Rockaway Park, NY
|reply to kilrathi |
Re: [TWC] packet loss / service degraded - amp in rockaway park,
Yes its similar and i know like 4 guys at the escalaton cause i call so much and problems been going so much, they all see the problem clearly and basically say plant tech should trace frequencies or check plant side because at this point thats where thhis problem lies. However, they cannot force this i have to then talk to client relations who is not available past 5pm and only that person can get plant tech or team to do something about, of course 2 weeks ago i was told by client relations that plant tech was looking into it and someone said that noise was caused by high voltage at night but nothing returned to client relations yet abuot whether anything was done about it, clearly based on situation nothing has. I paid my bill again and $100 just for internet is a lot but considering nothing is being done to fix my internet and its clearly upstream snr issue every day this is definitely last time i ever pay the bill till this is fixed or canceled.