public
join:2002-01-19
Santa Clara, CA | reply to gr8pumpkin
Re: [Availability] line dropping frequently said by gr8pumpkin:I have been having issues with my connectivity dropping several times a day for a while now. Begin by posting dsl stats from the modem. |
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| I have attached a screen shot in pdf format, is this what you are looking for?
Thanks,
Randy
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public
join:2002-01-19
Santa Clara, CA | said by gr8pumpkin:I have attached a screen shot in pdf format, is this what you are looking for?
Thanks,
Randy
Your modem shows full speed sync with good noise margin.
Can you get this data when the problem occurs? |
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| I took this right after the connection dropped. I do not know if this helps but I have a Network Monitor and when the connection drops, it is only the download speed but the upload speed remains normal.
Thanks |
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public
join:2002-01-19
Santa Clara, CA | said by gr8pumpkin:I took this right after the connection dropped. I do not know if this helps but I have a Network Monitor and when the connection drops, it is only the download speed but the upload speed remains normal.
Line stats continue to be excellent.
When you say connection drops, do you mean resync, or some sites are not accessible? |
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| How can I tell its a resync? When the connection drops I can not connect to any sites. |
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| The drops usually last a few seconds to over a minute and can happen once every 10 - 15mins. As you can imagine this can be very frustrating. When this happens, there is no sign of "connection has been disconnected". When loading a webpage or playing a game online this seems to be occurring more often.
Please help, Thanks |
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| I live in Los Angeles County and after nearly 2 years of maxed out speeds and no hassles my connection started randomly dropping much like yours. If you have an ATT 2wire router I suggest you connect it and log into the DSL Diagnostics page to have a look, It turns out most of my disconnections were being caused by some timing issue (exit code CRC_MISMATCH or something) that was taken care of right over the phone this Wednesday morning. Now all that's left to solve is my high latency, horrible upload speed, and fluctuating download. |
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