?

Not to nitpick, but how do we get 300k up with this cap:
downcap: 3200000 bps (3.1 Mbit)
upcap: 300000 bps (30Kbps)
[text was edited by author 2002-05-02 12:57:24]
]]> http://www.dslreports.com/forum/remark,3190961 Thu, 02 May 2002 12:53:25 EDT http://www.dslreports.com/forum/remark,3190283 okcbackbone : As for Norman nodes being "over-loaded", as of the conversion, all of the combining has been re-done. There are less than 1/2 of the users on a node now. As for speed, spot testing has shown us that Norman has the best throughput in the state. Sometimes, beyond 3Mb Down and 300K up. I noitice 3 of you are having issues. I've begun working on w0rm's issues now, and if the rest of you will IM me your Cable Modem's MAC address, I will look at you nodes as well. I can say this, w0rm must have a drop problem, because I've tested others off that same node, and they get great throughput. ]]> http://www.dslreports.com/forum/remark,3190283 Thu, 02 May 2002 11:08:15 EDT http://www.dslreports.com/forum/remark,3188734 gimmic : Tired thought. (edited.)
Norman suddenly has a voice.
I'm in norman, same issue as above.

How many CM's are on the Headend here anyways?
[text was edited by author 2002-05-02 02:47:42]
]]> http://www.dslreports.com/forum/remark,3188734 Thu, 02 May 2002 02:45:07 EDT http://www.dslreports.com/forum/remark,3188176 anon : I live in the Norman area near OU's campus and Cox has been really crappy ever since the switch from roadrunner. I can't play online games anymore because every 10-30 secs I get a few secs of total packet loss. So when I try to play Tribes2, Jedi Knight 2, or anything online, I ping really well to servers, but when I jump on it's either chugs every few seconds from lag or I get the "CONNECTION INTERUPTED" screen. It's really pissing me off, road-runner wasn't that great, but I could at least play games online. Now all I can really do is play single player games, or play online for about 5 minutes before I get so frustrated I have to logoff and damn the name of Cox for an hour or so...]]> http://www.dslreports.com/forum/remark,3188176 Thu, 02 May 2002 00:34:51 EDT http://www.dslreports.com/forum/remark,3187750 ldg : For OKCBackbone.....

I live just off the Univ. of Oklahoma campus. I've had problems for several months now (plenty of calls and emails to tech support). My original problem was because of the Cox-using-RoadRunner-equipment fiasco.

I was told by the best tech I've ever met (knowledgeable and honest, should be the company prez) that there was a major problem because the nodes in this area were overloaded, and they couldn't remedy the situation until they got off the RR system in May (since RR wouldn't do any work or allow any work done on their equipment for customers they were about to lose to Cox). In May, my problem should be gone.

Well, it's the beginning of May and things aren't pretty. I've had 7k download speeds (yep, that's correct). And pings to the head-end of 3000+

Here are some stats you can look at:
»/quality/nil/745995

Go here, »www.dslreports.com/archive/cox.net
and search for zip code 73069. Mine are the scores "49/5", "8/59", and "7/21".

Or check out
»www.dslreports.com/badrouters/68.12.14.6
and find the results for 'ldg'. There are 2 sets.

For more info, you can see my page at
»home.mmcable.com/restorations/wh···-rr.html

(okay, maybe not the most mature page title, but I've been fighting this a long time now)

Please understand, I know the techs are doing all they can. My question is this, I guess: do you think the company is REALLY dedicated to giving us 'geeks' the service we want, or are they content if we can just surf the web? While I've seen that the technicians want to help us, I've just seen no evidence that the administration really cares.

I talked a lot of friends into getting cable modem service, since mine was great... at first. In all honesty, things have just gone downhill since MultiMedia was bought out by Cox. I had 3Mb/sec routinely, now I'm happy if my speed hits 256k/sec for any sustained period. Unfortunately, it hasn't in the last few weeks.

And, since I'm not getting anywhere near 'broadband' speeds, will accounting understand when I don't pay for the service until it's working correctly? heh, j/k

But definitely thanks go out to you, for working hard and trying to give us accurate info.]]> http://www.dslreports.com/forum/remark,3187750 Wed, 01 May 2002 23:36:39 EDT http://www.dslreports.com/forum/remark,3186753 catseyenu : I HATE MUZAK!!

]]> http://www.dslreports.com/forum/remark,3186753 Wed, 01 May 2002 21:43:41 EDT http://www.dslreports.com/forum/remark,3186734 catseyenu : Guess I'm going to have to use the phone!

]]> http://www.dslreports.com/forum/remark,3186734 Wed, 01 May 2002 21:40:38 EDT http://www.dslreports.com/forum/remark,3186221 Zar : Thats why I said NOT YET!!. IF they keep it stable for 3 or more months THEN MAYBE..I still get better ping on DSL..and I have more faith in it for gaming than I do COX..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3186221 Wed, 01 May 2002 20:50:20 EDT http://www.dslreports.com/forum/remark,3186056 catseyenu :
Have been getting this all day. Does okay on hotmail then hits Cox's pop.central.cox.net and hangs. ???
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3186056 Wed, 01 May 2002 20:34:30 EDT http://www.dslreports.com/forum/remark,3185663 imtim83 : Zar imagine if you got rid of the dsl and the problems started again with cox.net. What nightmare that would be. With my luck that would happen to me.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3185663 Wed, 01 May 2002 19:53:51 EDT http://www.dslreports.com/forum/remark,3184713 Zar : Me too. I have been playing Tribes 2 now for 5 days on CoxHSI with no problems. I used to have 2 to 5 second ping spikes, now I do not see ANY ping spikes..

Keep it up, and I will turn off the DSL (not yet tho!).
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3184713 Wed, 01 May 2002 18:04:25 EDT http://www.dslreports.com/forum/remark,3184248 jparn1 : Hey Guys, I been playing games for the last couple of days with no problems. Castle Wolfenstein and Medal of Honor and Halflife. Hope this comes to be the "Norm" and is not just a fluke. I am on the S.W. side of OKC for what that is worth. Dang, if this keeps up I won't have anything to "whine" about.....hehe...Mo Betta! I am Still Watching in OKC.]]> http://www.dslreports.com/forum/remark,3184248 Wed, 01 May 2002 17:06:07 EDT http://www.dslreports.com/forum/remark,3183352 PapaSmurf :

said by Michael:

---

. . . usually when a gamer would call in with a complaint, it usually didn't get very far.

---

I'll second okcbackbone's comment that gamers aren't "looked down on." Often misunderstood, perhaps, but not looked down on. That said, we're currently tracking calls from on-line gamers-- collecting specific issues -- in an effort to determine how we best prepare our call centers to handle the concerns of gamers. In the meantime, it's a tremendous help to keep exchanges such as these going. In the end, it'll mean a better experience for you and greater support for gamers. Thanks for continuing to participate and provide the vital feedback.]]> http://www.dslreports.com/forum/remark,3183352 Wed, 01 May 2002 15:18:34 EDT http://www.dslreports.com/forum/remark,3178515 cinnamon : When looking at tonight's line quality test »/quality/nil/746039, I see 100% loss at 3 routers. Alright, I understand that the 100% loss is that way because they've been set to not respond to ICMP echo requests due to some underlying software problem.

How about the 10% loss shown at mtc0cmtu02-fex0000.tu.ok.cox.net (IP is 68.12.9.6) from the West Coast? This is the last hop before my IP. Is this 10% packet loss something to worry about, or is it related to that vendor's software problem too, and the router just hasn't been told to not respond to the ICMP echo requests?

The good side is that the same router did not show any loss when looked at from the East Coast.]]> http://www.dslreports.com/forum/remark,3178515 Tue, 30 Apr 2002 23:19:10 EDT http://www.dslreports.com/forum/remark,3178168 Micheal64 :

said by okcbackbone:

---

Dont know that gamers are looked down upon, after all, I'm one of them. ;-) I also have been tracing packet loss issues, and most of the time, it is a drop issue. If you are getting latent packet to the gateway, its typically a drop issue, noise, upstream utilization, etc.. I cant really go into the changes, or I will get slapped down. Believe me, I want too. The more education you have on how it works, the better you can relate real problems to us. Let do this, IM me your MAC address (of the CM) and ill look into it myself.

---

All I can say is from experience and from being on the "front lines" as it were, usually when a gamer would call in with a complaint, it usually didn't get very far. That's why I'm glad that I was able to get the issue to you Okcbackbone, because even though my rf engineering background is quite small, I can at least hold my own in a discussion of what I'm seeing and I again, am glad that you're listening and assisting those of us that have, or still having, problems. Level 2 (Las Vegas) Michelle plainly stated that as long as I was connected and able to access the web and get mail, then the connection was considered good and usuable. Even though I was getting 3000ms plus to anything at the time and she verified that. Go figure that one out. :) At any rate, there are quite a few folks on the front that apparently don't understand/realize that be it UDP, TCP/IP, etc, it's still IP and should function properly.

Again, thanks for your help. It's greatly appreciated.]]> http://www.dslreports.com/forum/remark,3178168 Tue, 30 Apr 2002 22:44:08 EDT http://www.dslreports.com/forum/remark,3177986 gimmic : I agree, not only for the techs in here but the techs over the phone have been helpful(when they can be) and have replied to my questions.]]> http://www.dslreports.com/forum/remark,3177986 Tue, 30 Apr 2002 22:24:27 EDT http://www.dslreports.com/forum/remark,3177862 meester : okcbackbone and all the Cox employees

I for one would just like to say THANKS for the help you have given here.It is nice to know that you are aware and working on problems as they come up.
The last 2 or 3 Mo. have been the best my connection has been since we were capped some 18 Mo. ago.
--
Operates With Pride]]> http://www.dslreports.com/forum/remark,3177862 Tue, 30 Apr 2002 22:12:35 EDT http://www.dslreports.com/forum/remark,3177351 gimmic : I can only really relay the info i got from the techs on the phone..(about the eng. looking down upon the game reports)

I've gotten quite interested in the cable network and learned quite a bit.. so if you see me pushing for info thats the only reason why, i re-read my things i post sometimes and can see how they can come across as a 'challenge' or whining.. just looking to get a litte more info ;)

I also noticed the users in the norman area atleast are using a non-standard cox cfg file name, the BASdefault.. yada yada, is this a test site or is the cfg just a default before the standard cox cfg gets rolled out?]]> http://www.dslreports.com/forum/remark,3177351 Tue, 30 Apr 2002 21:29:03 EDT http://www.dslreports.com/forum/remark,3177298 okcbackbone : Dont know that gamers are looked down upon, after all, I'm one of them. ;-) I also have been tracing packet loss issues, and most of the time, it is a drop issue. If you are getting latent packet to the gateway, its typically a drop issue, noise, upstream utilization, etc.. I cant really go into the changes, or I will get slapped down. Believe me, I want too. The more education you have on how it works, the better you can relate real problems to us. Let do this, IM me your MAC address (of the CM) and ill look into it myself. ]]> http://www.dslreports.com/forum/remark,3177298 Tue, 30 Apr 2002 21:22:34 EDT http://www.dslreports.com/forum/remark,3176979 gimmic : Could you go into detail as to what the modifications were? Im sure there are those of us that would like to know.

How can i give proof of packetloss with programs or with Remote Access? Video capture?

The point im trying to make is The ICMP packets are not the only things being dropped, and it isnt a local(this CM) issue, its atleast on the town level.

I've had problems with Terminal Services, VNC, Half-life(and any online game). I know how much games are looked down upon(for what reason i am unsure of, as the advertisements clearly show users playing video games) So I will be focusing on Terminal Services. Tell me of a way I can show you the packetloss other than screeenshots of in a game or video capture of remote access?]]> http://www.dslreports.com/forum/remark,3176979 Tue, 30 Apr 2002 20:44:34 EDT http://www.dslreports.com/forum/remark,3176925 okcbackbone : I dont see anywhere on you post where you include a example of packets dropping to other locations at the same time the appearence of dropped packets happens to the router. The router dosent drop the ICMP\low priority packets. ICMP is a echo, and its a glitch in the code where the echo doesn't respond. No response Echo's and dropeed packets are VERY different. Like I said before, I see what DSLR think is packet loss at that address, now ICMP is off, so you will see 100% loss to that router. Now if you are seeing packets not respond to say the 2nd or 3rd hop beyond that router, fine, there is loss. I havent see it reflected in you DSL Reports Tests. As for the gateway latency, different issue than "that router dropping packets." My guess is if you are dropping packets\or you are getting high latency to your gateway, sure, you will probably drop packets beyond that point. As of this evening, there have been some modification that should help out the "high-latency to gateway" issues.

[text was edited by author 2002-04-30 20:39:40]
]]> http://www.dslreports.com/forum/remark,3176925 Tue, 30 Apr 2002 20:37:05 EDT http://www.dslreports.com/forum/remark,3176774 gimmic : then why does all traffic time out at the same time the ICMP times out? Also, that would fail to explain the spikes in the gateway latency before/after the timeout.

There was no information about that available to the techs I talked to on the phone and they had mentioned the fact that there were already a few reports of packetloss with that headend. IF what you're saying is indeed the issue, what would the problem with reporting it be?

I know that the router has issues OTHER than ICMP dropping for a few reasons:

Even with a lower priority, why would the router EVER drop packets? Theres no reason it should even be performing at near or over 70% capability.

Recently as the problem has increased, any sort of streaming data(this includes most noticeably Terminal Services and altough looked down upon, games) time out at the SAME time the ICMP times out. If the router is indeed only dropping ICMP packets due to a low priority, why does EVERYTHING time out on ALL devices sending data to that node?(i've had multiple connections(on multiple CMs) timeout at the same time.

The tech on the phone pinged the router as well, and it drops at the same time. The raise in (rather slow for a gateway) latency was noted as well.
[text was edited by author 2002-04-30 20:25:53]
]]> http://www.dslreports.com/forum/remark,3176774 Tue, 30 Apr 2002 20:18:11 EDT http://www.dslreports.com/forum/remark,3176653 okcbackbone : As posted before, this router is not having problems, but simply dosen't response to ICMP (ping) requests with a high priority. THERE IS NOT PACKET LOSS HERE. Case in point. I've turned off ICMP on these devices, now you will show 100% packet loss, but obviously it's not dropping 100% of the packets, or you wouldnt be working. The vendor is working on fixing the ICMP reporting bug as we speak, I will enable it when they have it fixed.]]> http://www.dslreports.com/forum/remark,3176653 Tue, 30 Apr 2002 20:02:48 EDT http://www.dslreports.com/forum/remark,3176340 gimmic : Just got off the phone with the level 2 techs(again)
They only have three complaints of packetloss on the
A4 Headend. The address for that headend is 68.12.14.6, also known as this problematic router: »/badrouters/68.12.14.6

If you are having a problem with that address, please call the Tech support line and ask for Tier 2 techs, about a router issue. Explain the Packetloss related to that IP address and once enough calls are in to flag that headend they will send techs out to look at it. There's only been three calls(including myself) about this address. call in!
the number to call is:
*the filter catches it unless i type it out, thats silly.
one eight eight eight two three four three nine nine three
press two to go to tier 2]]> http://www.dslreports.com/forum/remark,3176340 Tue, 30 Apr 2002 19:32:14 EDT http://www.dslreports.com/forum/remark,3176165 gimmic : Just got off the phone with the level 2 technicians(again)
They only have three complaints of packet-loss on the
A4 Head-end. The address for that head-end is 68.12.14.6, also known as this problematic router: »/badrouters/68.12.14.6

If you are having a problem with that address, please call the Tech support line and ask for Tier 2 technicians about a router issue. Explain the Packet loss related to that IP address and once enough calls are in to flag that head-end they will send technicians out to look at it. There's only been three calls(including myself) about this address. call in!
The number is: (1) 800 234 3993, push 2.(tier 2)]]> http://www.dslreports.com/forum/remark,3176165 Tue, 30 Apr 2002 19:15:27 EDT http://www.dslreports.com/forum/remark,3176043 catseyenu :

said by Softbear1:

---

Yep all the time heres todays packet loss.»/quality/nil/745785
And the bad part is they have closed the tickets on this now.

---

Softbear,
wondering how you know they've closed the ticket?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3176043 Tue, 30 Apr 2002 19:04:11 EDT http://www.dslreports.com/forum/remark,3175718 gimmic : »/quality/nil/745810]]> http://www.dslreports.com/forum/remark,3175718 Tue, 30 Apr 2002 18:32:03 EDT http://www.dslreports.com/forum/remark,3175480 Softbear1 : Yep all the time heres todays packet loss.»/quality/nil/745785
And the bad part is they have closed the tickets on this now.]]> http://www.dslreports.com/forum/remark,3175480 Tue, 30 Apr 2002 18:08:02 EDT http://www.dslreports.com/forum/remark,3174895 catseyenu : Yep, same problem here:

»/quality/nil/745598

Would this be congestion on an overloaded router?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3174895 Tue, 30 Apr 2002 17:06:39 EDT http://www.dslreports.com/forum/remark,3174520 meester : »/quality/nil/745696
Failed but better than before. If we could get 68.12.14.6 cleaned up would be good. All ways the same one.
»/quality/nil/742369

»/quality/nil/740781

»/quality/nil/739201


»/quality/nil/738540


»/quality/nil/738326

The first one is today back to 2002-04-22 18:51:42
--
Operates With Pride
[text was edited by author 2002-04-30 16:31:34]

[text was edited by author 2002-04-30 18:38:07]]]> http://www.dslreports.com/forum/remark,3174520 Tue, 30 Apr 2002 16:25:16 EDT http://www.dslreports.com/forum/remark,3173709 GeneStarwind : We have another 404 :)]]> http://www.dslreports.com/forum/remark,3173709 Tue, 30 Apr 2002 14:53:14 EDT http://www.dslreports.com/forum/remark,3173651 Zar : »/quality/nil/745614

Looks good!!]]> http://www.dslreports.com/forum/remark,3173651 Tue, 30 Apr 2002 14:45:37 EDT http://www.dslreports.com/forum/remark,3164823 Zar : Getting better. Can play Ghost Recon and Tribes 2 fine now, no spikes so far this week..

2002-04-29 15:54:08 EST: 2934 / 287
Your download speed : 2934207 bps, or 2934 kbps.
A 358.1 KB/sec transfer rate.
Your upload speed : 287624 bps, or 287 kbps.
Seems like broadband .. above the 1mbit barrier!
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3164823 Mon, 29 Apr 2002 16:10:16 EDT http://www.dslreports.com/forum/remark,3163744 Zar : It looks good, but I had to run about 6 of them from the cox site to get this speed, the rest were 2100 with large spikes, this one looked real level

Your download speed : 2729134 bps, or 2729 kbps.
A 333.1 KB/sec transfer rate.
Your upload speed : 285388 bps, or 285 kbps.
Seems like broadband .. above the 1mbit barrier!
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3163744 Mon, 29 Apr 2002 13:46:16 EDT http://www.dslreports.com/forum/remark,3162889 ajac : But and now no packetloss recored in the last 2 hours wow I am getting high speed and stability.]]> http://www.dslreports.com/forum/remark,3162889 Mon, 29 Apr 2002 11:50:27 EDT http://www.dslreports.com/forum/remark,3161783 cinnamon : I'm glad they both work for someone.]]> http://www.dslreports.com/forum/remark,3161783 Mon, 29 Apr 2002 08:47:10 EDT http://www.dslreports.com/forum/remark,3161751 ajac : Wel from both tests I got basically 2600 download and 280 upload. lol]]> http://www.dslreports.com/forum/remark,3161751 Mon, 29 Apr 2002 08:37:05 EDT http://www.dslreports.com/forum/remark,3161712 cinnamon : I guess Tulsa is just too far away to get those wonderful speeds.
My speed is about the best I'll get at 7:15 in the morning. Being too far away for DSL must mean that I'm too far away for a good cable connection too.
Here are results using dslr.coxinet.net .

2002-04-29 08:13:41 EST: 1194 / 260
Your download speed : 1194793 bps, or 1194 kbps.
A 145.8 KB/sec transfer rate.
Your upload speed : 260190 bps, or 260 kbps.
Seems like broadband .. above the 1mbit barrier!

I don't trust the reports from http://speedtest.coxinet.net/SpeedTest.html at all. Both numbers exceed the caps within the modem. Here's a sample result, and yes, my cache was cleared.

Your line speed:

4636.4 kbps

568.2 K bytes/sec

]]> http://www.dslreports.com/forum/remark,3161712 Mon, 29 Apr 2002 08:26:57 EDT http://www.dslreports.com/forum/remark,3160965 Zar : Ran Dallas speakeasy at 1:10am

Your download speed : 2508919 bps, or 2508 kbps.
A 306.2 KB/sec transfer rate.
Your upload speed : 273803 bps, or 273 kbps.
Seems like broadband .. above the 1mbit barrier!

good night all..see you later..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3160965 Mon, 29 Apr 2002 02:13:21 EDT http://www.dslreports.com/forum/remark,3160449 2kmaro : Must have been traveling palsy of the network - my service was out for 12-16 hours beginning roughly midnight Sunday morning. Message said "customers near Moore may experience..." I'm curious as to just what the experience was caused by. No matter, back up now, will call for credit tomorrow.

Edit: Just ran Dallas Speakeasy test, now approaching midnight: 1340/207 - not really great for this time of evening. :(
[text was edited by author 2002-04-29 00:48:30]
]]> http://www.dslreports.com/forum/remark,3160449 Mon, 29 Apr 2002 00:45:25 EDT http://www.dslreports.com/forum/remark,3160201 Micheal64 : I wish I could say the same. Mine's pretty trashed out right now. 700ms - 6000ms to the gateway of 10.0.0.1 or anything beyond it. Maybe they'll replace the router on schedule tonight. One can hope. Because once that's done, the only thing left is the equipment at the node itself. Both amps between myself and the node have been replaced already.]]> http://www.dslreports.com/forum/remark,3160201 Mon, 29 Apr 2002 00:15:16 EDT http://www.dslreports.com/forum/remark,3159898 Zar : Your download speed : 2703320 bps, or 2703 kbps.
A 329.9 KB/sec transfer rate.
Your upload speed : 284454 bps, or 284 kbps.
Seems like broadband .. above the 1mbit barrier!

getting better, the ping spikes have gone for now..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3159898 Sun, 28 Apr 2002 23:39:44 EDT http://www.dslreports.com/forum/remark,3159758 WxULM : 2002-04-28 23:22:38 EST: 3083 / 299
Your download speed : 3083605 bps, or 3083 kbps.
A 376.4 KB/sec transfer rate.
Your upload speed : 299065 bps, or 299 kbps.

