dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
39

Alex J
@ecatel.net

Alex J to drew

Anon

to drew

Re: Necessary?

So saying you take feedback "very seriously" then proceeding to not allow any = fine.

Pointing out how that's rather silly = ridiculous.

Glad we've got that straightened out.

drew
Radiant
Premium Member
join:2002-07-10
Port Orchard, WA

1 recommendation

drew

Premium Member

Blog comments on a hot button issue are the antithesis of feedback.

Cisco has numerous feedback channels one can pursue.

Alex J
@sunwave.com.br

Alex J

Anon

Blog comments on a hot button issue are the antithesis of feedback.

While blog comment quality usually leaves something to be desired (this conversation a prime example), saying it's not feedback is complete nonsense.

It's just feedback that's public and in the case likely negative.

viperpa33s
Why Me?
Premium Member
join:2002-12-20
Bradenton, FL

viperpa33s to drew

Premium Member

to drew
Since you are an expert on this, do you work for Cisco? Are you a customer of Cisco on a daily bases? First of all I can tell you from experience that there feedback sucks. Not only don't they listen to there residential customers, they don't listen to there business customers either.

As far as providing numerous feedback channels, show me where they are? You mean like the worthless feedback emails a company sends you after you buy and register the product?
MattAKM
join:2002-08-04
Anoka, MN

MattAKM

Member

Spot on, my former employer spent millions on Crisco and their support was terrible. I could write a novel on their excuse for support.
»flic.kr/p/cs2iEw