ACANAC - Unacceptable lack of customer service -

Author	All Replies
Crash @egicobjectives.com	ACANAC - Unacceptable lack of customer service Hi - I fully empathize with the ACANAC situation. They have given me nothing but problems and they also are not accountable for their service or lack there of. For weeks at a time I would be without service. I discovered after 8,000 emails to them that the modem that they sold me was faulty. They have replaced it two or three times - always the same sh!t modem model with all the same problems. I finally asked them to refund it so i could buy myself a proper one and they refuse. Who knows it might be their service coming into the house or the modem but one thing i know for sure it's their fault and they will do nothing about it. Its fine for we consumers to pay them up front and then tolerate rude reps, bad service and no consistent internet access. AWFUL. The CRTC or whomever regulates them needs to investigate and think about suspending their license.
Crash @egicobjectives.com	to review · permalink · 2012-07-03 12:44:36 ·
Lynn Premium join:2011-08-11 Trenton, ON kudos:7 Reviews: ·Cogeco Cable	For weeks at a time I would be without service. I discovered after 8,000 emails to them that the modem that they sold me was faulty. ----8,000 emails? you would have been tagged as spammer if you sent that many They have replaced it two or three times - always the same sh!t modem model with all the same problems. I finally asked them to refund it so i could buy myself a proper one and they refuse. ---If they tried the modem and that is not the problem that is when we send in a ticket to have a tec come out to find out what the problem us Who knows it might be their service coming into the house or the modem --we are responsible for lines from pole to demark not into your home.
	to review · permalink · 2012-07-03 13:16:14 ·

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ACANAC - Unacceptable lack of customer service