That's from dslr.coxinet.net also...

Something must be going right!!!
[text was edited by author 2002-04-28 23:24:43]
]]> http://www.dslreports.com/forum/remark,3159758 Sun, 28 Apr 2002 23:23:51 EDT http://www.dslreports.com/forum/remark,3159583 Micheal64 : 2002-04-28 22:57:52 EST: 227 / 98
Your download speed : 227035 bps, or 227 kbps.
A 27.7 KB/sec transfer rate.
Your upload speed : 98473 bps, or 98 kbps.

Not looking too good here at the moment. That's from dslr.coxinet.net btw.
--
Rich Cook: Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. ]]> http://www.dslreports.com/forum/remark,3159583 Sun, 28 Apr 2002 23:04:03 EDT http://www.dslreports.com/forum/remark,3152116 imtim83 : Zar i had my hops in my line quality tests change so much. For one day number of hops were for the east and west coast. Now today 17 for the east coast and 13 for the worst. Had once like 18 to the east and 15 to the west. Its very strange. Pings seems to be more unstable sense i changed number of hops to more.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3152116 Sun, 28 Apr 2002 01:07:32 EDT http://www.dslreports.com/forum/remark,3151880 Zar : 10.0.06.1 (my first hop) is giving me fits now. Ping spikes in the 500 to 1000 range. It was great when it was bypassed for a few days, then my first hop out was ip68.12.176.1 and it was GREAT!! I must have had the node to myself or something, now its back to bad gaming and pingspikes from hell!!

My speed went down form 2800/280 to 2300/270..I thought they had it fixed, nope..I was just routed around for a few days is all..

Crap, back to DSL for gaming!!
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3151880 Sun, 28 Apr 2002 00:27:19 EDT http://www.dslreports.com/forum/remark,3146129 WxULM : The current issue with Cox in NW Oklahoma City is due to a terminal hardware failure at their access point for us in this part of the city. Their hardware actually died and the redundancy circuitry built into it failed to operate as well, meaning that they we users noticed a lack of Internet access because of the redundancy failing too. Normally when one goes, the other doesn't. Anyway, they had to pull the "guts" and manually replace the hardware.

FYI, I had no Internet on Thursday or Friday (other than intermittently) but so far so good today.

Keep in mind folks, that all things built by man usually fail sometime or another. Thankfully Cox (And all other ISPs) have redundancy circuitry otherwise we would be noticing a lot more when their network hardware fails.]]> http://www.dslreports.com/forum/remark,3146129 Sat, 27 Apr 2002 08:30:55 EDT http://www.dslreports.com/forum/remark,3145742 Zar : My speed was great when my first IP changed from 10.xx to 68.12.176.1. . Now that it is BACK to 10.xx it is slower than it was for the past 3 days, but a bit faster than it was last week..

I wish I could have stayed up there..but the latency is better..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3145742 Sat, 27 Apr 2002 05:12:19 EDT http://www.dslreports.com/forum/remark,3145307 meester : There is a simple way for you to avoid these post don't look.And I am not trying to upset anyone .

»/speedtests/25···inet.net]]> http://www.dslreports.com/forum/remark,3145307 Sat, 27 Apr 2002 02:08:31 EDT http://www.dslreports.com/forum/remark,3144832 jparn1 : Hey guys, this whole string is a joke. What makes u think complaining about Cox at DSL Reports is going to solve anything? Cox is going to do whatever they want and if we dont like it we dont have to subscribe to their service. I am sure they are providing the level of service their lawyers tell them will keep them out of court. Best thing to do is find a different service if u dont like Cox because this has been going on long enough that it should be obvious to everyone that this is the way it is. I am tired of posting reports about latency and packet loss at Cox. If u guys want to complain where u might get help then u should complain to Cox and give up this BS at DSL Reports. AT least complaints to Cox cost them money paying someone to answer the phone. I am not trying to upset anyone but enough is enough. Still Disgusted in OKC!]]> http://www.dslreports.com/forum/remark,3144832 Sat, 27 Apr 2002 00:58:13 EDT http://www.dslreports.com/forum/remark,3143244 imtim83 : Zar i just wish just like a lot of other people want to know when cox will fix these cox.net issues. I mean like someone else said if its going to be 5 years let us know. Then we can make the changes we want. I mean i would hate to cancel cox.net and find out they fixed the issues right after i canceled or something. Zar it seems like the never ending story of problem city. I mean there is always problems like never a day there is not. I am trying to help everyone not just myself. I mean its just not fair all of you get this. But there is one thing i will not do. I will never give up. I mean i think i have the freedom to never give up right? Or no?
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3143244 Fri, 26 Apr 2002 21:50:26 EDT http://www.dslreports.com/forum/remark,3143180 Zar : Now its More, looks like trouble for this week end!!

]]> http://www.dslreports.com/forum/remark,3143180 Fri, 26 Apr 2002 21:42:11 EDT http://www.dslreports.com/forum/remark,3142783 Zar : Was up for 30 min, then down and still down for 2 hours now.

Will stick with DSL for now until my light STAYS ON FOR MORE THAN 10 MIN AT A TIME!!
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3142783 Fri, 26 Apr 2002 20:52:24 EDT http://www.dslreports.com/forum/remark,3142295 catseyenu : Flippen, Feckin...
Have had trouble with mail off and on all day.
Considering stamps. ;)
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3142295 Fri, 26 Apr 2002 19:40:46 EDT http://www.dslreports.com/forum/remark,3142281 meester : I live in the Down Town area so far we are ok a little lag but not down.
--
Operates With Pride]]> http://www.dslreports.com/forum/remark,3142281 Fri, 26 Apr 2002 19:36:49 EDT http://www.dslreports.com/forum/remark,3140640 Zar : So much for speed today. NW OKC is down today, started at 11am (its on the status page)..

2002-04-26 15:25:08 EST: 3031 / 285
Your download speed : 3031227 bps, or 3031 kbps.
A 370 KB/sec transfer rate.
Your upload speed : 285062 bps, or 285 kbps.
Seems like broadband .. above the 1mbit barrier!

Thats what I got before it went down anyway..

Oh well, hope it gets back up soon..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3140640 Fri, 26 Apr 2002 15:50:40 EDT http://www.dslreports.com/forum/remark,3136092 Zar : Your download speed : 2901886 bps, or 2901 kbps.
A 354.2 KB/sec transfer rate.
Your upload speed : 285388 bps, or 285 kbps.
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3136092 Fri, 26 Apr 2002 00:11:02 EDT http://www.dslreports.com/forum/remark,3135812 meester : 2002-04-25 23:32:05 EST: 2621 / 439
Your download speed : 2621245 bps, or 2621 kbps.
A 319.9 KB/sec transfer rate.
Your upload speed : 439560 bps, or 439 kbps.
Seems like broadband .. above the 1mbit barrier!

]]> http://www.dslreports.com/forum/remark,3135812 Thu, 25 Apr 2002 23:39:06 EDT http://www.dslreports.com/forum/remark,3135361 catseyenu :
I'd like to dedicate this next one to the Cox HSI techs that haven't seen their own bed in the last 2 weeks...;)
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3135361 Thu, 25 Apr 2002 22:51:17 EDT http://www.dslreports.com/forum/remark,3133907 Zar : dslr.coxinet.net

2002-04-25 20:14:25 EST: 2931 / 283
Your download speed : 2931248 bps, or 2931 kbps.
A 357.8 KB/sec transfer rate.
Your upload speed : 283486 bps, or 283 kbps.
Seems like broadband .. above the 1mbit barrier!

dfw.speakeasy.net

2002-04-25 20:15:50 EST: 2895 / 272
Your download speed : 2895858 bps, or 2895 kbps.
A 353.4 KB/sec transfer rate.
Your upload speed : 272907 bps, or 272 kbps.
Seems like broadband .. above the 1mbit barrier!
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3133907 Thu, 25 Apr 2002 20:16:15 EDT http://www.dslreports.com/forum/remark,3133355 catseyenu : And some more.

wc 974 / 283

»dslr.coxinet.net/ 2135 / 280

[text was edited by author 2002-04-25 19:13:10]

]]> http://www.dslreports.com/forum/remark,3133355 Thu, 25 Apr 2002 19:04:03 EDT http://www.dslreports.com/forum/remark,3133292 catseyenu : Internet Forcast for OKC

Cloudy with scattered packet loss.
.

]]> http://www.dslreports.com/forum/remark,3133292 Thu, 25 Apr 2002 18:55:38 EDT http://www.dslreports.com/forum/remark,3133093 ajac : »/quality/nil/740985

now high speed but horrible stability...]]> http://www.dslreports.com/forum/remark,3133093 Thu, 25 Apr 2002 18:29:49 EDT http://www.dslreports.com/forum/remark,3131812 catseyenu : Weeell, I ran 2 tests about 15 minutes apart and I get these results:

»/quality/nil/740834

»/quality/nil/740846

I'm confused. Why am I unpingable & 15 minutes later all is well?

(only 28 more posts till the big 400. Can you say PIA?)
--
"Parched, dry and thirsty...
Knee deep in the river of life."
~cat~
[text was edited by author 2002-04-25 15:55:42]]]> http://www.dslreports.com/forum/remark,3131812 Thu, 25 Apr 2002 15:50:57 EDT http://www.dslreports.com/forum/remark,3130994 meester : »/quality/nil/740781
why does this show a different IP at my second hop .All of my line Q test shows 68.12.14.6 with the packet loss and all my tracert shows 68.12.8.1 with the loss both at second hop..

]]> http://www.dslreports.com/forum/remark,3130994 Thu, 25 Apr 2002 14:26:40 EDT http://www.dslreports.com/forum/remark,3130898 meester : My download and upload speed is not bad but I still get packet loss at the same IP. 68.12.14.6

»/quality/nil/740781
--
Operates With Pride]]> http://www.dslreports.com/forum/remark,3130898 Thu, 25 Apr 2002 14:15:33 EDT http://www.dslreports.com/forum/remark,3130830 ajac : I been getting between 2000-3000 downloads and 200-400uploads... something has been fixed BUT a line quality test is showing packet loss now...]]> http://www.dslreports.com/forum/remark,3130830 Thu, 25 Apr 2002 14:07:44 EDT http://www.dslreports.com/forum/remark,3130768 Zar : The speed tests are showing very little sawtooth patterns and my second hop is from a 68 ip and not a 10 ip like before. Whatever they did I like it!!
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3130768 Thu, 25 Apr 2002 13:57:04 EDT http://www.dslreports.com/forum/remark,3130705 Zar : This is the best latency I have seen!!! only 1 or 2 large ping spikes!! Looks like they fixed something in OKC for sure!!
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3130705 Thu, 25 Apr 2002 13:49:08 EDT http://www.dslreports.com/forum/remark,3130589 Zar : Getting great speed tests today and pingplotter is doing good also

2002-04-25 13:26:45 EST: 2866 / 285
Your download speed : 2866829 bps, or 2866 kbps.
A 349.9 KB/sec transfer rate.
Your upload speed : 285388 bps, or 285 kbps.
Seems like broadband .. above the 1mbit barrier!

»/quality/nil/740709
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3130589 Thu, 25 Apr 2002 13:31:52 EDT http://www.dslreports.com/forum/remark,3124855 Zar : Your connection is not losing packets. 68.12.8.133 has a firmware problem, it shows as that pattern on that plot, but the down streams are fine.

You do have a few latency spikes tho.
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3124855 Wed, 24 Apr 2002 20:22:37 EDT http://www.dslreports.com/forum/remark,3124623 cwren : I have to say, I've never been this unhappy with a service.

]]> http://www.dslreports.com/forum/remark,3124623 Wed, 24 Apr 2002 19:55:23 EDT http://www.dslreports.com/forum/remark,3121205 catseyenu : I like to run it for extended periods of time to see where the congestion is. An occasional lag is to be expected (traffic). It's when one of those bad boys stay that way for extended periods of time that I start (no offence) to squeal. ;)
Thats when I notice "sever unreachable" or load lag.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3121205 Wed, 24 Apr 2002 12:36:46 EDT http://www.dslreports.com/forum/remark,3121138 powerhog : I think this trace is configured just like yours. One thing to note- ALL of the "errors" were logged on trace 97 of 100. Until then, and for the last two traces, it registered 0 errors. In addition, the high times on the last three hops were recorded on that same test #97. So, for 99 out of 100 tests, everything was absolutely beautiful except for that 1 long response time on Cox's network (hop 5).
--
The United States Constitution (c) 1791. All Rights Reserved
[text was edited by author 2002-04-24 12:28:55]

]]> http://www.dslreports.com/forum/remark,3121138 Wed, 24 Apr 2002 12:27:35 EDT http://www.dslreports.com/forum/remark,3121061 powerhog : Sorry about that. I just downloaded and starting using this app for these posts, so if something else needs changed, let me know.

BTW, I'm waiting 15 seconds between tests and using at least 6 tests.
--
The United States Constitution (c) 1791. All Rights Reserved

]]> http://www.dslreports.com/forum/remark,3121061 Wed, 24 Apr 2002 12:18:03 EDT http://www.dslreports.com/forum/remark,3121003 catseyenu : latency 161ms

»/quality/nil/739728

(EC)
11 mtc3bbrc01-pos0102.rd.ok.cox.net 0% 60 60 159.83 186.84 211.35
12 mtc3dsrc01-pos0901.rd.ok.cox.net 0% 60 60 142.89 168.45 197.69
13 68.12.14.6 7% 56 60 166.35 187.56 212.53
14 neh1cmtu01-atm01000101.ok.ok.cox.net 2% 59 60 168.56 191.29 249.83
15 ip68-12-xxx-xx.ok.ok.cox.net 2% 59 60 157.50 191.76 243.50
Fail:(

9 mtc3bbrc01-pos0102.rd.ok.cox.net 0% 60 60 81.83 87.73 275.58
10 mtc3dsrc01-pos0901.rd.ok.cox.net 0% 60 60 81.86 83.11 119.66
11 68.12.14.6 10% 54 60 81.91 82.22 83.46
12 neh1cmtu01-atm01000101.ok.ok.cox.net 0% 60 60 72.38 83.39 139.40
13 ip68-12-xxx-xx.ok.ok.cox.net 2% 59 60 78.83 90.20 156.23
Fail:(

--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3121003 Wed, 24 Apr 2002 12:09:45 EDT http://www.dslreports.com/forum/remark,3120889 catseyenu :
Would like to see your max. and min. hops on that. Also I have mine configured to show warning(yellow) at 100ms, and bad (red) at 200ms. I'm thinking that anything over 100ms on the Cox backbone is indicative of a problem.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3120889 Wed, 24 Apr 2002 11:55:48 EDT http://www.dslreports.com/forum/remark,3120801 powerhog : Looks like a little congestion around NY now, but still (almost always) excellent results.
--
The United States Constitution (c) 1791. All Rights Reserved

]]> http://www.dslreports.com/forum/remark,3120801 Wed, 24 Apr 2002 11:41:31 EDT http://www.dslreports.com/forum/remark,3120737 catseyenu :

said by powerhog:

---

For comparison, here's the ping plotter results for my GOOD connection:

---

DUDE! YOU'VE GOT COX! ;)

All...(ahem), kidding aside. How long did that last?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3120737 Wed, 24 Apr 2002 11:33:05 EDT http://www.dslreports.com/forum/remark,3120330 powerhog : For comparison, here's the ping plotter results for my GOOD connection:
--
The United States Constitution (c) 1791. All Rights Reserved

]]> http://www.dslreports.com/forum/remark,3120330 Wed, 24 Apr 2002 10:34:04 EDT http://www.dslreports.com/forum/remark,3120266 ajac : well my only real probelm now is packetloss to my first hop hopefully that is fixed soon]]> http://www.dslreports.com/forum/remark,3120266 Wed, 24 Apr 2002 10:24:37 EDT http://www.dslreports.com/forum/remark,3116083 meester : I'm with you it could be a node thing. second hop out......

»/quality/nil/739201
»/quality/nil/738540
»/quality/nil/737969


--
Operates With Pride
[text was edited by author 2002-04-23 21:09:11]

[text was edited by author 2002-04-23 21:11:44]

[text was edited by author 2002-04-23 21:13:40]]]> http://www.dslreports.com/forum/remark,3116083 Tue, 23 Apr 2002 20:57:55 EDT http://www.dslreports.com/forum/remark,3114987 imtim83 : catsigh do you ever wonder where to draw the line with cox?
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3114987 Tue, 23 Apr 2002 18:54:49 EDT http://www.dslreports.com/forum/remark,3114390 catseyenu :
Was wondering why it always seems to be the same IP that is struggling (68.12.8.65). Is this something where they have to many people on the node?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3114390 Tue, 23 Apr 2002 17:49:34 EDT http://www.dslreports.com/forum/remark,3111584 okcbackbone : Hello all.. Sorry Ive been outta communications for a while, havent had alot of sleep lately. STATUS UPDATE : Norman's problem has been identified and resolved. As for the future upgrades, we are moving forward. Also, the DSLR Speedtest page in OKC is up, and is located at »dslr.coxinet.net. Kinda basic, but functional none the less. I am glad to report that other than the misc IP issues we had with Norman's routing, the new devices are working great. Have spot tested several modems and as of this morning, throughput test are good (and stable too!)Improved performance from the RF layer, faster routing, etc.. I will be in and out of consciousness for the next two weeks during the migration. Thanks for your help and paitence.]]> http://www.dslreports.com/forum/remark,3111584 Tue, 23 Apr 2002 11:45:42 EDT http://www.dslreports.com/forum/remark,3107640 powerhog : Just thought I'd point out that this thread is now 42 days old. And, despite the interest (albeit temporary) of a few fine Cox techs, there still hasn't been a resolution to many of the problems that people here have posted about. Sadly, it seems to me that instead of fixing issues with routers, Cox has decided to "hide" them from us so that we can no longer see the packet loss and help them correct their problems. Now, to complicate matters further, they are bringing even more people onto their network. Not a wise move at all- and the poor people in Norman are seeing just how bad of a decision Cox has made.

Although my connection has always been pretty good, I've watched this thread to see how Cox handles known & very well documented issues. So far, I'm really not impressed. I only hope that I never need any of their "caring" or "expertise".
--
The United States Constitution (c) 1791. All Rights Reserved]]> http://www.dslreports.com/forum/remark,3107640 Mon, 22 Apr 2002 22:02:50 EDT http://www.dslreports.com/forum/remark,3105921 catseyenu :
Well, they said I needed to call when the problem was occurring.
Got "Bosch" on the phone and he was very courteous and helpful.(I've talked to him before.)
Had me run some traceroutes and send him the results. He took these and the PingPlotter screenshot to his supervisor and they said there was a problem!

YES! It's not a pink elephant! Not a figment of my imagination.
They are interested in documenting the latency for trouble shooting.
Do I expect it to all go away?
No, not till they get a chance to breathe after all the conversion is done. Then it will be appropriate to tweak things back the way we like it. (From what I understand Norman is just now getting their legs back under them.)
But at least they are admitting there are some issues and that they are gathering information to resolve said issues in the future. Heh, that's all I need to know.
--
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3105921 Mon, 22 Apr 2002 19:25:33 EDT http://www.dslreports.com/forum/remark,3100128 catseyenu : Hi Bill,
Thanks for your reply.
He said that PingPlotter was probably flooding the routers was why I was getting those results.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3100128 Mon, 22 Apr 2002 01:14:40 EDT http://www.dslreports.com/forum/remark,3100102 catseyenu :

said by powerhog:

---

said by catsigh:

---

The only lost packets I found were in traceroutes to servers outside our system

---

Well, there ya go! Just don't try to connect to any server outside the Cox network and all your troubles will be gone. :(

---

:(
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3100102 Mon, 22 Apr 2002 01:08:47 EDT http://www.dslreports.com/forum/remark,3099582 powerhog :

said by catsigh:

---

The only lost packets I found were in traceroutes to servers outside our system

---

Well, there ya go! Just don't try to connect to any server outside the Cox network and all your troubles will be gone. :(
--
The United States Constitution (c) 1791. All Rights Reserved]]> http://www.dslreports.com/forum/remark,3099582 Sun, 21 Apr 2002 23:48:08 EDT http://www.dslreports.com/forum/remark,3098609 BillRoland :

said by catsigh:

---

What is it that I'm missing

---

He was probably pinging your IP and not 68.12.14.6, which is where the packet loss was originating on your test. For all I know, he may have had a different route to your IP, which in that case he wouldn't have seen 68.12.14.6. However, I'm just speculating...

--
"Do your duty in all things. You cannot do more. You should never wish to do less." Robert E. Lee]]> http://www.dslreports.com/forum/remark,3098609 Sun, 21 Apr 2002 22:07:57 EDT http://www.dslreports.com/forum/remark,3097382 catseyenu : Yes there is a record, but it's hidden if you know what I mean.

First rule of...
[text was edited by author 2002-04-22 01:10:34]
]]> http://www.dslreports.com/forum/remark,3097382 Sun, 21 Apr 2002 20:20:01 EDT http://www.dslreports.com/forum/remark,3097204 needforspeed59 : Is there a record for the number of posts in a thread? This one has a lot...
--
I survived for days in the desert on nothing but food and water.]]> http://www.dslreports.com/forum/remark,3097204 Sun, 21 Apr 2002 20:02:17 EDT http://www.dslreports.com/forum/remark,3096621 anon : Catsigh

Thanks for posting the system status page on Norman. I'm one of those "known" people down here and I can't get into the system status page - or CNN - or the Weather Channel - or Art Bell - or Drudge Report - or Rush Limbaugh etc. etc. etc. Its obviously a left wing plot, aided by the black helicopters and the little grey men. Funny though - I can still get spam and those BSR 10-X popups. This can't be rocket science. Everything worked great until last Tuesday.

Thanks again - and please throw another status page up occasionally as you think of it.]]> http://www.dslreports.com/forum/remark,3096621 Sun, 21 Apr 2002 18:51:44 EDT http://www.dslreports.com/forum/remark,3094726 catseyenu : Cox Report
Had a level 3 in today, this is his report:
"Eric Rosenquist
tech # 20746
04/21/02
I found no visible problem
No lost packets. Few intermittant high ping times when 100 pings of 1024k sized packets were sent. The only lost packets I found were in traceroutes to servers outside our system."

