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trunkmonkee

join:2007-12-27
Springfield, MO

[Cable HSI] Not provisioned for Ultra50 after hiccup last week!

After Columbia's minor hiccup with internet service last week I haven't achieved any faster speeds than what MCMax can provide. I believe I haven't been provisioned correctly.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117

Re: [Cable HSI] Not provisioned for Ultra50 after hiccup last we

Send me your telephone# or MAC address I can check your provisioning and your connection currently.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
I re provisioned your modem, you should be good. You may need to reset any additional networking equipment or your computer.