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Nitro, WV

Suddenlink Metering, or I throw a BS flag!!!

I'm still trying to figure out how I "used" 10 GB on 6/30/12 when the power to my house was out until 2PM, and my family didn't arrive home from a 10 hour trip until about 9PM.

So, please explain this. The usage meter shows 10GB usage on 6/30/12. The power was off most of that day, and we did not get home from Myrtle Beach, SC until about 9:30PM that day.

How does that happen??

I think it's time to file a complaint with the Attorney General of my state. I called Seldomlink and I got, "Well, you're not even close to going over your allowance..." Beside the point... Oh and the one computer at my house was off because of the power outage, it doesn't automatically restart when power is restored.

All fine and dandy, just set up netflow and monitoring software on the interfaces of my cisco router, we'll see.

Could be an aggregation delay, perhaps up to 24 hours. How much did you use the day before?
If you can't open it, you don't own it.


Nitro, WV

3 edits
No power, and I and my family were in Myrtle Beach on Friday (the night before), not home. We came home Saturday, got in around 9:30PM.

No indication of intrusion on my logs, no foreign IPs, no foreign MAC addresses. It just doesn't fly. I have netflow set up on my cisco router feeding information to PRTG monitoring inbound and outbound traffic. I will compare to Seldomlink's numbers, and if they are far off, I will file an AG complaint. If not, then I'll stand corrected.

***Side Note***

Of course they count everything connection related on the 1000, when standard computer convention is counted in 1024. What does that mean?

ISP counting: 1000b = kb, 1000 kb = Mb, 1000Mb = 1Gb

1Gb = 1000*1000*1000 = 1000000000b

Computer convention:

1024b = kb, 1024kb = Mb, 1024Mb = Gb
1Gb = 1073741824b

1073741824-1000000000=73741824b~70.32568359375Mb lost per Gb

70.32568359375Mb * 250 = 17581.4208984375 Mb lost per month


17.16935634613037Gb lost per month....

Remember, everything computer related, including communication is done in binary, not decimal. 1000 is not 2^x. 1024 is 2^10, hence is a whole binary number.

Fun with math...

Netflow shows ALL data coming into and going out of the interfaces on my router, so I will have an accurate count of the data usage.

Mb = Megabyte
Mbps = Megabits per second

8 Bits = 1 Byte

That is the difference. Throughput isn't measured in Bytes for whatever reason...

Sorry, I meant
MB = Megabyte



Nitro, WV

4 edits
Ummm...okay, don't know the relevance, I used lowercase b signifying BIT not BYTE as is convention, and no where in my calculations did I convert from bits to bytes. My calculations where ALL bits, which is how we measure communications in computers.

Mb is MegaBIT
MB is MegaBYTE,

see the difference????

bps (bits per second) is just b/t(time).

And in actuallity, it is measured in Bytes sometimes, take Internet Explorer, it's transfer speed is measured in Bps (Bytes), not bps (bits).

Okay, I see, their usage meter is in Gigabytes. Well that makes it worse.

Common byte convention

1 bit = a 1 or 0 (b)
4 bits = 1 nibble or 1 word
8 bits or 2 words = 1 byte (B)
1024 bytes = 1 Kilobyte (KB)
1024 Kilobytes = 1 Megabyte (MB)
1024 Megabytes = 1 Gigabyte (GB)

Suddenlinks measurements...

1 bit = a 1 or 0 (b)
4 bits = 1 nibble or 1 word
8 bits or 2 words = 1 byte (B)
1000 bytes = 1 Kilobyte (KB)
1000 Kilobytes = 1 Megabyte (MB)
1000 Megabytes = 1 Gigabyte (GB)

Numbers are still the same though, substitue B for b....