Shows 10% loss and failing from the east & west coasts:
»/quality/nil/737715

What is it that I'm missing?
--
"Parched, dry and thirsty...
Knee deep in the river of life."
~cat~
[text was edited by author 2002-04-21 14:36:59]

[text was edited by author 2002-04-21 14:37:24]

]]> http://www.dslreports.com/forum/remark,3094726 Sun, 21 Apr 2002 14:34:53 EDT http://www.dslreports.com/forum/remark,3094222 catseyenu :
Looks like Norman has some known issues.
That is a good thing. Known being the operative phrase.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3094222 Sun, 21 Apr 2002 13:27:30 EDT http://www.dslreports.com/forum/remark,3091991 ajac : and here is norman at 1:49am

]]> http://www.dslreports.com/forum/remark,3091991 Sun, 21 Apr 2002 02:50:18 EDT http://www.dslreports.com/forum/remark,3091973 ajac : »www.anthonywebserver.dns2go.com/···xnet.jpg

thats norman as of 1:43 am saturday night 04/21/2002]]> http://www.dslreports.com/forum/remark,3091973 Sun, 21 Apr 2002 02:47:01 EDT http://www.dslreports.com/forum/remark,3091494 catseyenu : Nope, not angry at all. Kind of feel sorry for the guy in the truck that has to deal with what he has no control over.
That's not cool for management to put them in that position.
Keep good records (save your screen shots) so that when they show up and tell you nothings wrong you can pull those out and ask, "What about this". Then at least they will escalate your ticket and you may evetually get to someone who can help.
Be nice to these people!
They want it to get fixed too! From what I understand they (the Cox reps) aren't getting much sleep this week or next.
They are human and seem to be working on things as fast as possible.
:)
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3091494 Sun, 21 Apr 2002 01:01:14 EDT http://www.dslreports.com/forum/remark,3090389 imtim83 : catsigh thats terrible that they did that too you. I am sure you as angry as I am because i had that happen so many times. Thats what i hate and always find having a truck come out useless. Plus cox wants to charge me if they come out and there is no problems. catsigh how do you like that ? Cox trying to charge me they said maybe if i do not have a problem. Thats crazy thats all i have to say. Its not my hardware that is the problem its cox hardware and routers. And their peering partners. catsigh i have dsl here but not sure if i should go with it. I mean i want cox to get better for everyone but so far its not look good for any of us. catsigh think starting a petition for everywhere would help and then like send it to cox? Could we start a petition somehow online? Maybe.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3090389 Sat, 20 Apr 2002 22:49:36 EDT http://www.dslreports.com/forum/remark,3090318 jparn1 : HEY CATSIGH, SAME OLD SH*T FROM COX. Where are the the "so-called" techs? They dont seem to answer posts or make any comments about how everything will be fixed soon anymore....When u have the only service in town providing cable internet access u can do as u please. How come when the REAL techs come to your house they say everything is OK? Because that is what they tell them to say. About the only thing they can do is restore service when it is completely gone. Otherwise, it is business as usual. If the techs can fix our problems we wouldnt have to come here to post our complaints. I also did not come to DSLReports to get tech support for Cox service. Just dont make sense to me. Cox is not DSL Reports problem. I came here to express my concerns with the rest of u that are on this sinking ship. It is a shame that Cox is not listening. Wish we had another cable company in OKC to give Cox some Much Needed Competition. Gaming online is such a joke, I have started playing single-player mode. Still Disgusted in OKC! ]]> http://www.dslreports.com/forum/remark,3090318 Sat, 20 Apr 2002 22:41:23 EDT http://www.dslreports.com/forum/remark,3089610 catseyenu : Cox came to My House Today
and all I got was grass tracked on the carpet. :(

Was told that the techs are taught in HSI class that if we are hitting 1000kbps we are in good shape!
So far as that packet loss, well...what packet loss?
If they ping my default gateway with no loss then there isn't any. Say What!
Was also told that the speeds were throttled until RR is converted. Poor RR customers, they know not what awaits.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3089610 Sat, 20 Apr 2002 21:09:41 EDT http://www.dslreports.com/forum/remark,3083884 imtim83 : catsigh plus what else is bad is your east coast hops went up by 2. It was 18 now its 20. Thats not good i do not think. Cox needs to shorter the hops and make the pings a lot more stable thats all i have to say. I am having problems too still. I have been waiting for them to be fixed but still nothing. See its like playing the waiting game. And we all know it could be 1 year before they even think about fixing it sense they will not upgrade the hardware and stuff if they do not think they need too.
Could be 2 years who knows. I have to find a isp like WOW, OOL, or something to replace cox as quick as possible. Come on new high speed internet isps come to Louisiana. Or maybe i could start my own isp somehow,someway if i get mad enough. I will just turn my angry into a postive thing by building my own small little high speed internet hehe. But thats if thats possible for me to do. I know it is but the expersives is the thing.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3083884 Sat, 20 Apr 2002 00:52:54 EDT http://www.dslreports.com/forum/remark,3082105 catseyenu : »/quality/nil/735986

Frickin Fraken Peanutbutter!

]]> http://www.dslreports.com/forum/remark,3082105 Fri, 19 Apr 2002 21:38:03 EDT http://www.dslreports.com/forum/remark,3075817 catseyenu : »/quality/nil/735522
This is a wreck!

(wc) 628/131 kbps
(ec) 805/131 kbps

Cox...9046.6 kbps Awe..who you gonna believe?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3075817 Fri, 19 Apr 2002 04:40:33 EDT http://www.dslreports.com/forum/remark,3074629 anon : Greetings Ladies and Gentleman !!! ...

For tonight's entertainment here in Oklahoma City (seeing as how nobody appears to be able to do much with their Cox account) see if you can you use your keen powers of observation to spot the individual playing a game of TFC using said Cox account. Take your time..this is is a tricky one !!

»members.cox.net/suleviae11/2fort.jpg ]]> http://www.dslreports.com/forum/remark,3074629 Thu, 18 Apr 2002 23:40:58 EDT http://www.dslreports.com/forum/remark,3074001 catseyenu : Gues this says it all.
Only they should have said all of Oklahoma.
[text was edited by author 2002-04-18 22:43:37]

]]> http://www.dslreports.com/forum/remark,3074001 Thu, 18 Apr 2002 22:42:16 EDT http://www.dslreports.com/forum/remark,3073856 catseyenu : Watching it come and go.
Have a good friend on the South side of town thats been down for a couple of days. Several truck rolls and he's still sucking wind.
.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3073856 Thu, 18 Apr 2002 22:27:55 EDT http://www.dslreports.com/forum/remark,3066290 jparn1 : Well guys, I think that after a month of testing and posting the crappy results, it is safe to say Cox is ripping us off bad. If I ever see the promised improvement I will post the proof. We have already posted plenty of proof that Cox is not holding up their end. Lagging BAD tonight! Later, Guys. Disgusted in OKC!
[text was edited by author 2002-04-18 00:04:07]
]]> http://www.dslreports.com/forum/remark,3066290 Wed, 17 Apr 2002 23:51:37 EDT http://www.dslreports.com/forum/remark,3063233 catseyenu : And now...the 5:30 report

»/quality/nil/734154

wc 1508 / 281

la 1216 / 255
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3063233 Wed, 17 Apr 2002 18:52:31 EDT http://www.dslreports.com/forum/remark,3061711 catseyenu : »/quality/nil/734010
Shows 5% loss on the second hop.

wc 1098 / 288

la 1156 / 275

»atl.speakeasy.net/ 2079 / 289

»dfw.speakeasy.net/ 2349 / 273

»den.speakeasy.net/ 1191 / 265

Cox 8680.9 kbps & 2057.5 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

PingPlotterD···4173.jpg

]]> http://www.dslreports.com/forum/remark,3061711 Wed, 17 Apr 2002 15:58:47 EDT http://www.dslreports.com/forum/remark,3058323 catseyenu : »/quality/nil/733720

(ec) 1213/260 kbps

(wc) 1870/279 kbps

]]> http://www.dslreports.com/forum/remark,3058323 Wed, 17 Apr 2002 08:15:06 EDT http://www.dslreports.com/forum/remark,3057944 Zar : Still variable at peak times, but better than before and not much packet loss. I can play Tribes2 fine now, only get 1 or 2 ping spikes ingame, and that was that way with @home.
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3057944 Wed, 17 Apr 2002 05:41:36 EDT http://www.dslreports.com/forum/remark,3057859 catseyenu :
Heh, got 2 404's trying to post this. LOL Must be that Mexican music.

»/quality/nil/733627

Cox
8160 kbps
1734 kbps
1819 kbps
6677.6 kbps

(ec) 1471/275 kbps

(wc) 1832/281 kbps

»atl.speakeasy.net/...2642 / 275

»dfw.speakeasy.net/...1828 / 274

»den.speakeasy.net/...1518 / 275
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3057859 Wed, 17 Apr 2002 04:37:02 EDT http://www.dslreports.com/forum/remark,3055690 catseyenu :
jparn,
I'm still with you, and my guess is that okcbackbone is also.
As you can see I'm getting some diverse results on my line tests. I'm able to connect 99% of the time with few 404's.
Is this up to what I expect...No. But okcbackbone has said that things will be getting better pretty soon.
I, like you and many others are watching and waiting.

»/quality/nil/733136

»/quality/nil/732630

(wc) 2020/204 kbps

(la) 1182/266 kbps

Cox 8000 kbps
2166.8 kbps
6677.6 kbps
2529.4 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3055690 Tue, 16 Apr 2002 22:40:18 EDT http://www.dslreports.com/forum/remark,3054767 jparn1 : »/quality/nil/733214
2002-04-16 19:02:28 Speed test (la) 1441/269 kbps
2002-04-16 19:01:33 Speed test (wc) 2166/276 kbps
After all this time I still don't see much improvement.
Still taking a beating on the ip's that start with 68. Are we giving up on this topic? Still Waiting and Watching in OKC.]]> http://www.dslreports.com/forum/remark,3054767 Tue, 16 Apr 2002 21:19:17 EDT http://www.dslreports.com/forum/remark,3050546 jparn1 : Todays tests.
2002-04-16 12:31:10 Speed test (ec) 1108/269 kbps
2002-04-16 12:30:17 Speed test (la) 1296/270 kbps
2002-04-16 12:29:26 Speed test (wc) 2254/276 kbps
»/quality/nil/732906
Same old stuff in OKC.]]> http://www.dslreports.com/forum/remark,3050546 Tue, 16 Apr 2002 12:45:45 EDT http://www.dslreports.com/forum/remark,3044321 jparn1 : Last test of the day. Still taking a beating on 68.12.14.6
Good speed but I still don't like the loss.
2002-04-15 17:59:12 Speed test (la) 1259/272 kbps
2002-04-15 17:58:10 Speed test (la) 1202/268 kbps
2002-04-15 17:57:07 Speed test (wc) 2465/280 kbps
»/quality/nil/732187 Beats me?]]> http://www.dslreports.com/forum/remark,3044321 Mon, 15 Apr 2002 18:17:12 EDT http://www.dslreports.com/forum/remark,3043123 jparn1 : More of the same, decent speed but still loss on the ips starting with 68. I will try it again this evening.
2002-04-15 15:42:58 Speed test (la) 2337/269 kbps
2002-04-15 15:42:06 Speed test (wc) 2220/276 kbps
»/quality/nil/732077]]> http://www.dslreports.com/forum/remark,3043123 Mon, 15 Apr 2002 15:53:09 EDT http://www.dslreports.com/forum/remark,3042907 Micheal64 : I'd like to go on record by extending a thank you to Okcbackbone for his help so far in dealing with the issues that we're having. I may just stick it out and stay away from DSL after all. ]]> http://www.dslreports.com/forum/remark,3042907 Mon, 15 Apr 2002 15:22:21 EDT http://www.dslreports.com/forum/remark,3041301 jparn1 : 2002-04-15 11:07:36 Speed test (ec) 1252/267 kbps
2002-04-15 11:06:42 Speed test (la) 2253/268 kbps
2002-04-15 11:05:57 Speed test (wc) 2374/274 kbps
»/quality/nil/731894
This line test looks better, but still some loss on 68.12.14.6 Watching and Waiting in OKC.]]> http://www.dslreports.com/forum/remark,3041301 Mon, 15 Apr 2002 11:12:56 EDT http://www.dslreports.com/forum/remark,3040271 Zar : Getting better..

»/quality/nil/731771

]]> http://www.dslreports.com/forum/remark,3040271 Mon, 15 Apr 2002 07:23:34 EDT http://www.dslreports.com/forum/remark,3039996 catseyenu : okcbb,
Last stats I'll be able to post for a few days.
Looking better!

»/quality/nil/731697

(ec) 2227/275 kbps
(la) 1588/259 kbps
(wc) 1984/290 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3039996 Mon, 15 Apr 2002 04:11:41 EDT http://www.dslreports.com/forum/remark,3039878 Micheal64 : Well, it worked before I got cable. I switched because my dsl with 8 ip's was going to start costing me over 100.00 a month because of the policy changes at the ISP I was using. I don't really want to have to go back, but I can't afford to spend the money for HSI when I'm getting about double what I get with my analog modem. I can just as easily go back to dsl and get a better service at this point.]]> http://www.dslreports.com/forum/remark,3039878 Mon, 15 Apr 2002 03:10:33 EDT http://www.dslreports.com/forum/remark,3035949 imtim83 : Micheal hope the dsl works out real well for you!]]> http://www.dslreports.com/forum/remark,3035949 Sun, 14 Apr 2002 17:48:58 EDT http://www.dslreports.com/forum/remark,3035042 Micheal64 : You know, I'd actually consider it an improvement if all I had was packet loss. I have no loss at all. Zero, zilch, until I attempt to send anything. Then tcp packets get sent to the moon and back before I get to my gateway. 1000 - 6000ms the last 2 days when I attempt to do anything online. I can sit idle and still see 100 - 500ms to the news server, dns servers and gateway. Tells me that there's a problem at the gateway. Tier 2 say's it's a signal issue. On site techs say it's all good. Well, sorry folks, but it isn't good. Not when I can't even run a simple telnet to a remote server without watching my latency go through the roof. Yea, I'd settle for 10 - 15% packet loss if I had good data returns on the ones that did get through rather than everything getting through and taking 5 seconds to get a packet out to anywhere. My dsl modem has been broken out of the closet, dusted off and reconfigured. I think I'll be starting the process of getting it back online tomorrow. I can't reliably do anything on the web as long as my modem is having problems just maintaining link to it's peer.

Event text.27109 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27110 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27111 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27112 = 7 H501.15 HFC:FEC LOCK recovery OK
Event text.27113 = 7 H501.12 HFC: FEC LOCK recovery OK
Event text.27114 = 3 H501.4 HFC: LOST TRC SYNC- trying to recover
Event text.27115 = 7 H501.15 HFC:FEC LOCK recovery OK
Event text.27116 = 7 H501.12 HFC: FEC LOCK recovery OK
Event text.27117 = 7 H501.6 HFC: TRC SYNC Recovery OK
Event text.27118 = 7 H501.12 HFC: FEC LOCK recovery OK
Event text.27119 = 3 H501.4 HFC: LOST TRC SYNC- trying to recover
Event text.27120 = 7 H501.6 HFC: TRC SYNC Recovery OK
Event text.27121 = 7 I511.1 Resetting due to SNMP docsDevResetNow

Event time.27109 = 2002-04-05,13:55:16.00
Event time.27110 = 2002-04-05,13:55:20.00
Event time.27111 = 2002-04-05,13:55:23.00
Event time.27112 = 2002-04-05,13:55:25.00
Event time.27113 = 2002-04-05,13:55:25.00
Event time.27114 = 2002-04-05,13:55:25.00
Event time.27115 = 2002-04-05,13:55:28.00
Event time.27116 = 2002-04-05,13:55:28.00
Event time.27117 = 2002-04-05,13:55:30.00
Event time.27118 = 2002-04-05,13:55:30.00
Event time.27119 = 2002-04-05,13:55:30.00
Event time.27120 = 2002-04-05,13:55:31.00
Event time.27121 = 2002-04-07,07:44:34.00
[text was edited by author 2002-04-15 01:03:10]
]]> http://www.dslreports.com/forum/remark,3035042 Sun, 14 Apr 2002 15:27:54 EDT http://www.dslreports.com/forum/remark,3030696 catseyenu :
»/quality/nil/730502

Cox 6903.6 kbps

la) 1387/262 kbps

(wc) 578/279 kbps

On the last shot I took of PingPlotter my first hop varies between 1555 at max and 90 average, the second hop is just as bad. Packet loss varies with the time of day and the music on the radio.
On the other hand my Cox bill came in today with a $51.77 credit toward the total. I'd say we're even for last month.

Crossing my fingers, holding my breathe and looking for some chicken bones in OKC.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3030696 Sat, 13 Apr 2002 23:19:59 EDT http://www.dslreports.com/forum/remark,3029614 jparn1 : Hey SD, this doesnt look much better.
»/quality/nil/730385
These speeds dont look great either.
2002-04-13 20:44:42 Speed test (wc) 1753/276 kbps
2002-04-13 20:43:56 Speed test (wc) 1972/276 kbps
2002-04-13 20:35:30 Speed test (wc) 2320/274 kbps
2002-04-13 20:34:38 Speed test (la) 1405/279 kbps
Still loss on the ip's that start with 68 and they r pretty close to home. This does not really show much in the way of improvement to me, but I am just posting the results that I get. I will leave the interpretation up to someone else. I can see loss pretty clearly and if I am supposed to get near 3000/300 speeds, I dont see those numbers. I am not the expert though, just the customer that is being shortchanged. Someday maybe....Still Waiting and Watching in OKC. By the way, I made a mistake when I credited this string to Catsigh. Thx, Michael, for starting this great string of comments.
[text was edited by author 2002-04-13 21:23:19]]]> http://www.dslreports.com/forum/remark,3029614 Sat, 13 Apr 2002 20:58:13 EDT http://www.dslreports.com/forum/remark,3029501 Skipdawg : Ouch jparn1 that was a bad LQ test. 40% Yuk!!!! :[

I hope by at least Summer most of these types of issues are worked out for you all. Fingers are crossed for all of you. ;)
--
Proud United States Navy Veteran.]]> http://www.dslreports.com/forum/remark,3029501 Sat, 13 Apr 2002 20:44:30 EDT http://www.dslreports.com/forum/remark,3028992 okcbackbone : the routing issues from this morning are fixed. Sorry for the inconvenience.]]> http://www.dslreports.com/forum/remark,3028992 Sat, 13 Apr 2002 19:33:27 EDT http://www.dslreports.com/forum/remark,3027328 jparn1 : »/quality/nil/730008

2002-04-13 12:45:58 Speed test (ec) 1585/119 kbps
2002-04-13 12:44:40 Speed test (la) 1105/145 kbps
2002-04-13 12:43:24 Speed test (wc) 1938/280 kbps
Here is this mornings offering. Still problems with the ip's that start with 68. Serious Loss in OKC.]]> http://www.dslreports.com/forum/remark,3027328 Sat, 13 Apr 2002 14:55:18 EDT http://www.dslreports.com/forum/remark,3026327 okcbackbone : As you may be able to tell, we are experiencing some routing issues. I am working on it, I will let you know when I find something.]]> http://www.dslreports.com/forum/remark,3026327 Sat, 13 Apr 2002 12:20:26 EDT http://www.dslreports.com/forum/remark,3025587 okcbackbone : Soon, dont want to give a firm date, within this next week. setting up its own server this weekend, and we have conversion starting next week. Please check the Cox status page for OKC to see when\if outages are scheduled for you area. ]]> http://www.dslreports.com/forum/remark,3025587 Sat, 13 Apr 2002 10:06:35 EDT http://www.dslreports.com/forum/remark,3022722 Zar : When is the BBR speed test going to be on »speedtest.coxinet.net/SpeedTest.html ??
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3022722 Fri, 12 Apr 2002 22:13:50 EDT http://www.dslreports.com/forum/remark,3022652 Zar : Downloading a large ISO file with Getright with 4 segments going.

It looks like I got a good connection for this even tho the speed tests showed nothing better than 2000 for the past few days due to the latency and sawtoothing on the network...
--
Don't knock on deaths door, ring the bell and run, he hates that.
[text was edited by author 2002-04-12 22:06:08]

]]> http://www.dslreports.com/forum/remark,3022652 Fri, 12 Apr 2002 22:05:12 EDT http://www.dslreports.com/forum/remark,3020991 catseyenu : »/quality/nil/729284

7698.1 kbps
(wc) 620/270 kbps
(ec) 2035/287 kbps

# 300!!
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3020991 Fri, 12 Apr 2002 18:43:32 EDT http://www.dslreports.com/forum/remark,3020160 imtim83 : Zar yep i wish my cox.net connection and everyone elses cox.net connection to stop the sawtooth wave on netstat. I want a stable connection! Even if its at only 3000Kbps. I could care less if i got over 3000Kbps because i just want a stable 3000Kbps connection. Without the sawtooth wave in netstate like Zar said. I guess if i have to give up bandwidth to get a stable connection so be it. But i just hope its not too much bandwidth to give up if they have to do that which i prefer not to happen. I feel like i am stuck with cox.net and the problems which i wish so badly i could get myself out of but it is not that easy. I would do anything to beable to fix these cox.net problems myself. I would stay up for 2 days straight. But i know i can not fix the problems myself. Too bad.


--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3020160 Fri, 12 Apr 2002 16:49:31 EDT http://www.dslreports.com/forum/remark,3018212 Micheal64 :

said by okcbackbone:

---

Working on some info on that node now. As for the DHCP requests for 10.0.0.1, that is the cable interface on the router. You are seeing DHCP Offer messages from this address. As for the 172 tftp server, thats cool too, our DHCP\LDAP cluster in on that network. The 10 net is only used for setup of the router from the CMTS to the CM. I dont know how valid the MRTG info is. We had some code upgrades week before last, and change the SNMP community strings. Public and Private should no longer respond. No the odd thing is that normally when MRTG gets no data, you will get a 0 value, or a high flat line.

---

I agree about the mrtg, but the modem is still providing data. I just checked it. I'm just not used to seeing the dhcp/boot traffic from a 10.x address block actually getting into my interface on the 68.x block. But then again, I don't think that I was even looking for it until I started monitoring my inbound/outbound udp traffic.

Tier 2 seems to think that my upstream is too high at 49db when all 6 truck rools (3 hsd, 2 cable maint, and 1 field lead sent by Kirk) show that the signals are within limits and clean to the MTC. I don't know what is good or bad but I'm getting two different answers on this depending on which location (Okc or Atlanta) that I'm talking to about it.

The face plate on the tap (26 value) was changed out as they suspected a possible bad port. Last roll checked the splitter inline and drop line. It's all good. My problems are farther upstream and tier 2 pretty much told me that as long as I can get on the internet with no packet loss and check mail and surf, that it has to be a signal problem.

