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Steverino5

join:2012-06-22
Scottsdale, AZ

Scottsdale - down from 11:30am to 7:30pm on July 5

phone/internet down 11:30am to 7:30pm (modem continuously rebooting after failed connection attempt). Called COX, tried usual cycling of all components - no luck. Scheduled tech visit for today. Net came back up around 7:30 pm. Called today, COX said there were outages starting in Scottsdale at 11:21am yesterday. (Canceled tech visit.) Tech I talked to yesterday at 5:00 pm had no clue about outage.

How can I confirm the system-wide outage? Why was it out 8 hours? Did I make a mistake switching my land-line phone to COX?