said by LanAdmin:It's too bad you can leave comments and not know anything about what you are talking about! To say "Their instructions are not missing anything" is idiotic when they just give part of a page of sample settings and the phone requires 3 pages of settings that can range from zero to 240 million without any way to know what values works with their service! The meager sample they have is not correct anyway. I was able to get it working after a week of trial and error experiments though.
You definitely have some problems with your installation. Their instructions are not missing anything. "Outbound Proxy" must be empty. You have to follow »wiki.voip.ms/article/Devices
It takes less than 2 seconds to log in my account, 9 seconds to get full "Registration Status" of my 5 lines. Near instantaneous to display any information in "Account settings". Navigation in menu is fast. I use Cisco SPA2102, codec G711u and you can't tell any difference from a wired line (Bell).
I am using VoIP.ms service since April 2011. I have my home phone line with them. My Internet is speed cable from Electronic Box.