At one time, I was informed that my gateway was at 90% cpu utilization and 100% memory usage. I've no way of knowing if that's correct or not. Most routers that I've ever worked with at that high of load start to throttle connections to prevent a downed interface. But that may be different on the equipment that is in use here. I just don't know.

I've already been told by Kirk himself that Okc Central was scheduled to be replaced but there's no date on it's replacement.

----------------

Here's some data from the modem that I just took. If you don't need any of this, let me know and I'll not post it anymore. I'm concerned with all of the lock failures and other critical events. They're all over the place from 04-05 up to 04-09 so far in this dump.

------------

General Instrument SB3100 Cable Modem: Hardware version: 2; OS: VxWorks 5.3.1; Software version: 3.2.6p

System Object ID = 1.3.6.1.4.1.1166.1.21.2.3.2.6
System up time = 2 days 13h 07m 57.84s
System Contact = sysContact
System Name = SB3100
System Location = sysLocation
System services = 79
System OR Last Change = 0 days 00h 00m 00.00s
System OR ID.1 = 1.3.6.1.4.1.1166.1.19.20
System OR description.1 = GI Cable Modem SNMP Agent Capabilities Statement
System OR up time.1 = 0 days 00h 00m 00.00s

~~~~~~~~~~

Downstream channel ID = 0
Downstream channel frequency = 579000000 Hz
Downstream channel width = 6000000 Hz
Downstream modulation type = QAM64
Downstream FEC interleaving = Taps 32 Increment 4
Downstream received signal power = 10.0 dBmV
Upstream channel ID = 1
Upstream channel frequency = 25008000 Hz
Upstream channel width = 1600000 Hz
Upstream modulation profile = 0
Upstream minislot size = 8 units of 6.25 microseconds
Upstream timing offset = 13097 units of (6.25/64) microseconds
Upstream ranging backoff start = 0
Upstream ranging backoff end = 3
Upstream Tx backoff start = 0
Upstream Tx backoff end = 4
QoS priority = 1
QoS max upstream bandwidth = 300000 bps
QoS min upstream bandwidth = 0 bps
QoS max downstream bandwidth = 3000000 bps
QoS max transmit burst = unset
QoS baseline privacy = False
QoS profile status = Active
SigQu: ctrs include contention = False
SigQu: received without error = 2654777449 codewords
SigQu: correctable errors = 284 codewords
SigQu: uncorrectable errors = 1412 codewords
SigQu: Signal to Noise Ratio = 35.4 dB
SigQu: microreflections = 40 dBc
SigQu equalization data =
UBR CMTS MAC address = 00055FE8A854
Cable modem capabilities = 00
Ranging Response timeout = 20 centiseconds
Cable modem status = Registration complete
Cable modem status code = H501.6
Upstream transmit signal power = 48.0 dBmV
Number of interface resets = 0
Downstream sync losses = 2

~~~~~~~~~

Date and Time = 2002-04-12,10:27:54.00-05:00

~~~~~~~~~

Current firmware = SURFBoard 3100 Version : SB3100-3.2.6-SCM-NOSHELL

~~~~~~~~~

Event time.27056 = 2002-04-05,13:51:39.00
Event time.27057 = 2002-04-05,13:51:43.00
Event time.27058 = 2002-04-05,13:51:47.00
Event time.27059 = 2002-04-05,13:51:50.00
Event time.27060 = 2002-04-05,13:51:50.00
Event time.27061 = 2002-04-05,13:51:51.00
Event time.27062 = 2002-04-05,13:51:51.00

~~~~~~~~~

Event level.27056 = Critical
Event level.27057 = Critical
Event level.27058 = Critical
Event level.27059 = Information
Event level.27060 = Critical
Event level.27061 = Alert
Event level.27062 = Information
Event level.27063 = Information

~~~~~~~~~~

Event ID.27056 = 501
Event ID.27057 = 501
Event ID.27058 = 501
Event ID.27059 = 501
Event ID.27060 = 501
Event ID.27061 = 507
Event ID.27062 = 501
Event ID.27063 = 510

~~~~~~~~~~~

Event text.27056 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27057 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27058 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27059 = 7 H501.11 HFC:Unable to recover FEC lock
Event text.27060 = 3 H501.8 HFC: T4 Timer Expired
Event text.27061 = 2 T507.0 Received Async Error Range Failed
Event text.27062 = 7 H501.2 HFC: Shutting Downstream Down
Event text.27063 = 7 I510.0 *** BOOTING *** SB3100-3.2.6-SCM-NOSHELL

~~~~~~~~~~~~~~~~~~~

Event repeated until.27218 = 2002-04-09,21:35:38.00
Event repeated until.27219 = 2002-04-09,21:35:39.00
Event repeated until.27220 = 2002-04-09,21:35:39.00
Event repeated until.27221 = 2002-04-09,21:35:39.00
Event repeated until.27222 = 2002-04-09,21:35:40.00
Event repeated until.27223 = 2002-04-09,21:43:49.00
Event repeated until.27224 = 2002-04-09,21:43:53.00
Event repeated until.27225 = 2002-04-09,21:43:54.00
Event repeated until.27226 = 2002-04-09,21:43:54.00
Event repeated until.27227 = 2002-04-09,21:43:54.00
Event repeated until.27228 = 2002-04-09,21:43:55.00

~~~~~~~~~~~~~~~~~~~

Event repeat count.27218 = 1
Event repeat count.27219 = 1
Event repeat count.27220 = 1
Event repeat count.27221 = 1
Event repeat count.27222 = 1
Event repeat count.27223 = 1
Event repeat count.27224 = 1
Event repeat count.27225 = 1
Event repeat count.27226 = 1
Event repeat count.27227 = 1
Event repeat count.27228 = 1

~~~~~~~~~~~~~~~~~~~

Event level.27218 = Critical
Event level.27219 = Information
Event level.27220 = Information
Event level.27221 = Critical
Event level.27222 = Information
Event level.27223 = Critical
Event level.27224 = Critical
Event level.27225 = Information
Event level.27226 = Information
Event level.27227 = Critical
Event level.27228 = Information

~~~~~~~~~~~~~~~~~~

Event ID.27218 = 501
Event ID.27219 = 501
Event ID.27220 = 501
Event ID.27221 = 501
Event ID.27222 = 501
Event ID.27223 = 501
Event ID.27224 = 501
Event ID.27225 = 501
Event ID.27226 = 501
Event ID.27227 = 501
Event ID.27228 = 501

~~~~~~~~~

Event text.27218 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27219 = 7 H501.15 HFC:FEC LOCK recovery OK
Event text.27220 = 7 H501.12 HFC: FEC LOCK recovery OK
Event text.27221 = 3 H501.4 HFC: LOST TRC SYNC- trying to recover
Event text.27222 = 7 H501.6 HFC: TRC SYNC Recovery OK
Event text.27223 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27224 = 3 H501.16 HFC: FEC LOCK recovery failed
Event text.27225 = 7 H501.15 HFC:FEC LOCK recovery OK
Event text.27226 = 7 H501.12 HFC: FEC LOCK recovery OK
Event text.27227 = 3 H501.4 HFC: LOST TRC SYNC- trying to recover
Event text.27228 = 7 H501.6 HFC: TRC SYNC Recovery OK]]> http://www.dslreports.com/forum/remark,3018212 Fri, 12 Apr 2002 12:08:04 EDT http://www.dslreports.com/forum/remark,3017858 okcbackbone : As for the appearence of loss on the 68.12.8.x hops, ICMP has been disabled on these device for troubleshooting. Therefore, you will see a report of "100%" loss at these hops. Obviously its not loss, cause your still passing traffic. As soon as we fix the ICMP repoprting bug, ICMP will be turned back on these devices.]]> http://www.dslreports.com/forum/remark,3017858 Fri, 12 Apr 2002 11:18:07 EDT http://www.dslreports.com/forum/remark,3017831 okcbackbone : Working on some info on that node now. As for the DHCP requests for 10.0.0.1, that is the cable interface on the router. You are seeing DHCP Offer messages from this address. As for the 172 tftp server, thats cool too, our DHCP\LDAP cluster in on that network. The 10 net is only used for setup of the router from the CMTS to the CM. I dont know how valid the MRTG info is. We had some code upgrades week before last, and change the SNMP community strings. Public and Private should no longer respond. No the odd thing is that normally when MRTG gets no data, you will get a 0 value, or a high flat line. ]]> http://www.dslreports.com/forum/remark,3017831 Fri, 12 Apr 2002 11:14:44 EDT http://www.dslreports.com/forum/remark,3017628 Zar : I just wish it would stop the sawtooth wave. Look at my netstat live, I hit a high of over 4200, but my average was around 2200. Some speed tests from speakeasy showed a speed of over 3800 but netstat live never went over 3000 for the test so I left those out of my list..

My connection seems to be faster, but with the drops it averages slower..:(
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3017628 Fri, 12 Apr 2002 10:44:49 EDT http://www.dslreports.com/forum/remark,3017574 catseyenu : Better speeds, still wondering why I see loss at my IP.??

»/quality/nil/728905

Cox 8326.5 kbps

ec) 2395/250 kbps

(wc) 1938/275 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3017574 Fri, 12 Apr 2002 10:37:30 EDT http://www.dslreports.com/forum/remark,3017569 Zar : Speakeasy speed tests

4/12/02 9:00am

CoxHSI

Oklahoma City NW Exp and Council Road

Atlanta
1434 / 263
1006 / 272
1202 / 263
2182 / 272
1294 / 271

Dallas
1745 / 262
1530 / 273
1531 / 273
2328 / 273
2176 / 273

Los Angeles
2045 / 262
1070 / 272
1976 / 262
1548 / 261
1075 / 272

Chicago
1456 / 273
2016 / 260
1953 / 272
2032 / 272
1264 / 282

CoxHSI Speed Test
2585.6 kbps 316.9 K bytes/sec
3107.4 kbps 380.8 K bytes/sec
2352.9 kbps 288.4 K bytes/sec
2073.2 kbps 254.1 K bytes/sec
3264 kbps 400 K bytes/sec

Large Downloads
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3017569 Fri, 12 Apr 2002 10:36:59 EDT http://www.dslreports.com/forum/remark,3017467 jparn1 : Hey SkipDawg, I am not sure that if everyone at Cox took their shoes off and pitched in that they could get on top of these issues. Someday maybe... Here is this mornings round of tests. There are blanking out the 68 ip's again so we don't know exactly which ones are bad. Decent numbers from Megapath but Linkline seems to be down right
now. Also decent reports from New Jersey for a change.

2002-04-12 09:57:58 Speed test (ec) 2105/273 kbps
2002-04-12 09:55:53 Speed test (wc) 2312/276 kbps
»/quality/nil/728904
Here is a test from Speakeasy in Dallas also.
2002-04-12 09:59:50EST 1952/262
More later. Still Watching in OKC.]]> http://www.dslreports.com/forum/remark,3017467 Fri, 12 Apr 2002 10:21:35 EDT http://www.dslreports.com/forum/remark,3015227 anon : Well for three hops this latency still is awful

Tracing route to speedtest.coxinet.net [68.12.15.226]
over a maximum of 30 hops:

1 128 ms 105 ms 68 ms 10.0.112.1
2 * * * Request timed out.
3 73 ms 30 ms 25 ms 68.12.15.226

11:30pm okc

Your line speed:

1353.2 kbps

165.8 K bytes/sec

@coxbackbone: I have had a truck roll out here and then was handed off for plant maintainence due to line noise,
a week later they showed up in the area I spoke with the man and he said the amplifiers were screwed up and that he fixed them.
Well he did help as I was getting 500-1000ms to the first hop but all is not well.

My TV is still having screwy intermittant sound as well, this leads me to believe that there is still a line issue here.

68.12.160.108 is my ip, I'm to lazy to register a nick here:)
]]> http://www.dslreports.com/forum/remark,3015227 Fri, 12 Apr 2002 00:48:00 EDT http://www.dslreports.com/forum/remark,3014799 Micheal64 : I had really good times to everything. Gateway router, news, dns, etc up until around 6:30pm then it all went to hell. I started seeing 1500ms plus returns from the news server and gateway router then. So much for gaming.]]> http://www.dslreports.com/forum/remark,3014799 Fri, 12 Apr 2002 00:05:38 EDT http://www.dslreports.com/forum/remark,3014697 jparn1 : Well, so much for gaming, lag came back with a vengence and then Cox went off the air. Back online before i could get thru to tech support but that pretty well ruined that game. 1 step forward 2 steps back in OKC.]]> http://www.dslreports.com/forum/remark,3014697 Thu, 11 Apr 2002 23:53:38 EDT http://www.dslreports.com/forum/remark,3014554 jparn1 : Hey imtim83, here are the results. I pinged 68.11.12.33 ....57 packets sent, 57 packets received, 0 lost...minimum time 26ms, maximum time 81ms, average 32ms.
Hope that tells u what u want to know. I really am going gaming now. Later.]]> http://www.dslreports.com/forum/remark,3014554 Thu, 11 Apr 2002 23:36:53 EDT http://www.dslreports.com/forum/remark,3014469 jparn1 : Hey imtim83, I checked today and if my notes are correct, I have only had cable since the middle of Feb. 2001. I paid my first Cox bill for internet access in March of that year so No I don't remember that, but about 2 years ago my SWBELL DSL was beating the heck out of Cox. When DSL first became available in OKC, and they were not overcrowded, they were as good or better than Cox was when it was at it peak as Cox@home, before the change to Cox.net. Unfortunately the DSL market became saturated and they fell short of Cox and that is when I made the Change from DSL to COX Cable. I have had many problems with Cox over some of the same issues we are seeing now and they have managed to make repairs after they found the problem. Sometimes the repairs lasted longer than other times and then it was back to the tech support etc...Meanwhile I am going back to Wolfenstein for more killing and dying in OKC.]]> http://www.dslreports.com/forum/remark,3014469 Thu, 11 Apr 2002 23:27:39 EDT http://www.dslreports.com/forum/remark,3014300 imtim83 : jparn1 do you remember the good old days with having cable modem about 1 to 2 years ago? That was so nice!
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,3014300 Thu, 11 Apr 2002 23:08:53 EDT http://www.dslreports.com/forum/remark,3014276 jparn1 : Hey CatSigh, I think it will all work if we let it. I do tend to be impatient at times though and I do complain when I think I am not getting what I paid for. I think this forum and the services of DSL Reports is a good place to find outside information and compare problems with others. When I want help with my service tho, I go straight to the people I am paying and try to get them to take notice. Sometimes I have to be better at arguing than they are. But I always heard that it is the wheel that squeals the loudest that gets greased first. I have just come from some online gaming at Return to Castle Wolfenstein and the lag was almost nonexistant. That is a good sign. Watching and waiting in OKC. ]]> http://www.dslreports.com/forum/remark,3014276 Thu, 11 Apr 2002 23:06:56 EDT http://www.dslreports.com/forum/remark,3013932 Zar : Speakeasy speed tests Round 2

Time 9:15pm to 9:35pm

CoxHSI Oklahoma City OK

Atlanta
1837 / 181
1740 / 256
1586 / 255
1598 / 259
1813 / 256

Dallas
1574 / 187
1341 / 260
808 / 251
1902 / 253
1730 / 104

Chicago
1873 / 252
956 / 260
2056 / 179
1967 / 240
2081 / 250

Los Angeles
1197 / 256
1958 / 251
1712 / 248
1653 / 244
1443 / 235

CoxHSI Speed Test
2933.1 kbps 359.5 K bytes/sec
1948.4 kbps 238.8 K bytes/sec
2612 kbps 320.1 K bytes/sec
2072.1 kbps 253.9 K bytes/sec
2510.8 kbps 307.7 K bytes/sec

>tracert support.cox.net

Tracing route to support.cox.net [68.1.17.7]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 68.x.x.x
2 52 ms 94 ms 54 ms 10.0.112.1
3 * * * Request timed out.
4 67 ms 106 ms 63 ms mtc3dsrc01-gew0303.rd.ok.cox.net [68.12.14.5]
5 84 ms 60 ms 50 ms mtc3bbrc01-pos0101.rd.ok.cox.net [68.1.0.104]
6 63 ms 188 ms 52 ms dllsbbrc02-pos0103.rd.dl.cox.net [68.1.0.107]
7 111 ms 84 ms 72 ms mctybbrc01-pos0102.rd.no.cox.net [68.1.0.66]
8 126 ms 91 ms 110 ms mctybbrc02-pos0100.rd.no.cox.net [68.1.0.63]
9 104 ms 108 ms 78 ms lkhnbbrc02-pos0102.rd.at.cox.net [68.1.0.10]
10 146 ms 194 ms 124 ms lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
11 114 ms 208 ms 80 ms 68.1.15.246
12 121 ms 106 ms 122 ms support.cox.net [68.1.17.7]
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3013932 Thu, 11 Apr 2002 22:34:23 EDT http://www.dslreports.com/forum/remark,3013761 catseyenu : jparn,
Yep, was looking at your line tests and noticed that.
Heh, probably neighbors. I've seen over 30% loss on those badboys.
I think the Cable Gods might be smiling upon us in the near future, nothing I am at liberty to tell but keep your chin up.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3013761 Thu, 11 Apr 2002 22:18:16 EDT http://www.dslreports.com/forum/remark,3013112 jparn1 : Hey SkipDawg, I think u r correct, time to break out the Scotch and make the best of some online gaming and let the rest of the world go by.....I am Retired Army myself. Someday Cox may work all this out but until then it is comforting to know I am not the only one with problems. More test results tomorrow. Waiting and Watching in OKC.]]> http://www.dslreports.com/forum/remark,3013112 Thu, 11 Apr 2002 21:04:02 EDT http://www.dslreports.com/forum/remark,3012968 Skipdawg : I've been watching too and have seen that going on allot with those two IP's. As well as many others about the US. Cox has there hands full. Might even be time to take the shoes off. LOL ;)

Had to toss in a bit of humorous concept. Been a crazy day. :)
--
Proud United States Navy Veteran.
[text was edited by author 2002-04-11 20:47:16]
]]> http://www.dslreports.com/forum/remark,3012968 Thu, 11 Apr 2002 20:46:37 EDT http://www.dslreports.com/forum/remark,3012937 jparn1 : Hey Catsigh I have been logging loss on the same 2 ip addresses. 68.12.14.14 and 68.12.14.6 Two days ago I believe it was 7% loss on both ip's. I have seen anywhere from 2% to 10% loss on those ip's for a while. Maybe they will fix this some day....Waiting and Watching in OKC.]]> http://www.dslreports.com/forum/remark,3012937 Thu, 11 Apr 2002 20:42:58 EDT http://www.dslreports.com/forum/remark,3012775 catseyenu :
First shot is when I'm down, (think they were doing work on
the lines)
Second shot is when it was back up & running.
Tests run 30 min.s ago.

»/quality/nil/728301

(la) 37/261 kbps

(wc) 1910/202 kbps

Cox HSI Tests
2079.5 kbps 254.8 K bytes/sec

8326.5 kbps 1020.4 K bytes/sec
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3012775 Thu, 11 Apr 2002 20:25:46 EDT http://www.dslreports.com/forum/remark,3012145 imtim83 : Zar i am having the same extact problems you are having but i am in louisiana.
--
Any help is very appreicated.
Please Reply.
Thanks
[text was edited by author 2002-04-11 19:21:29]
]]> http://www.dslreports.com/forum/remark,3012145 Thu, 11 Apr 2002 19:21:12 EDT http://www.dslreports.com/forum/remark,3011528 Zar : Speakeasy tests

Time 4:45pm CST CoxHSI Oklahoma City NW EXP and Council Road

Dallas
** Speed 777(down)/257(up) kbps **
** Speed 1821(down)/253(up) kbps **
** Speed 1914(down)/252(up) kbps **
** Speed 1750(down)/259(up) kbps **
** Speed 2133(down)/258(up) kbps **

Atlanta
** Speed 1990(down)/254(up) kbps **
** Speed 881(down)/255(up) kbps **
** Speed 1366(down)/249(up) kbps **
** Speed 878(down)/249(up) kbps **
** Speed 2233(down)/248(up) kbps **

Chicago
** Speed 1308(down)/264(up) kbps **
** Speed 1314(down)/256(up) kbps **
** Speed 1923(down)/255(up) kbps **
** Speed 1612(down)/255(up) kbps **
** Speed 1931(down)/257(up) kbps **

Los Angles
** Speed 1421(down)/255(up) kbps **
** Speed 1548(down)/286(up) kbps **
** Speed 1953(down)/286(up) kbps **
** Speed 1999(down)/257(up) kbps **
** Speed 1736(down)/255(up) kbps **

Cox HSI Speed test
1632 kbps 200K bytes/sec
2024.8 kbps 248.1 K bytes/sec
2487.8 kbps 304.9 K bytes/sec
2967.3 kbps 363.6 K bytes/sec
2212.6 kbps 271.1 K bytes/sec
3347 kbps 410.2 K bytes/sec

>tracert support.cox.net

Tracing route to support.cox.net [68.1.17.7]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 68.x.x.x
2 55 ms 94 ms 107 ms 10.0.112.1
3 45 ms 84 ms 94 ms 68.12.8.53
4 * 45 ms 20 ms mtc3dsrc01-gew0303.rd.ok.cox.net [68.12.14.5]
5 207 ms 89 ms 66 ms mtc3bbrc01-pos0101.rd.ok.cox.net [68.1.0.104]
6 35 ms 156 ms 25 ms dllsbbrc02-pos0103.rd.dl.cox.net [68.1.0.107]
7 43 ms 28 ms 40 ms mctybbrc01-pos0102.rd.no.cox.net [68.1.0.66]
8 40 ms 141 ms 50 ms mctybbrc02-pos0100.rd.no.cox.net [68.1.0.63]
9 99 ms 62 ms 52 ms lkhnbbrc02-pos0102.rd.at.cox.net [68.1.0.10]
10 60 ms * 195 ms lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
11 75 ms 144 ms 91 ms 68.1.15.246
12 67 ms 122 ms * support.cox.net [68.1.17.7]
13 65 ms 156 ms 86 ms support.cox.net [68.1.17.7]
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,3011528 Thu, 11 Apr 2002 18:21:11 EDT http://www.dslreports.com/forum/remark,3011443 okcbackbone : Just a update... I have the DSLR applet and will put it on the a server tonight. Should have a link for you guys to use tomorrow. thx for your patience.]]> http://www.dslreports.com/forum/remark,3011443 Thu, 11 Apr 2002 18:08:41 EDT http://www.dslreports.com/forum/remark,3010696 2kmaro : Skip, good possibility it is here in OKC. OKC is going to be, if it isn't already, the "hq" of their central region. Atlanta in the east, not sure where for the western states. Probably Phoenix (just kidding! :)).
--
The only virus on this system is Windows.]]> http://www.dslreports.com/forum/remark,3010696 Thu, 11 Apr 2002 16:43:42 EDT http://www.dslreports.com/forum/remark,3010625 Micheal64 : okcbackbone, welcome to the forums. :)

I'm getting horrible latency when attempting to send out just about any type of udp traffic. It appears to be my upstream that's getting throttled or possibly the gateway that I connect to (10.0.0.1 / 68.12.64.1) entering a load level and starting to rate limit traffic. Lately, I've been only about to pull about 22 - 60kbps down from the speedtest.coxinet.net site. Tier 2 is telling me it's a signal problem. My upstream is generally at 49 - 50db up, with a 36db noise ratio and 6 - 10db downstream from the MTC. I've checked mrtg reports from the modems snmp data and haven't sent more than 28kbps toward the MTC all week.

