http://www.dslreports.com/forum/CA-Speed-crawling-at-night-during-peak-hours-27293607 en Fri, 24 May 2013 18:29:03 EDT Fri, 24 May 2013 18:29:03 EDT http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27324150
The end result is basically, tough luck, suck it up.

They can send a tech down but only during working hours, when there is no congestion on the node. If the speed result is with-in their acceptable range, I will be charged an $85 fee.

They state my modem is set up correctly on their end.

I might as well downgrade my damn service, agh. I'm so disgusted.]]> http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27324150 Thu, 12 Jul 2012 21:24:14 EDT http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27294687
I'll call up cox and see if my modem is configured correctly as I'm only seeing two channels on the downlink.

Still sucks that between 6-12 (when my family is home) we are unable to stream anything without buffering constantly).

And weekends, the service sucks pretty much at all hours.]]> http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27294687 Tue, 03 Jul 2012 12:27:15 EDT http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27293824
Another possibility is that your area does have more than 2 downstream channels but, for some reason, your modem isn't detecting the other ones. If this is the case, a tech visit would be useful. ]]> http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27293824 Tue, 03 Jul 2012 07:56:53 EDT http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27293629 http://www.dslreports.com/forum/Re-CA-Speed-crawling-at-night-during-peak-hours-27293629 Tue, 03 Jul 2012 03:15:58 EDT http://www.dslreports.com/forum/CA-Speed-crawling-at-night-during-peak-hours-27293607
I have the premier packager internet which I believe is advertised at 25MB.

Well, During the day it's somewhat reaching that. but at night 6PM to about 12AM daily it CRAWLS. I'm talking down to 1-3MB. That's a HUGE drop in service IMO.

I call Cox and they make me run through resets everytime and then they want to send a tech. Which BTW comes during NON peak hours. I'd like them to send a tech at 9pm.... but obviously, they won't.

I also mention to them about node congestion but the techs on phone act like I'm speaking Greek.

Is there ANYTHING I can do on my end to gain some sort of speed boost?

Modem is a Cisco DPC3010

Thanks

Model: Cisco DPC3010
Vendor: Cisco
Hardware Revision: 1.0
MAC Address:
Bootloader Revision: 2.3.0_R1
Current Software Revision: DPC3010-v302r12901-110516a-COX
Firmware Name: dpc3010-v302r12901-110516a-COX.bin
Firmware Build Time: May 16 2011 17:09:15
Cable Modem Status: Operational

Downstream Channels
Power Level: Signal to Noise Ratio:
Channel 1: -1.0 dBmV 39.3 dB
Channel 2: -1.3 dBmV 38.3 dB
Channel 3: 0.0 dBmV 0.0 dB
Channel 4: 0.0 dBmV 0.0 dB
Channel 5: 0.0 dBmV 0.0 dB
Channel 6: 0.0 dBmV 0.0 dB
Channel 7: 0.0 dBmV 0.0 dB
Channel 8: 0.0 dBmV 0.0 dB

Upstream Channels
Power Level:
Channel 1: 41.5 dBmV
Channel 2: 0.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV]]> http://www.dslreports.com/forum/CA-Speed-crawling-at-night-during-peak-hours-27293607 Tue, 03 Jul 2012 02:37:34 EDT