|reply to drew |
Since you are an expert on this, do you work for Cisco? Are you a customer of Cisco on a daily bases? First of all I can tell you from experience that there feedback sucks. Not only don't they listen to there residential customers, they don't listen to there business customers either.
As far as providing numerous feedback channels, show me where they are? You mean like the worthless feedback emails a company sends you after you buy and register the product?