I can pull ping stats to the gateway from all the way back to December 19th 2001 showing that I've been having high latency to the gateway or anything beyond it. Often in the 3000ms range. The other night while a tech was on site checking cabling, drops, tap face signals etc, I was getting 10000ms plus responses back from the news server and gateway both. All of this, while simply trying to launch a game that sends out udp traffic and all the while, never exceeding 22kbps upstream.

Here's the MRTG report directly from the snmp pull from the SB3100. All measurements are in BITS, not Bytes.

-------------------------------------------

Traffic Analysis for HFC Downstream: Broadcom BCM3300
System: SB3100 in sysLocation
Maintainer: sysContact
Interface: HFC Downstream: Broadcom BCM3300 (3)
IP: localhost (127.0.0.1)
Max Speed: 3792.7 kBytes/s (CATV Downstream Interface)

--------------------------------------------------------------------------------
The statistics were last updated Thursday, 11 April 2002 at 15:30 ,
at which time 'SB3100' had been up for 1 day, 18:09:55.
--------------------------------------------------------------------------------
`Daily' Graph (5 Minute Average)
Max In: 339.1 kb/s (1.1%) Average In: 9016.0 b/s (0.0%) Current In: 7848.0 b/s (0.0%)
Max Out: 0.0 b/s (0.0%) Average Out: 0.0 b/s (0.0%) Current Out: 0.0 b/s (0.0%)

--------------------------------------------------------------------------------
Max In: 371.4 kb/s (1.2%) Average In: 25.3 kb/s 0.1%) Current In: 9088.0 b/s (0.0%)

Max Out: 0.0 b/s (0.0%) Average Out: 0.0 b/s (0.0%) Current Out: 0.0 b/s (0.0%)

--------------------------------------------------------

Weekly' Graph (30 Minute Average)
Max In: 371.4 kb/s (1.2%) Average In: 25.3 kb/s (0.1%) Current In: 9088.0 b/s (0.0%)

Max Out: 0.0 b/s (0.0%) Average Out: 0.0 b/s (0.0%) Current Out: 0.0 b/s (0.0%)

-----------------------------------------------------------

System: SB3100 in sysLocation
Maintainer: sysContact
Interface: HFC Upstream: Broadcom BCM3300 (4)
IP: ()
Max Speed: 320.0 kBytes/s (CATV Upstream Interface)

--------------------------------------------------------------------------------
The statistics were last updated Thursday, 11 April 2002 at 15:30 ,
at which time 'SB3100' had been up for 1 day, 18:09:55.
--------------------------------------------------------------------------------
`Daily' Graph (5 Minute Average)
Max In: 0.0 b/s (0.0%) Average In: 0.0 b/s (0.0%) Current In: 0.0 b/s (0.0%)
Max Out: 21.8 kb/s (0.9%) Average Out: 3984.0 b/s (0.2%) Current Out: 5008.0 b/s (0.2%)

--------------------------------------------------------------------------------
`Weekly' Graph (30 Minute Average)
Max In: 0.0 b/s (0.0%) Average In: 0.0 b/s (0.0%) Current In: 0.0 b/s (0.0%)
Max Out: 28.9 kb/s (1.1%) Average Out: 5248.0 b/s (0.2%) Current Out: 5816.0 b/s (0.2%)

--------------------------------------------------------------------------------
`Monthly' Graph (2 Hour Average)
Max In: 0.0 b/s (0.0%) Average In: 0.0 b/s (0.0%) Current In: 0.0 b/s (0.0%)
Max Out: 19.9 kb/s (0.8%) Average Out: 5144.0 b/s (0.2%) Current Out: 3848.0 b/s (0.2%)

I realize that in order for you to check, you'll need my IP. Please feel free to IM me and I'll get the account info to you.

Also, can you verify that Okc Central is having issues and is scheduled to be replaced?

One other thing. Do you have any idea why 10.0.0.1 would be spitting out dhcp broadcast traffic? They're all over my firewall logs. It would appear that 10.0.0.1 is the same system as my gateway 68.12.64.1 as tracing to either IP terminates at 10.0.0.1.

micheal@caverns:/var/log/>traceroute 68.12.64.1
traceroute to 68.12.64.1 (68.12.64.1), 64 hops max, 40 byte packets
1 10.0.0.1 (10.0.0.1) 272.413 ms * *
micheal@caverns:/var/log/>traceroute 10.0.0.1
traceroute to 10.0.0.1 (10.0.0.1), 64 hops max, 40 byte packets
1 * 10.0.0.1 (10.0.0.1) 371.500 ms *
micheal@caverns.dhs.org:/var/log/>

Here's some firewall logs of the dhcp traffic that it's spitting out. I'm not sure that it's normal as my modem indicates that it's dhcp server it within the 172 address space and not the 10 space. I can pull this information from just about any point within the last 10 days or so.

---------------

Apr 11 10:41:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:41:47 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:41:48 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:43:35 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:43:35 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:45:23 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:45:23 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:46:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:49:41 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:49:41 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:51:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:52:16 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:52:16 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 10:56:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:01:18 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:04:37 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:04:37 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:06:18 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:11:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:16:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:21:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:25:10 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:25:10 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:26:18 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:30:16 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:30:16 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:31:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:36:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:36:56 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:36:56 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:37:41 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:37:41 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
Apr 11 11:41:17 caverns /kernel: ipfw: 800 Accept UDP 10.0.0.1:67 255.255.255.255:68 in via ep0
[text was edited by author 2002-04-11 16:55:56]
]]> http://www.dslreports.com/forum/remark,3010625 Thu, 11 Apr 2002 16:36:24 EDT http://www.dslreports.com/forum/remark,3010596 jparn1 : »/quality/nil/727365
»/quality/nil/728104
»/quality/nil/728131
»/quality/nil/728150
»/quality/nil/728171
2002-04-11 14:34:09 Speed test (la) 127/268 kbps
2002-04-11 14:32:19 Speed test (wc) 1/0 kbps
2002-04-11 00:15:52 Speed test (la) 1324/269 kbps
2002-04-11 00:14:57 Speed test (wc) 2/0 kbps
2002-04-11 15:14:58 Speed test (la) 48/223 kbps
2002-04-11 15:13:22 Speed test (wc) 2026/269 kbps
2002-04-11 15:59:21 Speed test (la) 73/269 kbps
2002-04-11 15:57:21 Speed test (wc) 2109/275 kbps
These are some tests from today, the line quality test were not bad until the last one. The ip's that start with 68 continue to show some loss. The speed tests from Megapath are decent, not outstanding, but very usable. Linkline seems to be severly challenged at this time. I did run a test at Speakeasy out of Dallas,TX and came up with 2698/272 which would be great if that would happen consistantly. I have been having better success gaming lately but I still need more time to make any comment on consistant improvement in performance. I still get lag and disconnects. Still Watching and Waiting in OKC.]]> http://www.dslreports.com/forum/remark,3010596 Thu, 11 Apr 2002 16:34:08 EDT http://www.dslreports.com/forum/remark,3008406 Skipdawg :

said by cinnamon:

---

I see very different speed test results between using the BBR applet somewhere out there, and using the Cox Speed Test Page »speedtest.coxinet.net/. Where (physically) is the current Cox Speed Test Page being hosted? It is only 5 short hops away from me.

---

It resolved to a IP of 68.12.15.226 and looks to be somewhere in OK.
--
Proud United States Navy Veteran.]]> http://www.dslreports.com/forum/remark,3008406 Thu, 11 Apr 2002 12:03:30 EDT http://www.dslreports.com/forum/remark,3008334 okcbackbone : I mis-spelled the email address the first time..

The correct address is okc-questions@cox.net

Sorry ]]> http://www.dslreports.com/forum/remark,3008334 Thu, 11 Apr 2002 11:52:28 EDT http://www.dslreports.com/forum/remark,3008212 catseyenu : Things are settling out some.

»/quality/nil/727938

]]> http://www.dslreports.com/forum/remark,3008212 Thu, 11 Apr 2002 11:35:25 EDT http://www.dslreports.com/forum/remark,3008126 okcbackbone : Will continue my work with the others in thread, and again, I not trying to discredit anyone, service or site. I welome any comments or info you have to the conversaion. ty]]> http://www.dslreports.com/forum/remark,3008126 Thu, 11 Apr 2002 11:22:17 EDT http://www.dslreports.com/forum/remark,3008064 jparn1 : Hey OKCBB, Everything I have posted has been fact and I have only had an account with Cox for internet access since March, 2001. Prior to that I used SW Bell DSL and before that I was on Ionet. Also during that time I used satalite for TV. It is possible that I will go that way again. I am currently using Cox for TV now and Cox has been here recently to replace the tuner for it. Yes, after several truck rolls of level one techs and several groups of line techs and teir 2 techs took everything apart and replaced everything in my system I decided that was enough time spent looking on my end for the problem. I still call it like I see it. If we should dismiss the information we are getting from DSL Reports then I guess there would not be anyone to verify that we have problems. I suppose we should ignore any test reports we get from any source but Cox. Anyway, I did not ask for your help from the start. I run tests made available by DSL Reports and will continue to believe what they tell me. You are not the first Cox representative that has discredited information gathered in these tests. I hope you manage to help some of these guys and good luck. One more thing, OKCBB,I did not give u permission to access my account. Access to a customers account is supposed to require the customers permission. If u work for Cox u should know this. Still Waiting and Watching in OKC.
[text was edited by author 2002-04-11 11:54:58]
]]> http://www.dslreports.com/forum/remark,3008064 Thu, 11 Apr 2002 11:11:52 EDT http://www.dslreports.com/forum/remark,3007865 okcbackbone : Getting some heat, so I guess its time to do this.

My comments are MY comments, not Cox Communications. ]]> http://www.dslreports.com/forum/remark,3007865 Thu, 11 Apr 2002 10:35:36 EDT http://www.dslreports.com/forum/remark,3007835 okcbackbone : hmm.... lemme check that address, I didn't set it up. No i havent been using the IM here. I will start tho. ]]> http://www.dslreports.com/forum/remark,3007835 Thu, 11 Apr 2002 10:29:36 EDT http://www.dslreports.com/forum/remark,3007721 PapaSmurf : okcbb,
I tried the okc-question@cox.net address but it rejected. Also, are you checking your IMs here??]]> http://www.dslreports.com/forum/remark,3007721 Thu, 11 Apr 2002 10:11:09 EDT http://www.dslreports.com/forum/remark,3007635 okcbackbone : Thats even better that I get from the Cox speed test page, I only get about 2.7Mb. As for the placement of the new server, working on that. The Cox speedtest page in (physically) in MY OFFICE in OKC. ;-) Your path should be 3 hops away, given no internal network. From cable modem, to CMTS, to backbone entry in OKC, to speedtest. Just between the 2nd and 3rd hops. Good for test backbone to CM, and vice versa. As for the speed drop to the BBR site, all I can say is "INTERNET". I have no control on the packets leave my network, but by god I can make response time as good as possible inside it.

Crap sorry, didn't notice your in Tulsa. So you are correct, you would be 5 hops away. Tulsa's CMTS goto a backbone router, which connect to OKC's backbone routers. Then out to AT&T or LVL3 from OKC to Dallas or Omaha.
[text was edited by author 2002-04-11 09:58:58]
]]> http://www.dslreports.com/forum/remark,3007635 Thu, 11 Apr 2002 09:56:09 EDT http://www.dslreports.com/forum/remark,3007449 cinnamon : It is not just a rumor... »/bspsetup/why

I see very different speed test results between using the BBR applet somewhere out there, and using the Cox Speed Test Page »speedtest.coxinet.net/. Where (physically) is the current Cox Speed Test Page being hosted? It is only 5 short hops away from me.

I will be anxious to see results when using a test that keeps me on the Cox network. With the BBR applet, I'm currently getting about 1/3 of the advertised 'up to 3000' downstream. My upstream is great at 270. The Cox page shows me 5298.7kbps or 649.4KBps.]]> http://www.dslreports.com/forum/remark,3007449 Thu, 11 Apr 2002 09:22:17 EDT http://www.dslreports.com/forum/remark,3007304 okcbackbone : Yes, I can dismiss it, and will. my ping test are from the front of the CMTS you are connected to, to your CM. As for the loss using BROADBAND REPORTS page, working on that. Rumor is that they license those utilities, and soon we should have a BROADBAND REPORTS test page of our own in OKC shortly. Here is what I know, I get the same results you do from this page, yet, using other utilities, throughtput to this site, is good with no drops, yes 0 DROPS. As for "experiences with Cox since the changeover that started in November." U B WRONG. I looked at your acct notes, and you have complained about similar problems, refused to speak to Cox Engineers, became IRATE over the phone since you accout opened, before 1999!!!!!!! Therefore, my conslusion is .... You are the weakest link.. Goodbye.

Keep watching to see results from other here, think I can fix Paws issues. ]]> http://www.dslreports.com/forum/remark,3007304 Thu, 11 Apr 2002 08:57:33 EDT http://www.dslreports.com/forum/remark,3005458 Zar : If only CoxHSI could be this stable..

I should say it is getting better, it just does not stay good all the time and there is still too much latancy in the system..
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3005458 Thu, 11 Apr 2002 00:29:50 EDT http://www.dslreports.com/forum/remark,3005292 jparn1 : Well, surely we can't dismiss the reports from DSL Reports. These fine people hosting this website are not giving us bogus reports. The reports I have posted from the last 2 days are by no means the worst I have received and posted in this 13 page string started by CatSigh. I am not schooled in this technology but I do know how to read failure and loss and latency. That is what these tests are showing. Granted some days are better and some are worse but that is to be expected. There is a consistent pattern of packet loss and latency and slow speed that has persisted over a long period. I have posted good and bad reports. I am sorry to say that there is more bad then good. Thx for looking in on this group and trying to help. I am not trying to give anyone a hard time, I am just relating my experiences with Cox since the changeover that started in November. OKCBB, it beats me how you have such good luck when I am getting these kinds of test results from DSLReports. Getting a high ping in a test from the Cox website does not mean much when there is packet loss, because, as we all know, packet loss is a killer when it comes to playing games online. I do not know what it will take to solve these problems but in the meantime I take the good with the bad and hope for the best. Still Waiting and Watching in OKC.]]> http://www.dslreports.com/forum/remark,3005292 Thu, 11 Apr 2002 00:08:54 EDT http://www.dslreports.com/forum/remark,3004365 okcbackbone : me too... playing AC right now, sucking wind, but thats the MSN net for ya. im getting high gw ping too, running script i wrote today, will get some data, be back tomorrow. ]]> http://www.dslreports.com/forum/remark,3004365 Wed, 10 Apr 2002 22:43:46 EDT http://www.dslreports.com/forum/remark,3004306 okcbackbone : Freaky, cause I started a ping shorty after my 2st msg to you this morning, spooling to a file I will post tomorrow, as of this minute 9ms response to you. avg is 34ms. ]]> http://www.dslreports.com/forum/remark,3004306 Wed, 10 Apr 2002 22:38:03 EDT http://www.dslreports.com/forum/remark,3003840 Zar : I think Cox is overloaded at night now. 150 to 200 ping out of my gateway tonight. Would hate if I had to play a game with this latency..
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,3003840 Wed, 10 Apr 2002 21:57:47 EDT http://www.dslreports.com/forum/remark,3002439 jparn1 : This is the last test result today.
»/quality/nil/727365
I think these test results I posted today pretty well cover it. Still Waiting and Watching in OKC.]]> http://www.dslreports.com/forum/remark,3002439 Wed, 10 Apr 2002 20:05:24 EDT http://www.dslreports.com/forum/remark,3002139 Skipdawg : Lets keep it civil now. If someone can help cool.
--
Proud United States Navy Veteran.]]> http://www.dslreports.com/forum/remark,3002139 Wed, 10 Apr 2002 19:38:15 EDT http://www.dslreports.com/forum/remark,3001973 jparn1 : 2002-04-10 18:51:38 Speed test (wc) 2/0 kbps
2002-04-10 18:50:28 Speed test (la) 1233/269 kbps
2002-04-10 18:49:32 Speed test (wc) 2/0 kbps
2002-04-10 18:48:42 Speed test (la) 1245/269 kbps
2002-04-10 18:47:41 Speed test (wc) 1/0 kbps
»/quality/nil/727327
2002-04-10 18:21:07 Speed test (wc) 1/0 kbps
2002-04-10 18:16:12 Speed test (la) 1204/269 kbps
»/quality/nil/727293
Here are a few more tests from this evening.
Speed from Megapath seems to show some improvement.
I still dont like the look of the line quality tests.
Beats Me in OKC.]]> http://www.dslreports.com/forum/remark,3001973 Wed, 10 Apr 2002 19:25:44 EDT http://www.dslreports.com/forum/remark,3001868 catseyenu :

said by okcbackbone:

---

EWW. Hope you didnt IM to okcbackbone, my AIM is jaynetballz. Sorry. Or use my email. okc-question@cox.net.

---

Used the DSL IM, also used your email from DSL to send my account info., Will try your okc-question@cox.net address.
Would have to have the address you registered with AIM to find you there I think.
--
"Parched, dry and thirsty...
Knee deep in the river of life."
~cat~
[text was edited by author 2002-04-10 19:31:54]
]]> http://www.dslreports.com/forum/remark,3001868 Wed, 10 Apr 2002 19:14:10 EDT http://www.dslreports.com/forum/remark,3001665 okcbackbone : EWW. Hope you didnt IM to okcbackbone, my AIM is jaynetballz. Sorry. Or use my email. okc-question@cox.net.]]> http://www.dslreports.com/forum/remark,3001665 Wed, 10 Apr 2002 18:54:22 EDT http://www.dslreports.com/forum/remark,3001537 catseyenu : cbb, sure call anytime. IMed you #. You also should have Email address.

Looks better and I can now post!
»/quality/nil/727295

(la) 1315/287 kbps

(wc) 1/0 kbps
--
"Parched, dry and thirsty...
Knee deep in the river of life."
~cat~
[text was edited by author 2002-04-10 18:45:46]

]]> http://www.dslreports.com/forum/remark,3001537 Wed, 10 Apr 2002 18:41:35 EDT http://www.dslreports.com/forum/remark,3001413 okcbackbone : Paws,

thx for the consideration. After running some tests, I think I may know what your problem is, but before I stick my foot in my mouth, let me verify. Is it okay to contact you at home in evenings? ]]> http://www.dslreports.com/forum/remark,3001413 Wed, 10 Apr 2002 18:29:05 EDT http://www.dslreports.com/forum/remark,3001261 catseyenu : Have been trying to post this all day.
Had a truck roll and he changed a splitter.
Will run new test and post.

»/quality/nil/727069
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,3001261 Wed, 10 Apr 2002 18:12:23 EDT http://www.dslreports.com/forum/remark,3001205 catseyenu : jparn,
if you don't want to be a part of the solution, quit adding to the problem.
This guy is in here to help not listen to your juvenile whining.
Have some consideration for the others here.
I have notified the Mods. about your trolling.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,3001205 Wed, 10 Apr 2002 18:06:51 EDT http://www.dslreports.com/forum/remark,3000883 okcbackbone : okay, not going to waste time on a pissing contest with your ego. I am graphing your response time to disprove the "magical moment" theory. Dont know what happen with this thread, those from Cox, and your issues from 6 months ago, Im here today, and you can work with me, or don't. There are plenty of others with issues I can direct my time to if you dont want to play ball. Just say the word. As to spending money on equipment upgrade, you have no idea. As Ive said before, Im not here to dispute there are issues, rather solve current issues, and debunk nonsense issues. Here is what I want from you, sit down, have a drink, cool off, and work with me. If you have a "time" you want me to test specifically, tell me. thus far, I have no data other then what I have gatherd to fix your problem. So help a brother out.]]> http://www.dslreports.com/forum/remark,3000883 Wed, 10 Apr 2002 17:28:21 EDT http://www.dslreports.com/forum/remark,3000359 jparn1 : Hey OKCBB, glad u had a good reading when u tried but if u bothered to go back a while and take a look at some of the posts u would know why I dont have much good to say about Cox. U guys from Cox always manage to find a magic moment and get a good test result, but where were u the rest of the time? One good test does not make up for the last 6 months. I still think Cox has a long way to go to live up to their promises of good service, but all you guys from Cox pitch the same story. You all tell me how good it is working but I am the one that has to live with latency and packet loss every day. I have had more techs at my house trying to put the blame on my equipment then I ever wanted to see. Everything on my end checks good. I have spent plenty of time making myself and my equipment available to Cox. I did not hire Cox so I could spend all my free time waiting for some tech to correct problems. The problem is happening somewhere and if it is not here then that leaves the rest of the network and Cox provides me that access for a fee. I just call it like I see it. I am sure that when Cox spends the money on their equipment we will see improvement. I am still trying to be patient and do my part by paying my bill on time and in good faith. Too bad that there is not another cable service in OKC. Competition might improve the service around here. Still waiting for Cox to live up to its promise that service would not suffer after the change from @home to Cox.net. I still wish u luck and I am still hoping to see that promise fulfilled. Waiting and Watching in OKC.
2002-04-10 16:40:28 Speed test (la) 899/270 kbps
2002-04-10 16:39:01 Speed test (la) 1347/268 kbps
2002-04-10 16:37:38 Speed test (la) 1012/269 kbps
2002-04-10 16:36:15 Speed test (wc) 1/0 kbps
I guess u call this good speed?
»/quality/nil/727211
This is from yesterday.
»/quality/nil/726519
I guess I should be just tickled to death with all these reports? 7% loss on 68.12.14.14 and 7% on 68.12.14.6 Yeah, this really makes me happy.
These are the kind of problems I have to deal with every day. This is why I am not happy. So quit blowing smoke and fix our problems if u really can. Still Disgusted in OKC!

