N6ATF9
join:2010-04-06
La Mesa, CA | [CA] [San Diego] Connection hell Kept getting disconnected from Blizzard's Diablo III server today, and our VOiP quality (voipo) has gone to crap for the past few weeks, as well as what seems like massive amounts of random packet loss forcing browser reloads and sometimes approaching 56K wait times no matter if I use Cox, Google, or OpenDNS servers. Noticed that the reboot time for our SB5101 has slowed considerably, possibly because of all these errors?
2012-07-03 19:01:59 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:36 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:00:34 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
2012-07-03 18:55:46 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-07-03 15:46:28 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2012-07-03 09:26:29 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
2012-07-01 12:40:45 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2012-07-01 09:26:29 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
Downstream Value
Frequency 591000000 Hz
Signal To Noise Ratio 38.6 dB
Power Level -1.0 dBmV
Upstream Value
Channel ID 1
Frequency 29988000 Hz
Power 44.2 dBmV
Ping to Tijuana is 63ms, per speedtest.net |
|
N6ATF
join:2012-07-03
Lemon Grove, CA
1 edit | On real account now, had to reregister after idle username deactivation.
»/testhistory/1836494/bf390
Smokeping's probably going to be the place to watch everything go downhill (over the next 2 days that I set it to run) after the immediate post-reboot line quality test. Since it's been this bad, modem and router reboots haven't resulted in long-lasting improvement.
P.S. I called my voicemail-to-email number before the reboot and can Dropbox that if you want to hear how bad it gets. |
|
N6ATF
join:2012-07-03
Lemon Grove, CA
1 edit | reply to N6ATF9
Just used VOIPo's network checker and sent them the results (I've IMed the link to CoxSanDiego, but if you're on the authorized support list, let me know and I'll send it to you too). This is what they said:
Thank you for your email Jonathan. I have examined your trace-route thoroughly. Based on my examination, you will need to contact your ISP and show the trace-route. The ISP will need to resolve your intermittent issues there.
===================
Ticket ID: XCJ-798199
Department: Customer Care
Priority: Requests Handled in Order Received
Status: Pending Customer Response |
|