[text was edited by author 2002-04-10 18:02:54]]]> http://www.dslreports.com/forum/remark,3000359 Wed, 10 Apr 2002 16:32:13 EDT http://www.dslreports.com/forum/remark,2998409 okcbackbone : np man

just wondering, cause I pulled your account info, logged into your gateway, and everything is fine. I also send 10,000 packets to your Cable modem, again, no drops, good response times. So I was just wondering what your beef is?

okcbb - cleaning house in OKC]]> http://www.dslreports.com/forum/remark,2998409 Wed, 10 Apr 2002 12:31:49 EDT http://www.dslreports.com/forum/remark,2995207 jparn1 : Hey okcbb, I am tired of posting all this info so I think I will save the effort and just watch and see what happens. Already posted plenty and things remain the same. Thx anyway but I think it is time for some changes and nothing I have posted so far has made any difference. Work your wonders with some of the other guys and maybe that will improve things on my end too. Good Luck. Waiting and Watching in OKC.]]> http://www.dslreports.com/forum/remark,2995207 Wed, 10 Apr 2002 00:19:12 EDT http://www.dslreports.com/forum/remark,2994747 okcbackbone : I kinda like the avatar. Personally, I would rather my desk chair be a toilet on casters. I think better that way. But not "appropriate for the office." !-)]]> http://www.dslreports.com/forum/remark,2994747 Tue, 09 Apr 2002 23:26:35 EDT http://www.dslreports.com/forum/remark,2994708 okcbackbone : sup jparn1,

Will be contacting you tomorrow to help out. Have read a few of your posts, not clear where to begin with your problems. A few stats like standard ping to 1st hop, ping plotter to web, etc. Whatever you want to give me is cool.

If you rather email stats, send to okc-question@cox.net.

thx ]]> http://www.dslreports.com/forum/remark,2994708 Tue, 09 Apr 2002 23:22:29 EDT http://www.dslreports.com/forum/remark,2994616 okcbackbone : thx man. As for clearing the cache, DO IT ! Dunno who said not to (someone who ate a big bowl of crack o's), but I verified that the info download to do test, stays there. Even if it did clear automatically, still a good rule of thumb. As for the extent of the test, you sir are correct again. It only applies to the immediate backbone, just past 2nd hop that peps report the fake loss on. I like this test for 2 reasons, 1 Proof, I would says that 75% or more of the issues reported are with 1st and 2nd hop routing, and because of our ICMP bug ( AND IT IS A BUG, WORKING ON THAT ONE ;-)) with hop 2, it demonstrates the no loss theroy given a good 1st hop. 2nd reason is a sanity check on my part, Its nice to know when peps start getting bad times to the speedtest, gives us a clue that......Well, crap just isnt right... As for the differing results, not even gonna touch it, just the way a RF packet network is. Its all based on utilization and SNR at a given moment, and what music happens to be on mexican radio at that moment. lol Ill explain later. Here are my results.

2973.8 kbps...364.4 K bytes/sec

3484.2 kbps...427 K bytes/sec

3235.5 kbps...396.5 K bytes/sec

3394.3 kbps...416 K bytes/sec

Now, mine are a bit more stable. A few question, have you modified ANY setting on your comp (I.E. MTU, RCV_WINDOW, TX_MARK_BUFFER). It also matters how many peps are hitting it at that moment, which Im working on getting a counter\queue added to resolve this.

Now, most noticable lag I see is at the hand-off to AT&T and Level3. Since this isnt my domain, I've monitoring and will forward my troubleshooting info to the correct peps. I will be troubleshooting the previous post issues, including yours, tommorow. I was tied up all day today. Will report back.

I'm out.]]> http://www.dslreports.com/forum/remark,2994616 Tue, 09 Apr 2002 23:13:43 EDT http://www.dslreports.com/forum/remark,2994515 catseyenu :
Well I'm trying out Ping Plotter and not familiar with it yet. Hope this helps.

»/quality/nil/726401

]]> http://www.dslreports.com/forum/remark,2994515 Tue, 09 Apr 2002 23:03:56 EDT http://www.dslreports.com/forum/remark,2993392 jparn1 : Hey PS, as I said before I dont really care who u work for, and if u can really help, I am sure we will all be grateful. After dealing with Cox for about 16 months, I no longer believe anything any Cox representive says unless I see the results myself. So far I have not seen these positive results. Still Waiting and Watching in OKC! ]]> http://www.dslreports.com/forum/remark,2993392 Tue, 09 Apr 2002 21:12:08 EDT http://www.dslreports.com/forum/remark,2992362 catseyenu : okcbackbone,
I want to thank you for your efforts, as I told PapaSmurf:
"Your time and attention speaks volumes about the people behind Cox.
I hope Cox appreciates the good people they have as much as I do"

These are my speed tests at »speedtest.coxinet.net/:

Your line speed:

1198.2 kbps...146.8 K bytes/sec

1349.2 kbps...165.3 K bytes/sec

3314.4 kbps...406.2 K bytes/sec

5820.3 kbps...713.3 K bytes/sec

Four tests and two very different results,(and yes I clear my cache in spite of being told by a rep. that it wasn't neccesary).
My understanding is that these tests are only on the Cox backbone and so do not give results that are applicable to connections beyond that. If this is correct, why does it seem like the routing after the cox backbone seemed to deteriorate after the transition? (Did that make sense?)
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2992362 Tue, 09 Apr 2002 19:26:37 EDT http://www.dslreports.com/forum/remark,2989500 Zar : The first hop part is new to me. It was normal at 10-40ms most of the time with very few spikes. Now spikes are in the 200 to 400 range and happen every 3 to 5 seconds.

It does look a bit better now than it did last night..

I know about the fake packet loss due to the router not responding to ping requests.

If it was true packet loss all of the routers on down would have had it, not just the 2nd router.
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,2989500 Tue, 09 Apr 2002 13:48:03 EDT http://www.dslreports.com/forum/remark,2989146 RoosterV : Just wanted to say thanks to PapaSmurf and okcbackbone for the help. I'm in Phx, not OKC, but I am sure that many of the fixes there will help me too...

I must say that over the past week (maybe 10 days), SOMETHING has changed. My packet loss is way down and I've only seen a few (2) spikes where ping times jumped.

Sure, I would love to see those 40 and 50 ms pings like I seemed to always have @home, but I can live with 90 or 100 and no loss. *snaps fingers* Was nice while I had it.

It is VERY nice to see that you are concerned about what goes on and are trying to make it right.

Another week like this and I'll have to change my Avatar ;-).

Oh, and one more thing.

quote:

---

Feeling a bit like a freshly skinned piece of meat in a lions den

---

I wouldn't feel that way at all Okcbackbone. I think it is being ignored that drives everyone crazy. No one will bash you for trying to help.]]> http://www.dslreports.com/forum/remark,2989146 Tue, 09 Apr 2002 12:59:08 EDT http://www.dslreports.com/forum/remark,2988811 PapaSmurf :

said by zar:

---

PapaSmurf and Coxengr are MIA..looks like for good this time. Looks like we are on our own...

---

Not MIA at all, but can't say that it doesn't look that way. Apologies. I help out here amongst the many, many other things I have going on. I do work as a change agent behind the scenes to get resources where they are needed. Enter OKCbackbone, and a warm welcome to him. Thanks to all of you who have hung in here and provided the feedback we need to get resources focused on these areas of concern.

I'm still here, always have been, and will continue. I'd say OKCbackbone will be able to address specifics much better than I, but you can continue to punch me in the eye if something's troubling you and I'll work to get what you need.

said by jparn1:

---

Hey Zar, u don't really think Papa Smurf and Coxengr really worked for Cox and could help get this problem solved do u?

---

Well, I really do work for Cox. Also, Cox knows I'm here doing this and they're cool with it. They are very interested in how we support this audience and I'm giving them a hand until we get some resources devoted to newsgroup support. I've communicated with some of you personally on IM here, so you know I'm genuine. If you have doubts about anyone else posting on behalf of Cox, please IM me and I'll confirm or deny as appropriate.

Thanks again everyone for your continued patience as we work through these issues. Cheers.]]> http://www.dslreports.com/forum/remark,2988811 Tue, 09 Apr 2002 12:14:30 EDT http://www.dslreports.com/forum/remark,2987992 okcbackbone : Just a note, i will be out most of today. Will read updates when I get back. Direct responses can be sent to okc-question@cox.net
[text was edited by author 2002-04-09 10:00:42]
]]> http://www.dslreports.com/forum/remark,2987992 Tue, 09 Apr 2002 09:58:57 EDT http://www.dslreports.com/forum/remark,2987984 okcbackbone : Cat,
Thx for the welcome. Feeling a bit like a freshly skinned piece of meat in a lions den ;-) You sir are correct. Alot of the issues we are seeing today, are transitional, and will go away. And yes, WE(I) are working on them. Dont know the kind of crap I would catch by giving a date, but lets say I (me, only me) am estimating by the end of April, we should have made significant headway. Truthfully, I have yet to see any mentionable loss within the 1st 4 hops. Do peps see loss, sure, if the 1st hop is !@#$!!@#, then sure, you got problems and will see loss. As for better speeds, yes, we are doing some re-engineering of the RF plant to allow for less population per upstream port. We are installing new CMTS equipment in some locations with more horsepower. YES, better speeds are possible. Same goes for you, if you wish, give me some info, and I will invesigate. Im assuming your speed test results are from here. Let get closer to home. If we can all use the same tools, it will make life easier. Love ping-plotter, prefer zing.exe over ping.exe. And lets use my speedtest page. »speedtest.coxinet.net.]]> http://www.dslreports.com/forum/remark,2987984 Tue, 09 Apr 2002 09:57:28 EDT http://www.dslreports.com/forum/remark,2987919 okcbackbone : Zar,

I see your first hop (10.0.112.1) has high latency, lets fix this. I also see your out of the same hub as I am, NW. My typical response times are >= 10ms. I will also lookup to see if you are on the same ring as I am too. Let me start out with some normal Cox language. "The conversion did not change the local loop. Only the 2nd hop routers and forward, as well as the IP Addressing scheme, of course." Okay now its out of the way. It is true, from the @Home to Cox.net conversion, None of the headend equipment changed. Even the old @Home CMTS you connected to is the same, on the IP Addresses have changed. Just a quess for you first hop latency problem, noise. Go ahead, laugh, get it all out. But its true. Most of the issues are upstream (or return) SNR. I will check out yours and report back to you. Second hop issue, I already went over. As for packet loss, it doesnt exsist on 2nd hop, at least for TCP\UDP data-streams. Case in point, typically you dont have 2-4% packets loss on that hop, and no packets loss OR increased latency on a hop before, or after. Not saying "Is everyting okay now?", just explaining where we should and should not be looking for problems. It would be benifical for you to email me your contact info, or at least address @ okc-question@cox.net. If you dont feel comfortable with this, cool np, I can get it myself. I will get back to you later, lets start with the first hop.]]> http://www.dslreports.com/forum/remark,2987919 Tue, 09 Apr 2002 09:43:21 EDT http://www.dslreports.com/forum/remark,2987235 catseyenu : okcbackbone, welcome to the jungle! Glad to have any help we can get.
I'm hoping most of these problems are transitional and will be ironed out as things progress. IE intermittent loss and lag.
Can you tells us (without jeopardizing yourself with Cox) if these things are being looked into and if a resolution is in the near future?
Also can we expect better speeds than what we are seeing now? The below results were at 4:15am. With @home I normally hit at least 2000 kbps. Thank you for your time and effort.

Speed test (ec) 1135/275 kbps

Speed test (la) 1381/275 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2987235 Tue, 09 Apr 2002 05:19:56 EDT http://www.dslreports.com/forum/remark,2986210 Zar : latency WAY UP

** Speed 1761(down)/396(up) kbps **

]]> http://www.dslreports.com/forum/remark,2986210 Tue, 09 Apr 2002 00:34:11 EDT http://www.dslreports.com/forum/remark,2983586 okcbackbone : Just looking..... I'll offer help, if wanted, to resolve any outstanding issues with Cox.Net services in OKC. I will do my best to reply in a timely manner to any posts from here on. I have read many of the other posts and as an avid gamer, I HEAR YOU !!!! As for problems pertaining to ICMP response times to your second hop, 68.12.x.x, this is NOT packet loss, but rather this router will not give priority to ICMP ECHO messages, hence, sometime you get bad "ping" times to the device(s). But TCP flows through the router are fine. I will also begin posting some throughput data from the CMTS outward as often as possible. Working on a Webstat (a meaningful one anyway) for that now.

]]> http://www.dslreports.com/forum/remark,2983586 Mon, 08 Apr 2002 20:26:19 EDT http://www.dslreports.com/forum/remark,2982925 catseyenu : Heh, never mind, my bad.

»/quality/nil/725470

Speed test (la) 1197/261 kbps

Speed test (ec) 1090/275 kbps
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2982925 Mon, 08 Apr 2002 19:14:30 EDT http://www.dslreports.com/forum/remark,2979965 Zar : ** Speed 991(down)/263(up) kbps **
(At least 19 times faster than a 56k modem)

The worst so far, but it looks like its dfw.speakeasy more than cox right now
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2979965 Mon, 08 Apr 2002 13:35:17 EDT http://www.dslreports.com/forum/remark,2977694 catseyenu : Yea, I know it's 4am but this is cool.

»/quality/nil/725014

Speed test (ec) 3736/275 kbps

Speed test (ec) 2535/275 kbps

This is the best I've seen it since the conversion, fluke?
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2977694 Mon, 08 Apr 2002 05:10:27 EDT http://www.dslreports.com/forum/remark,2965429 cinnamon : Yes I see today (~6pm Sat.) I'm again "getting sporadic high latency at [my] gateway router" (the original topic). Noticed it in Ping Plotter result (above) performed after taking a look at a Line Quality Test I "failed" from both East and West: »/quality/nil/723579 . I chose the edge router from the LQT (same router, independent of East or West direction) as the destination for the Ping Plotter test.
I also saw my modem lose sync and reset itself yesterday. Figured somebody at Cox was working. Don't know what they're working on, as the status page »status.cox.net/ doesn't show any current or future planned activities.

]]> http://www.dslreports.com/forum/remark,2965429 Sat, 06 Apr 2002 19:12:59 EDT http://www.dslreports.com/forum/remark,2963418 imtim83 : Zar i wish Cox.net was more stable too. Then it would be a lot better.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2963418 Sat, 06 Apr 2002 14:22:33 EDT http://www.dslreports.com/forum/remark,2958866 Zar : Well, I am going to keep both still. But tonight I was able to play tribes2 with our any problem.

I am going to wait prob. 2 to 3 more months and make up my mind then. So far DSL has had NO PROBLEMS at all and the pings are way more stable, but the download speed is a low 1200 with upload of 128. I still like Cox for downloading since my speed seems to be around 2400 to 2600 most of the time now.

If I was running out of money and had to give up one or the other I would give up CoxHSI.. but right now I like both, if only CoxHSI was more stable..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2958866 Fri, 05 Apr 2002 23:35:17 EDT http://www.dslreports.com/forum/remark,2954644 imtim83 : Zar if i remember right you have dsl and cable. Wondering if you made up your mind if you were going to stay with cable or keep the dsl?

Thanks
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2954644 Fri, 05 Apr 2002 16:45:33 EDT http://www.dslreports.com/forum/remark,2953559 jparn1 : Hey Catsigh, I just call it like I see it. This has been going on way too long. Reality is Harsh Sometimes! I am sure that if Papa Smurf or Coxengr could solve this catastrophe for all of us they would and we would all be forever grateful, no matter who they work for.....OKC.]]> http://www.dslreports.com/forum/remark,2953559 Fri, 05 Apr 2002 14:36:15 EDT http://www.dslreports.com/forum/remark,2952860 catseyenu :

said by jparn1:

---

Hey Zar, u don't really think Papa Smurf and Coxengr really worked for Cox and could help get this problem solved do u?

---

As whiny as I've been I've tried to not insult the people that are at least trying to help. I see no point in comments that are counter productive.
The Cox people that help in these forums can only do so much. They are putting their jobs on the line just being here. They are here(on their off time) because they are good people by nature, not because they are getting paid to take abuse.
I don't want to see these people abused or this thread locked and lose any chances of feed back.

Thanks to all for their cooperation in doing what you can to help make a bad situation better.
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2952860 Fri, 05 Apr 2002 12:54:54 EDT http://www.dslreports.com/forum/remark,2951721 Zar : ** Speed 2355(down)/272(up) kbps **
(At least 47 times faster than a 56k modem)
Finish.

So far I even played a GAME!! Tribes2..only lost connection to one server..

Still not as good as @home was..

I agree, if we had come competition in OKC things would have to change. I was just lucky that I could get DSL.

Will check everything again later tonight to see if it changed any (for better or worse)
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2951721 Fri, 05 Apr 2002 10:14:21 EDT http://www.dslreports.com/forum/remark,2951299 jparn1 : Hey Zar, u don't really think Papa Smurf and Coxengr really worked for Cox and could help get this problem solved do u? Cox.net is a poor imitation of Cox@home and I have a bad feeling we will just have to live with it. I still see no real change since November of 2001 and Cox just keeps jerking us around and ripping us off. If there was another cable option in OKC then I think Cox would have to perform and live up to their promises but there is not and Cox knows they have us by the "short hairs". They can do as they please. I wonder if the Road Runner customers that are being switched over are enjoying their last days with decent connections? 2002-04-03 21:07:45 Speed test (ec) 1728/274 kbps
2002-04-03 21:07:02 Speed test (la) 1577/169 kbps
2002-04-03 21:06:19 Speed test (wc) 1410/277 kbps
»/quality/nil/721572
2002-04-04 17:53:06 Speed test (la) 1596/270 kbps

»/quality/nil/722146
2002-04-05 08:38:55 Speed test (ec) 1800/268 kbps
2002-04-05 08:37:50 Speed test (la) 1683/268 kbps
»/quality/nil/722151
This sure doesnt live up to the promise that Cox.net would perform as good as Cox@home. I think there is an Ethiopian in the Fuel Supply! Still Disgusted in OKC!

]]> http://www.dslreports.com/forum/remark,2951299 Fri, 05 Apr 2002 09:11:22 EDT http://www.dslreports.com/forum/remark,2950983 Zar : Wow, no packet loss. Must be a fluke or did they fix anything??

PapaSmurf and Coxengr are MIA..looks like for good this time. Looks like we are on our own...

But if it IS better then good, but I am not going to keep my hopes up with the way Cox goes back and forth with the problems..
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,2950983 Fri, 05 Apr 2002 08:01:37 EDT http://www.dslreports.com/forum/remark,2949947 Micheal64 : I don't know about anyone else in Okc this evening, but my throughput just bottomed out. 2 x modem speeds. Ugh..

Time (US east) Test Results..
2002-04-04 23:22:07 Speed test (la) 226/101 kbps
2002-04-04 23:47:31 Line quality 0% loss latency 115ms
2002-04-03 08:53:36 Speed test (ec) 788/193 kbps ]]> http://www.dslreports.com/forum/remark,2949947 Fri, 05 Apr 2002 01:47:58 EDT http://www.dslreports.com/forum/remark,2947704 imtim83 : Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 15 ms 48 ms 13 ms 10.128.80.1
3 13 ms 19 ms 12 ms 68.11.12.33
4 14 ms 12 ms 56 ms mctydsrc02-gew0304.rd.no.cox.net [68.11.14.17]
5 53 ms 30 ms 66 ms mctybbrc02-pos0101.rd.no.cox.net [68.1.0.68]
6 15 ms 94 ms 14 ms mctybbrc01-pos0100.rd.no.cox.net [68.1.0.62]
7 211 ms 225 ms 162 ms dllsbbrc02-pos0102.rd.dl.cox.net [68.1.0.67]
8 27 ms 23 ms 29 ms gigabitethernet2-1.ipcolo1.Dallas1.Level3.net [2
09.246.136.33]
9 25 ms 83 ms 65 ms gigabitethernet10-1.core1.Dallas1.Level3.net [20
9.244.15.69]
10 25 ms 42 ms 31 ms so-4-0-0.mp1.Dallas1.Level3.net [209.247.10.97]

11 102 ms 62 ms 94 ms so-2-0-0.mp2.NewYork1.Level3.net [209.247.9.89]

12 64 ms 63 ms 70 ms gige7-1.ipcolo1.NewYork1.Level3.net [64.159.17.9
9]
13 101 ms 68 ms 82 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244.
12.182]
14 53 ms 59 ms 86 ms nac-level3.nac.net.156.64.in-addr.arpa [64.156.0
.6]
15 76 ms 56 ms 104 ms a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
16 152 ms 136 ms 126 ms www.dslreports.com [209.123.109.175]

Trace complete.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2947704 Thu, 04 Apr 2002 21:49:14 EDT http://www.dslreports.com/forum/remark,2947492 catseyenu :
Smokin' in the big City!

]]> http://www.dslreports.com/forum/remark,2947492 Thu, 04 Apr 2002 21:32:48 EDT http://www.dslreports.com/forum/remark,2947408 catseyenu : Seems like 5% loss at the gate is a little rough but what do I know.

»/quality/nil/721709

68.12.8.78 5% EC
68.12.14.10 5% WC
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2947408 Thu, 04 Apr 2002 21:25:18 EDT http://www.dslreports.com/forum/remark,2936838 Micheal64 : Folks, it might be worth your while to take a look at something here.

»homepage.ntlworld.com/robin.d.h.···ocsdiag/

That's the site for a java utility that can query your modem and pull up all of it's internal stats and settings. It's helped me , in my opinion, to locate my connection problem last night and at least let me know that it's not the unit. I've been tracking my modem and it's constantly retraining to the MTC. When it retrains, I get a surge of DHCP broadcast traffic from the gateway at 10.0.0.1. Also, I can tell that it's been up just over an hour since it's last retrain and has lost over 700 udp datagrams. That's a game killer right there. That's only an average of 7 udp packets per minute, but when it happens, it's more like one or two hundred. Then it retrains, then I see the dhcp traffic from the headend and then I'm back to normal for a while.

On these problems with packet loss to the gateway, it "may" help to determine if my issue is occuring to more than myself. ]]> http://www.dslreports.com/forum/remark,2936838 Wed, 03 Apr 2002 21:00:03 EDT http://www.dslreports.com/forum/remark,2930298 catseyenu :
Speed test (la) 1341/245 kbps
Speed test (wc) 971/267 kbps
Speed test (ec) 1524/244 kbps

»/quality/nil/720034

]]> http://www.dslreports.com/forum/remark,2930298 Wed, 03 Apr 2002 05:54:27 EDT http://www.dslreports.com/forum/remark,2927435 imtim83 : Micheal hello. Well i was tried of the tech now coming out but finally for the Mon. 8 am to 10 am time i set they came at 11 am. But i did get a full month credit for it! But still that will never replace my time and be enough hehe.
I am not getting tried of them telling me of saying my line is ok too. When the tech came monday morning at 11 am of course it was fine. No packet loss really,etc. But hey i mean it is not bad at 11 am on a monday. Thats why i tried to get a truck out at first on sunday but of course they did not come out. Micheal so when you were a tech for cox.net or cox@home did you think cox handed problems well and really cared about their customers or they just blew them off? Also were you a good tier 1 tech? Like did you care at least? I mean one person like you can make a difference. Maybe not change everyone but hey if you were a good tech that was better than having no good tech on tier 1. You know when i call about packet loss they seem to blame it on me. A broken line, weak siginal, rain or any kind of weather, etc. I hate how they have to blame it on me when i have tried everything possible here to fix it. So i know exactly how you feel. Do you think i should go to bellsouth dsl, directdsl, or earthlink dsl and just forget about cox or no i should wait longer for these problems to be fixed? Its like $50 here dsl for 1500 Mbps download speed and 256Kbps upload speed. Dsl reports said i was 14700 feet away from central office but it could be wrong. But thats not too far. The problems i would say i am having with my cox.net is high latency, very unstable pings, very crazy routing, download speed and upload speed alittle low,etc. Not sure if it will ever be fixed. If it is i have a huge feeling like 100% it will not be fixed intill 1 year if not more.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2927435 Tue, 02 Apr 2002 21:18:28 EDT http://www.dslreports.com/forum/remark,2922401 Micheal64 :

said by imtim83:

---

catsigh go for it! You are the consumer. Consumer holds the power for the company which is the cash flow! I am ready to stop the cash flow just as much as you catsigh. I am tired of the excuses and tired of the tech not coming 2 times in a row when i had it set. Now they saying he should be coming but hes like 1 hour late. Shhh. Cox and their excuses.

---

Your tired of the tech not showing? I'm just tired of them rolling truck after truck to tell me that it's not on my end. If it IS on my end, then I'll happily correct it, but to this date, everything points toward the Central Okc router. I can't explain why it's spitting out dhcp broadcasts at approx the same time that I loose my feed. I don't know the equipment or it's configuration but it would appear to be going into a heightened load control level and shunting various connections to a lower priority to prevent it from going down. It's been this way since November and has gotten worse since the conversion. I just want my connection stability back. My throughput is crap but I can live with lowered throughput as long as it's not running at 4 seconds per packet.]]> http://www.dslreports.com/forum/remark,2922401 Tue, 02 Apr 2002 11:09:38 EDT http://www.dslreports.com/forum/remark,2912672 imtim83 : catsigh go for it! You are the consumer. Consumer holds the power for the company which is the cash flow! I am ready to stop the cash flow just as much as you catsigh. I am tired of the excuses and tired of the tech not coming 2 times in a row when i had it set. Now they saying he should be coming but hes like 1 hour late. Shhh. Cox and their excuses.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2912672 Mon, 01 Apr 2002 11:47:05 EDT http://www.dslreports.com/forum/remark,2912583 catseyenu :
Heh, when the bill comes this month I think I'm going to send this instead of a check.

]]> http://www.dslreports.com/forum/remark,2912583 Mon, 01 Apr 2002 11:35:11 EDT http://www.dslreports.com/forum/remark,2897031 2kmaro : Looks like they have noted DNS problems everywhere. Took this shot just moments ago.
--
My Cox is not @Home now!

]]> http://www.dslreports.com/forum/remark,2897031 Sat, 30 Mar 2002 15:30:24 EDT http://www.dslreports.com/forum/remark,2896013 cinnamon : Don't believe me that Cox's problems are all gone? I just checked the Current System Status for all 17 states. No a single state has any items to report currently. We're all fixed. At least that's what they want us to believe.

As for future activities, only California has anything to report. Technicians will be doing maintenance in Orange County and Santa Barbara for "connection loss", and in Santa Barbara only for "DHCP Services", at 4 different times during the month of April.]]> http://www.dslreports.com/forum/remark,2896013 Sat, 30 Mar 2002 13:27:30 EDT http://www.dslreports.com/forum/remark,2894995 catseyenu :
Kind of hard to belive the Cox status page for OKC when I see this kind of crap.

»/quality/nil/716308
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~

]]> http://www.dslreports.com/forum/remark,2894995 Sat, 30 Mar 2002 11:05:59 EDT http://www.dslreports.com/forum/remark,2892342 Zar : Due to the fact that I play online alot, I got DSL in December as a back up to Cox. I have had no trouble with SWB DSL. My pings are in the 40s on most game servers and my speed is the same all the time , 1182/130.

I would like the speeds I used to get with @home when it first came out (450 to 600k downloads), but I know for now those days are gone. Other than the speed drop, I like my DSL.

Cox is faster, but SWB DSL has better ping and is stable, which Cox is not..

I hope Cox gets its act together. I am just glad I have a choice..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2892342 Fri, 29 Mar 2002 23:47:08 EDT http://www.dslreports.com/forum/remark,2892134 jparn1 : Boys, I do believe we have been wasting our time posting all this information for the last few weeks. My original assumption appears to be correct. Cox does not really give a hoot, as long as we send money, they will tell us anything we want to hear. Kinda like the "Big Show", it's coming, get your tickets, it's gonna be here, get your tickets, get your tickets, IT'S GONE.....What a Rip-Off in OKC! ]]> http://www.dslreports.com/forum/remark,2892134 Fri, 29 Mar 2002 23:23:22 EDT http://www.dslreports.com/forum/remark,2891681 Zar : Nothing much has changed realy, we just got a few days of better packet loss but slower speeds, now we are back to packet loss..

Oh well, back to DSL..
--
Don't knock on deaths door, ring the bell and run, he hates that.

]]> http://www.dslreports.com/forum/remark,2891681 Fri, 29 Mar 2002 22:32:32 EDT http://www.dslreports.com/forum/remark,2889159 tj1234 : Yep looks like I spoke too soon. Routing and packet loss problems are back with a vengeance.

Unfortunately, last night, I emailed a Cox tech that it looked like they nailed the routing problem...and they closed the ticket (along with the other ones that show up on status.cox.net).

Now if only they would fix the problems as fast as they close the tickets!

Looks like its time to call...AGAIN.

Blah. ]]> http://www.dslreports.com/forum/remark,2889159 Fri, 29 Mar 2002 17:56:22 EDT http://www.dslreports.com/forum/remark,2888919 catseyenu :

said by PapaSmurf:

---

Guys, we're still here. Coxengr and myself pop in here as time permits and try to catch the big ticket items and check the pulse on this and a few of our internal newsgroups. We do want to move towards something more substantial in terms of newsgroup support, but what that looks like, how and when is not determined yet. The OKC tickets are still open and I'm trying to get status update from their engineers to share with you. Hope that helps.

---

Thanks PapaSmurf,
It's helpful to know they haven't forgotten us.
It would be really helpful to get a status report.
I have trouble being patient when it seems as if there's no resolution or at least a progress report.
I know I'm spoiled. ;-)
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2888919 Fri, 29 Mar 2002 17:24:23 EDT http://www.dslreports.com/forum/remark,2886130 PapaSmurf :

said by zar:

---

I tend to agree with you since we have not seen a post from PapaSmurf or Coxengr in a few days.

---

Guys, we're still here. Coxengr and myself pop in here as time permits and try to catch the big ticket items and check the pulse on this and a few of our internal newsgroups. We do want to move towards something more substantial in terms of newsgroup support, but what that looks like, how and when is not determined yet. The OKC tickets are still open and I'm trying to get status update from their engineers to share with you. Hope that helps.]]> http://www.dslreports.com/forum/remark,2886130 Fri, 29 Mar 2002 11:05:21 EDT http://www.dslreports.com/forum/remark,2885959 jparn1 : More tests from today...
»/quality/nil/715212
2002-03-29 09:50:36 Speed test (ec) 1216/262 kbps
2002-03-29 09:49:41 Speed test (la) 1863/261 kbps
2002-03-29 09:48:51 Speed test (wc) 2108/275 kbps
Good days and bad days. I think this is about it....
Beats Me in OKC.]]> http://www.dslreports.com/forum/remark,2885959 Fri, 29 Mar 2002 10:43:56 EDT http://www.dslreports.com/forum/remark,2884840 Zar : It got better at 4:30am

»/quality/nil/715056

Going to bed, will see if it is the same when I get out of bed..
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2884840 Fri, 29 Mar 2002 05:32:31 EDT http://www.dslreports.com/forum/remark,2884731 catseyenu : Geeze, Umm..., at least thy've uncloaked the routers.
But what is this?

»/quality/nil/714909]]> http://www.dslreports.com/forum/remark,2884731 Fri, 29 Mar 2002 04:06:41 EDT http://www.dslreports.com/forum/remark,2884452 Zar : »/quality/nil/714965

Yup, bad tonight]]> http://www.dslreports.com/forum/remark,2884452 Fri, 29 Mar 2002 02:08:41 EDT http://www.dslreports.com/forum/remark,2883856 Softbear1 : Really bad today. Sent this report »/quality/nil/714549
up to tier 2.5 today. Hope they get OKC taken care of soon.]]> http://www.dslreports.com/forum/remark,2883856 Fri, 29 Mar 2002 00:09:06 EDT http://www.dslreports.com/forum/remark,2882965 tj1234 : Well it looks like they are at least attempting to work on a routing issue i reported a couple weeks ago.

Although there is still consistent packet loss, its only in the 1 to 5 percent range. And ping times overall are much more consistent (and low).

Maybe there is hope!
]]> http://www.dslreports.com/forum/remark,2882965 Thu, 28 Mar 2002 22:29:10 EDT http://www.dslreports.com/forum/remark,2882689 cinnamon : But as you see, they still have the status.cox.net webpage still saying that we may experience problems here.

]]> http://www.dslreports.com/forum/remark,2882689 Thu, 28 Mar 2002 22:02:56 EDT http://www.dslreports.com/forum/remark,2880903 Zar : I tend to agree with you since we have not seen a post from PapaSmurf or Coxengr in a few days.

Looks like the thread might as well be retired...
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2880903 Thu, 28 Mar 2002 19:05:46 EDT http://www.dslreports.com/forum/remark,2879248 jparn1 : Hey Dredster, from the look of things, I think Cox has pretty much decided that they have accomplished their mission and are ready to add RoadRunner accounts to the load. We are just too small a minority complaining about latency and packet loss to be concerned with. Most of Cox customers don't even know there is such a thing. I don't mean they are stupid, they just are not concerned with it so they never became informed about these issues. They send email and surf the web and if it takes a little longer for pages to open, so what! We gamers have more need to have low latency and little or no packet loss then the average Cox customer. I am still hoping for better but I do not really see much change. I still have packet loss and latency is not great. Web pages are slow to open and the newsgroups are slow and capped. In general, Cox.net is a poor imitation of Cox@home and I have my doubts that it will ever improve to the standard we all hope for it to achieve. They are still better than DSL and 56k so I continue to wait and hope for Cox to fulfill its promise to provide the level of service we had before the change. I have noticed that my PC is turned off much more since the change because of Cox's poor performance. It is hard to enjoy gaming online when I am constantly disconnected or just plain kicked out of a game because of packet loss. April is nearly here and these problems still continue. How long Cox? Dissapointed in OKC.]]> http://www.dslreports.com/forum/remark,2879248 Thu, 28 Mar 2002 15:31:10 EDT http://www.dslreports.com/forum/remark,2878397 Micheal64 :

said by Dredster:

---

Just what is the current status of the Okc Central router and why is it throttling traffic inbound from my cable modem at times yet still able to pass downstream traffic when this occurs?

---

Hmm.. 3 days. No response.

Additional twist. I get no packet loss when this happens. 0. Nada. Zilch. 100% of the packets go through, they're just, ahem, speed challenged.

Again, what is the current status with the Okc Central router? Is it scheduled for replacement/upgrade? Is it acknowledged by Cox that it is throttling inbound traffic only and not outbound? ]]> http://www.dslreports.com/forum/remark,2878397 Thu, 28 Mar 2002 13:34:31 EDT http://www.dslreports.com/forum/remark,2877829 catseyenu : Still getting packet loss on Cox backbone, if anyone is interested. ???

»/quality/nil/714250

10 mtc3dsrc01-pos0901.rd.ok.cox.net 4% 58 60 78.25 82.29
272.03

11 ??? 100% 0 60 0.00 0.00 0.00

12 68.12.8.78 4% 58 60 79.17 81.92 181.54
--
"Parched, dry and thirsty... Knee deep in the river of life." ~cat~]]> http://www.dslreports.com/forum/remark,2877829 Thu, 28 Mar 2002 12:23:54 EDT http://www.dslreports.com/forum/remark,2877351 jparn1 : I sure am glad you have money to burn but $160/month to play games and surf the web is out of the question. There was life before cable. Here is this mornings offering of tests. I am not impressed.
2002-03-28 11:02:37 Speed test (ec) 1287/258 kbps
2002-03-28 11:01:37 Speed test (la) 944/262 kbps
2002-03-28 11:00:41 Speed test (wc) 2352/275 kbps
»/quality/nil/714242
When I look at the overall picture I really do not see any remarkable improvement. Cox performance is about the same as it has been all year. Good thing they have the only cable service in OKC. Good days and bad days in OKC!]]> http://www.dslreports.com/forum/remark,2877351 Thu, 28 Mar 2002 11:11:17 EDT http://www.dslreports.com/forum/remark,2874829 toy4x4 : I'd pay the $160 a month for the 6mb/1.5mb speeds if I could get DSL.. Maybe when I move to the new house later this year.]]> http://www.dslreports.com/forum/remark,2874829 Thu, 28 Mar 2002 00:08:28 EDT http://www.dslreports.com/forum/remark,2873407 anon : Cox is rockin tonight..............NOT

** Speed 833(down)/132(up) kbps **
(At least 16 times faster than a 56k modem)
Finish.

and the usaul 2nd hop and level 3 loss

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 51 ms 57 ms 43 ms 10.0.112.1
2 * * * Request timed out.
3 28 ms 20 ms 73 ms mtc3dsrc01-gew0303.rd.ok.cox.net [68.12.14.5]
4 57 ms 43 ms 145 ms mtc3bbrc01-pos0101.rd.ok.cox.net [68.1.0.104]
5 173 ms 35 ms 94 ms dllsbbrc02-pos0103.rd.dl.cox.net [68.1.0.107]
6 26 ms 47 ms 122 ms gigabitethernet2-1.ipcolo1.Dallas1.Level3.net [2
09.246.136.33]
7 44 ms 251 ms 181 ms gigabitethernet10-0.core1.Dallas1.Level3.net [20
9.244.15.65]
8 47 ms 46 ms 89 ms so-4-0-0.mp1.Dallas1.Level3.net [209.247.10.97]

9 121 ms 449 ms 106 ms so-2-0-0.mp2.NewYork1.Level3.net [209.247.9.89]

10 * * 251 ms gige7-1.ipcolo1.NewYork1.Level3.net [64.159.17.9
9]
11 249 ms 104 ms 103 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244.
12.182]
12 * 103 ms 124 ms unknown.Level3.net [64.156.0.6]
13 110 ms 130 ms 448 ms a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
14 102 ms 131 ms 103 ms www.dslreports.com [209.123.109.175]

Trace complete.]]> http://www.dslreports.com/forum/remark,2873407 Wed, 27 Mar 2002 21:40:14 EDT http://www.dslreports.com/forum/remark,2871281 Micheal64 :

said by tj1234:

---

If i wasn't a few thousand feet too far from the CO, I'd be on DSL right now. :)

DOH!

---

That's why I'm on cable now. SWB added a bridge tap that electronicly extended my path from the CO by 1800 feet and threw me out of range for reliable DSL. They're working on getting that removed. Once that's done, I'll be back in range and will probably go back to DSL unless Cox takes care of current issues. I still have the dsl modem, the home is still wired for it, all I need is the link to the CO activated and I'm all set.
[text was edited by author 2002-03-27 18:00:52]
]]> http://www.dslreports.com/forum/remark,2871281 Wed, 27 Mar 2002 17:59:13 EDT http://www.dslreports.com/forum/remark,2871252 tj1234 : If i wasn't a few thousand feet too far from the CO, I'd be on DSL right now. :)

DOH!]]> http://www.dslreports.com/forum/remark,2871252 Wed, 27 Mar 2002 17:54:29 EDT http://www.dslreports.com/forum/remark,2871231 Micheal64 : Regardless of what happened, it's all moot. The situation is in the present, not the past. Every HSD customer was promised there would be no change in the level of service that we had when we were with @Home. That has already been broken and severly so. Routers are apparently overloading, possibly resetting at whim, or just not plain not processing traffic at times. There's latency all over the network, there's rate limitations and changes in the AUP, changes in upstream / downstream caps, etc.

As soon as DSL is available to me again, I'll switch. Yea, it's slower, but it's a more stable connection none the less.]]> http://www.dslreports.com/forum/remark,2871231 Wed, 27 Mar 2002 17:51:56 EDT http://www.dslreports.com/forum/remark,2871155 tj1234 : Needforspeed,

Here is what i posted in a previous message:

"(Disclaimer: @home made lots of questionable business decisions during its short life so they also share in the blame for their company's demise. But I think the strong arm tactics the cable company's took sealed their fate.)"

Yes @Home was managed by some Boneheads :). Yes they made lots of stupid acquisitions. Yes they should have had pricing contingencies in their contracts with the cable companies.

My point is Cox and company knew their tactics would result in @Home imploding (or at least contribute greatly to it). Cox knew their network was not at the point where it could handle the transition. So in my opinion, they could have done more to make the transition smoother.]]> http://www.dslreports.com/forum/remark,2871155 Wed, 27 Mar 2002 17:39:49 EDT http://www.dslreports.com/forum/remark,2871020 needforspeed59 : "What I was trying to say is that if Cox had done the "right" thing early on with @Home and paid @Home the fair market value for the service @Home was providing to us, perhaps we would not be in the situation we find ourselves in. Perhaps @home would have been able to sustain operation long enough for Cox to get a reliable stable network in place for us to transition to."

So, the bonehead move @Home made when they bought Excite for $8 billion had nothing to do with their collapse? What about the couple billion blown on bluemountain.com? I think Cox and the others paid @Home what they negotiated for. @Home got bigheaded and made some stupid investments. They sold Excite for $10 million in November or December.
--
I survived for days in the desert on nothing but food and water.]]> http://www.dslreports.com/forum/remark,2871020 Wed, 27 Mar 2002 17:26:40 EDT http://www.dslreports.com/forum/remark,2870976 tj1234 : Agreed jparn, I don't want to give Cox any more of my hard earned cash. And you are right, paying Cox more money now is NOT going to fix the current issues any quicker.

What I was trying to say is that if Cox had done the "right" thing early on with @Home and paid @Home the fair market value for the service @Home was providing to us, perhaps we would not be in the situation we find ourselves in. Perhaps @home would have been able to sustain operation long enough for Cox to get a reliable stable network in place for us to transition to.

Maybe they would've had to pass on the extra cost to us, maybe not, but at this point, if I had an alternative broadband provider, I would change to them in a heartbeat even if it meant paying a bit extra for the service.

Shoulda-woulda-coulda at this point.

Please excuse me for hijacking this thread...I just wanted to give everyone a little background on how we got to this point.]]> http://www.dslreports.com/forum/remark,2870976 Wed, 27 Mar 2002 17:21:38 EDT http://www.dslreports.com/forum/remark,2870812 jparn1 : How come some of u guys think that if we throw money at our problems with Cox that the problems will just miraculously go away? I do not really like the idea of paying more money than I am presently paying for the same level of service Cox provided when they were Cox@home. They promised us that we would have the same level of service after the change-over. I hope that will come to pass. Maybe some of u guys have money to throw away, but I do not. By the way, there was a $5.00 rate increase last year. So I think giving Cox more of our hard earned money is a bad idea and we need to get that out of our minds. I hope they are working to deliver on their promise of good service and that is what I am willing to wait for. Cox already takes enough of my money for providing High Speed Internet Access. Back To You In OKC! ]]> http://www.dslreports.com/forum/remark,2870812 Wed, 27 Mar 2002 17:08:32 EDT http://www.dslreports.com/forum/remark,2870148 Zar : Best speed so far..

dfw.speakeasy.net

Your download speed : 2658419 bps, or 2658 kbps.
Browsers would show : about a 324.5 KB/sec transfer rate.
Your upload speed : 243309 bps, or 243 kbps.
Your connection rocks .. above the 1mbit barrier!
--
Don't knock on deaths door, ring the bell and run, he hates that.]]> http://www.dslreports.com/forum/remark,2870148 Wed, 27 Mar 2002 15:51:29 EDT http://www.dslreports.com/forum/remark,2869951 tj1234 : 5 or 10 bucks/month is extraordinary?? Keep in mind that Cox was only paying @Home about 10 or 15 bucks a month per connection so everything YOU were paying to Cox over and above that amount was almost pure profit to Cox.

Even so, I would have gladly paid a bit more a month to keep the same level of service rather than paying the same and getting a great deal less or no service at all. Alright to be honest, I probably would've grumbled a bit, but given the current situation, I would GLADLY pay a bit more to go back to the @Home level of service we were getting :).

Sorry if I don't remember the exact numbers but I got them from an article on CNN.com awhile back.

This is an industry wide issue. The big bandwidth providers are now charging all ISP's the real cost to provide bandwidth so you will start seeing all ISP's raising their rate structure accordingly.]]> http://www.dslreports.com/forum/remark,2869951 Wed, 27 Mar 2002 15:30:35 EDT http://www.dslreports.com/forum/remark,2869784 BillRoland : Ahh, so the answer was to raise the price of Cox@Home to extraordinary levels, just so Cox could pay @Home a "fair price?" Culpability lies with @Home, they shouldn't have allowed the cable companies to walk all over them, provided that the tactics you list are indeed accurate. Cox has to make a profit out of the deal, or else there is no incentive for them to offer cable modem service.
--
"Do your duty in all things. You cannot do more. You should never wish to do less." Robert E. Lee]]> http://www.dslreports.com/forum/remark,2869784 Wed, 27 Mar 2002 15:10:47 EDT http://www.dslreports.com/forum/remark,2869637 imtim83 : I agree]]> http://www.dslreports.com/forum/remark,2869637 Wed, 27 Mar 2002 14:54:08 EDT http://www.dslreports.com/forum/remark,2869612 tj1234 : Just want to reiterate that Cox brought this debacle upon itself.

Prior to the dot com meltdown alot of the big bandwidth providers were selling bandwidth at a loss in the hopes of increasing market share and thereby increasing the value of their stock. When the dot com meltdown occurred, those providers began charging ISP's the real cost to provide that bandwidth.

@Home had long term contracts with Cox TCI and others that were based on the pre-meltdown price for bandwidth. Post-meltdown, @Home was providing all that internet connectivity to Cox and company at a substantial loss per connection (i think around 5 or 10 bucks loss per conn). NOw if Cox and company had really wanted to provide their customers with reliable connectivity while they built up their network, all they had to do was start paying @Home what it was costing @home to provide connectivity and Cox would have had more than enough time to bring up their network before switching everyone.

Add to this the fact that Cox TCI and company were trying to buy @Home at fire sale prices (which were induced because of the aforementioned sell-at-loss contracts) and it would seem to me that not only did Cox have culpability in creating this whole mess (cox's current sucky network) but were in actuality the root cause of it.

(Disclaimer: @home made lots of questionable business decisions during its short life so they also share in the blame for their company's demise. But I think the strong arm tactics the cable company's took sealed their fate.)

So as I said in a previous post, I am sympathetic towards the folks in the trenches at Cox. After all they are just trying to make the best of a horrible situation. But Cox management IMHO is entirely responsible for the current state of affairs.

Tom]]> http://www.dslreports.com/forum/remark,2869612 Wed, 27 Mar 2002 14:51:32 EDT http://www.dslreports.com/forum/remark,2867513 jparn1 : 2002-03-27 09:54:54 Speed test (wc) 2092/275 kbps
2002-03-27 09:54:05 Speed test (la) 903/258 kbps
2002-03-27 09:53:06 Speed test (ec) 2072/256 kbps
Speakeasy Speed Test: (dfw) 2390/262 kbps
»/quality/nil/713198
Here is this mornings test offering. Cox appears to have reached a plateau for now. I guess this is about all she wrote. I will continue to test and post if u guys want.
I have definitely seen better, but this is sure not the worst. Gaming is improved but not as good as it was with @home. Someday maybe.....]]> http://www.dslreports.com/forum/remark,2867513 Wed, 27 Mar 2002 10:12:30 EDT http://www.dslreports.com/forum/remark,2866031 Micheal64 : I've been fairly quiet in here the last few days since the last truck roll on my issue. However, I'd like to ask a direct question to any Cox Engineer or Rep that is in this forum.

Just what is the current status of the Okc Central router and why is it throttling traffic inbound from my cable modem at times yet still able to pass downstream traffic when this occurs?]]> http://www.dslreports.com/forum/remark,2866031 Wed, 27 Mar 2002 01:18:58 EDT http://www.dslreports.com/forum/remark,2865697 Micheal64 :

said by needforspeed59:

---

Wow! 9 pages to this thread! I gotta hand it to you all, this is interesting to read for someone like me. I just like the constant connection (no dialing in) and quick jumps to websites. I hope you gamers get your pains fixed soon.

---

Some notice it more than others due to gaming, but the problem effects a vast amount of people in the area. I notice it when I'm trying to receive mail, surf on pages with more than your average number of graphics images, news (which has problems of it's own). For those that don't see the problem, I'm happy for you. I on the other hand, work and play in a unix envoirnment. I am constantly downloading updates to my OS and installed components and the effect that the current issue has on those downloads are readily noticed. Trying to download a cvs tree update for a variety of system components used to take 5 minutes. Now, at times, it takes almost 20 minutes. My son on the other hand, went to update his MSIE the other night (20mb download) and it took him nearly an hour to get it. ]]> http://www.dslreports.com/forum/remark,2865697 Wed, 27 Mar 2002 00:24:49 EDT http://www.dslreports.com/forum/remark,2863974 catseyenu : 2002-03-26 21:20:44 Speed test (la) 1602/261 kbps

2002-03-26 21:19:00 Speed test (wc) 1381/273 kbps

I certainly hope it wiill get better than this.

Bump! (Lets keep this up top so as to get greased)]]> http://www.dslreports.com/forum/remark,2863974 Tue, 26 Mar 2002 21:31:08 EDT http://www.dslreports.com/forum/remark,2857767 jparn1 : 2002-03-26 08:54:38 Speed test (wc) 2019/275 kbps
2002-03-26 08:53:54 Speed test (la) 1830/263 kbps
2002-03-26 08:52:55 Speed test (ec) 2004/262 kbps
»/quality/nil/712190
Not much change this morning. Is this as good as it gets? Beats me?]]> http://www.dslreports.com/forum/remark,2857767 Tue, 26 Mar 2002 08:58:38 EDT http://www.dslreports.com/forum/remark,2857404 needforspeed59 : Wow! 9 pages to this thread! I gotta hand it to you all, this is interesting to read for someone like me. I just like the constant connection (no dialing in) and quick jumps to websites. I hope you gamers get your pains fixed soon.
--
I survived for days in the desert on nothing but food and water.]]> http://www.dslreports.com/forum/remark,2857404 Tue, 26 Mar 2002 06:56:20 EDT http://www.dslreports.com/forum/remark,2856537 toy4x4 : Oh and while I'm at it, open a friggin trouble ticket for the news server admins and tell them to fix it. Don't give me that capped BS cause capping doesn't cause you to get dropped all the time.]]> http://www.dslreports.com/forum/remark,2856537 Tue, 26 Mar 2002 00:51:34 EDT http://www.dslreports.com/forum/remark,2856527 toy4x4 : Masking the problem is not fixing it. Call the vendor and get them on site until they fix it. It's not that hard when you just dropped millions of dollars on equipment like you just did in the past 6 months.

All you have done is removed our ability to help you and therefore you have lost my trust completely that you are working on the problem. ]]> http://www.dslreports.com/forum/remark,2856527 Tue, 26 Mar 2002 00:49:29 EDT http://www.dslreports.com/forum/remark,2853737 catseyenu : Still getting a little packet loss on the Cox backbone.

»/quality/nil/711656]]> http://www.dslreports.com/forum/remark,2853737 Mon, 25 Mar 2002 19:50:17 EDT http://www.dslreports.com/forum/remark,2851898 jparn1 : Coxengr, thx for the answer. Surely, this will all work out eventually. Doing some testing now and I will post later.
These tests are about the same, maybe a little slower on speed test.
»/quality/nil/711498
2002-03-25 16:25:37 Speed test (la) 1428/258 kbps
2002-03-25 16:24:39 Speed test (wc) 2284/275 kbps
2002-03-25 16:23:51 Speed test (la) 912/263 kbps
2002-03-25 16:22:50 Speed test (wc) 1519/275 kbps

[text was edited by author 2002-03-25 16:36:16]]]> http://www.dslreports.com/forum/remark,2851898 Mon, 25 Mar 2002 16:21:14 EDT http://www.dslreports.com/forum/remark,2850972 coxengr : jparn: yes, in OKC they decided to just turn off icmp ping replies until the vendor fixes the random problem. We were getting too many questions and since it's non-impacting, better to just make it invisible. Of course I'm sure we'll get plenty of 100% questions, but most people should figure out that since they can still get through, it must be an anomaly.]]> http://www.dslreports.com/forum/remark,2850972 Mon, 25 Mar 2002 14:07:15 EDT http://www.dslreports.com/forum/remark,2848378 Zar : Well, Packet loss is GONE!! (For Now)..

As you can see some saw tooth latency..

»/quality/nil/711025

Speed is back

Your download speed : 2520698 bps, or 2520 kbps.
Browsers would show : about a 307.7 KB/sec transfer rate.
Your upload speed : 267773 bps, or 267 kbps.
Your connection rocks .. above the 1mbit barrier!

Also the routers have names now, like mtc3bbrc01-pos0102.rd.ok.cox.net..

Could this mean that we are not going thru Atlanta anymore??

Going to give it a games test now in Tribes2 to see if I get lots of ping spikes like before..

(UPDATE..game playing worked fine for Tribes2, only had 2 or 3 ping spikes in a 45min time frame, but DSL in my area is still better)

I must say that right now it is better than it has been for me in 3 months!!


--
Don't knock on deaths door, ring the bell and run, he hates that.
[text was edited by author 2002-03-25 04:12:24]]]> http://www.dslreports.com/forum/remark,2848378 Mon, 25 Mar 2002 01:55:07 EDT http://www.dslreports.com/forum/remark,2847264 cwren : I've been out of touch for about a week due to a family crisis. What a difference a week makes! I must give praise where praise is due. My speed is back up, and my packet loss is gone. Thank you Cox.]]> http://www.dslreports.com/forum/remark,2847264 Sun, 24 Mar 2002 22:55:18 EDT http://www.dslreports.com/forum/remark,2845413 catseyenu : intim83,
That's the first time I've heard of them threatening to charge for rolling a truck to fix THEIR problems. Are you in OKC?
Ummm..., might I suggest a Pringle fix? I can see the transmitters from my house ;~) (That's a joke.)

»/quality/nil/710676]]> http://www.dslreports.com/forum/remark,2845413 Sun, 24 Mar 2002 19:08:23 EDT http://www.dslreports.com/forum/remark,2845339 anon : Initim,

Sending a truck out is Cox's way of getting you off the phone and hopefully stalling you long enough for their network folks to get the real problem (internal cox network issues) fixed. The good news is they won't charge you for sending the truck...bad news is its just a waste of your time.

Everyone can thank Cox (and TCI) management for price gouging @Home into oblivion before Cox had a viable network capable of handling their customer base. I want to feel sorry for the poor slobs on the phone but since Cox brought this on themselves, i really have no sympathy.

Tom

]]> http://www.dslreports.com/forum/remark,2845339 Sun, 24 Mar 2002 18:58:57 EDT http://www.dslreports.com/forum/remark,2845250 imtim83 : catsigh you know what tech support told me when i called 1-800-234-3993. They said they need to send a truck out. I tried to explain to them it was not be but still they want me to send a truck out. Pain in the butt but i allowed them send the truck out. Got the truck to come out next sunday between 5pm and 8pm sense thats when the problem occurs mostly it seems. But i still do not think its me or my wires here. Because if they were cut just like i told cox it would not be only one day or at different times. But cox did not listen at all. Even tried talking to a supervisor but they said they wanted to send a truck out too. I just hoping that i do not get charged for this truck getting sent out because the last time i had a truck come out the tech threaten me that i would have to pay for the next truck i have come out here. So mad at that.
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2845250 Sun, 24 Mar 2002 18:46:16 EDT http://www.dslreports.com/forum/remark,2845160 catseyenu :
When the bullet hits the wall.

]]> http://www.dslreports.com/forum/remark,2845160 Sun, 24 Mar 2002 18:33:16 EDT http://www.dslreports.com/forum/remark,2845119 catseyenu :
Beginning to wonder if they will get back up.

Talked to support, they said this was an unscheduled problem.
Wife wants to know if scheduled problems are better. Also asked, "This is going to get better, right?"
Weell, Honey...



Swimming through concrete is about it.
[text was edited by author 2002-03-24 18:29:46]
]]> http://www.dslreports.com/forum/remark,2845119 Sun, 24 Mar 2002 18:27:51 EDT http://www.dslreports.com/forum/remark,2844904 anon : Tracing route to support.cox.net [68.1.17.7]
over a maximum of 30 hops:

1 56 ms 11 ms 9 ms 10.0.112.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * 14 ms mtc3bbrc01-pos0101.rd.ok.cox.net [68.1.0.104]
5 28 ms 18 ms 63 ms dllsbbrc02-pos0103.rd.dl.cox.net [68.1.0.107]
6 275 ms 29 ms 30 ms mctybbrc01-pos0102.rd.no.cox.net [68.1.0.66]
7 216 ms 36 ms 32 ms mctybbrc02-pos0100.rd.no.cox.net [68.1.0.63]
8 * * * Request timed out.
9 * 55 ms 39 ms lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
10 * * * Request timed out.
11 * * 247 ms support.cox.net [68.1.17.7]

Trace complete.

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 20 ms 19 ms 30 ms 10.0.112.1
2 * * * Request timed out.
3 * * * Request timed out.
4 110 ms 15 ms 52 ms mtc3bbrc01-pos0101.rd.ok.cox.net [68.1.0.104]
5 * * 311 ms dllsbbrc02-pos0103.rd.dl.cox.net [68.1.0.107]
6 * * 238 ms gigabitethernet2-1.ipcolo1.Dallas1.Level3.net [2
09.246.136.33]
7 * * * Request timed out.
8 * * 245 ms so-4-0-0.mp1.Dallas1.Level3.net [209.247.10.97]

9 * 134 ms 107 ms so-3-0-0.mp1.NewYork1.Level3.net [64.159.1.41]
10 * 293 ms 65 ms gige6-1.ipcolo1.NewYork1.Level3.net [64.159.17.6
7]
11 222 ms 148 ms 67 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244.
12.182]
12 * * * Request timed out.
13 205 ms 66 ms 65 ms a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
14 339 ms 63 ms 66 ms www.dslreports.com [209.123.109.175]

Trace complete.

And they want to dump all the RR users on this network???
]]> http://www.dslreports.com/forum/remark,2844904 Sun, 24 Mar 2002 17:55:36 EDT http://www.dslreports.com/forum/remark,2844639 imtim83 : 2kmaro here too in louisiana :(

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * 38 ms * 10.128.80.1
3 * * * Request timed out.
4 28 ms 12 ms 18 ms mctydsrc02-gew0304.rd.no.cox.net [68.11.14.17]
5 26 ms 33 ms 32 ms mctybbrc02-pos0101.rd.no.cox.net [68.1.0.68]
6 10 ms 11 ms * mctybbrc01-pos0100.rd.no.cox.net [68.1.0.62]
7 46 ms 43 ms 24 ms dllsbbrc02-pos0102.rd.dl.cox.net [68.1.0.67]
8 27 ms 32 ms 23 ms gigabitethernet2-1.ipcolo1.Dallas1.Level3.net [2
09.246.136.33]
9 * 44 ms 23 ms gigabitethernet10-1.core1.Dallas1.Level3.net [20
9.244.15.69]
10 * * 28 ms so-4-0-0.mp1.Dallas1.Level3.net [209.247.10.97]

11 * 64 ms 61 ms so-3-0-0.mp1.NewYork1.Level3.net [64.159.1.41]
12 61 ms 60 ms 67 ms gige6-1.ipcolo1.NewYork1.Level3.net [64.159.17.6
7]
13 73 ms 62 ms 61 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244.
12.182]
14 61 ms * 62 ms unknown.Level3.net [64.156.0.6]
15 64 ms 64 ms * a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
16 109 ms 85 ms * www.dslreports.com [209.123.109.175]
17 152 ms * 66 ms www.dslreports.com [209.123.109.175]

Trace complete.

Tracing route to support.cox.com [68.1.17.7]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 23 ms 33 ms 42 ms 10.128.80.1
3 54 ms 10 ms * 68.11.12.33
4 12 ms 88 ms 27 ms mctydsrc02-gew0304.rd.no.cox.net [68.11.14.17]
5 63 ms 27 ms 49 ms mctybbrc02-pos0101.rd.no.cox.net [68.1.0.68]
6 35 ms 22 ms * lkhnbbrc02-pos0102.rd.at.cox.net [68.1.0.10]
7 39 ms 56 ms * lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
8 34 ms 109 ms 76 ms 68.1.15.246
9 * 25 ms * support.cox.net [68.1.17.7]
10 26 ms * 56 ms support.cox.net [68.1.17.7]

Trace complete.

Tracing route to support.cox.com [68.1.17.7]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 14 ms 40 ms 11 ms 10.128.80.1
3 13 ms 52 ms 12 ms 68.11.12.33
4 63 ms 76 ms 41 ms mctydsrc02-gew0304.rd.no.cox.net [68.11.14.17]
5 106 ms 30 ms 87 ms mctybbrc02-pos0101.rd.no.cox.net [68.1.0.68]
6 * * * Request timed out.
7 27 ms 59 ms * lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
8 * 33 ms 102 ms 68.1.15.246
9 50 ms 86 ms 34 ms support.cox.net [68.1.17.7]

Trace complete.

Tracing route to www.cox.net [68.1.17.7]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 13 ms 86 ms 50 ms 10.128.80.1
3 16 ms 17 ms * 68.11.12.33
4 11 ms 23 ms * mctydsrc02-gew0304.rd.no.cox.net [68.11.14.17]
5 56 ms * 104 ms mctybbrc02-pos0101.rd.no.cox.net [68.1.0.68]
6 * 44 ms * lkhnbbrc02-pos0102.rd.at.cox.net [68.1.0.10]
7 * 43 ms 22 ms lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
8 37 ms 22 ms 42 ms 68.1.15.246
9 52 ms * 36 ms support.cox.net [68.1.17.7]

Trace complete.

Tracing route to www.cox.com [206.157.230.50]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * 36 ms 25 ms 10.128.80.1
3 21 ms * * 68.11.12.33
4 * 46 ms 75 ms mctydsrc01-gew0304.rd.no.cox.net [68.11.14.9]
5 80 ms 26 ms 22 ms mctybbrc01-pos0101.rd.no.cox.net [68.1.0.64]
6 22 ms 21 ms 36 ms dllsbbrc02-pos0102.rd.dl.cox.net [68.1.0.67]
7 45 ms 37 ms 37 ms gigabitethernet2-1.ipcolo1.Dallas1.Level3.net [2
09.246.136.33]
8 * * * Request timed out.
9 * 24 ms 23 ms acr1-sonet6-0-0-0.Dallas.cw.net [208.172.131.225
]
10 59 ms 83 ms 44 ms acr1-loopback.Atlanta.cw.net [208.172.66.61]
11 34 ms 34 ms 76 ms bar3-loopback.Atlanta.cw.net [208.172.66.7]
12 * 40 ms 163 ms cox-enterprises.Atlanta.cw.net [208.172.76.202]

13 102 ms * * 206.157.224.2
14 39 ms 47 ms * 206.157.230.42
15 41 ms * 54 ms 206.157.230.50

Trace complete.

»/quality/nil/710556

»/quality/nil/710574

»/quality/nil/710585
--
Any help is very appreicated. Please Reply. Thanks]]> http://www.dslreports.com/forum/remark,2844639 Sun, 24 Mar 2002 17:19:34 EDT http://www.dslreports.com/forum/remark,2844620 2kmaro : Sunday, March 24, 4:15 p.m. Surfing is like swimming through well set concrete!

1 1 ms 1 ms 1 ms 192.168.0.1
2 12 ms 26 ms 14 ms 10.1.16.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * 456 ms 14 ms mtc3bbrc02-pos0101.rd.ok.cox.net [68.1.0.108]
6 * * 90 ms mtc3bbrc01-pos0100.rd.ok.cox.net [68.1.0.102]
7 112 ms 18 ms 17 ms dllsbbrc02-pos0103.rd.dl.cox.net [68.1.0.107]
8 * * 161 ms gigabitethernet2-1.ipcolo1.Dallas1.Level3.net [
09.246.136.33]
9 * 204 ms 17 ms gigabitethernet11-0.core1.Dallas1.Level3.net [2
9.244.15.77]
10 30 ms 22 ms 18 ms so-4-0-0.mp1.Dallas1.Level3.net [209.247.10.97]

11 281 ms 65 ms 55 ms so-3-0-0.mp1.NewYork1.Level3.net [64.159.1.41]
12 * * * Request timed out.
13 * * 220 ms pos11-0.hsipaccess1.Newark1.Level3.net [209.244
12.182]
14 219 ms 56 ms 57 ms unknown.Level3.net [64.156.0.6]
15 193 ms 58 ms 58 ms a9-0-0-152.msfc1.oct.nac.net [209.123.11.237]
16 146 ms 62 ms 60 ms dslreports.com [209.123.109.175]

Trace complete.
--
I am not now, nor have I ever been, a member of the Comcast Party.]]> http://www.dslreports.com/forum/remark,2844620 Sun, 24 Mar 2002 17:17:18 EDT http://www.dslreports.com/forum/remark,2839115 powerhog : catsigh-
try dfw.speakeasy.net I've found that the BBR speed servers are awfully swamped most of the time.

Here's what I get from speakeasy:
** Speed 2480(down)/270(up) kbps **
(At least 49 times faster than a 56k modem)
--
The United States Constitution (c) 1791. All Rights Reserved]]> http://www.dslreports.com/forum/remark,2839115 Sat, 23 Mar 2002 23:04:32 EDT http://www.dslreports.com/forum/remark,2835778 jparn1 : Hey coxengr, can u offer an explanation for these routers that are showing 100% loss. This is happening to several of us and I for one do not know what to make of it. It is not causing our tests to fail so what gives? Any and all help appreciated. Curious in OKC!]]> http://www.dslreports.com/forum/remark,2835778 Sat, 23 Mar 2002 15:54:42 EDT http://www.dslreports.com/forum/remark,2834999 catseyenu :

said by powerhog:

---

Looks like Cox has purposely configured it (and a few other routers) to NOT reply to pings. Packets (ICMP and other) not destined specifically for the router should go through fine.

---

May not be able to see router but I see this.

(wc) 443/226 kbps

(la) 762/263 kbps

(ec) 1244/188 kbps
[text was edited by author 2002-03-23 14:01:21]

[text was edited by author 2002-03-23 15:46:16]
]]> http://www.dslreports.com/forum/remark,2834999 Sat, 23 Mar 2002 13:52:06 EDT http://www.dslreports.com/forum/remark,2834668 powerhog : Looks like Cox has purposely configured it (and a few other routers) to NOT reply to pings. Packets (ICMP and other) not destined specifically for the router should go through fine.
--
The United States Constitution (c) 1791. All Rights Reserved]]> http://www.dslreports.com/forum/remark,2834668 Sat, 23 Mar 2002 13:05:46 EDT http://www.dslreports.com/forum/remark,2833256 jparn1 : 2002-03-23 09:24:24 Speed test (la) 2015/262 kbps
2002-03-23 09:22:58 Speed test (ec) 2029/275 kbps
2002-03-23 09:22:16 Speed test (ec) 979/263 kbps
2002-03-23 09:21:20 Speed test (la) 1065/263 kbps
2002-03-23 09:20:19 Speed test (wc) 2125/276 kbps
»/quality/nil/709120
Hey guys, here are some tests from this morning. Still have that hop with 100% loss. Beats me? What do u guys make of it? More Later.]]> http://www.dslreports.com/forum/remark,2833256 Sat, 23 Mar 2002 09:31:30 EDT http://www.dslreports.com/forum/remark,2830052 catseyenu :
Here we go again.

Hope this is an indication of work being done.