They might have switched the pair you are on. Test at the NID as tigerpaw said. If it's a line problem, it's not going to get fixed until you have a tech out there.
Tested at NIDSN Margin 13.0Line Attenuation 13.5Running at over 7.11 mpsThanks for everyones help, I am going to hard wire the modem directly to the NID unless someone say's i shouldn't?I have it running that way now temporarily and it's smokin fast.
That configuration is called a "home run", and it is the preferred configuration.--Norman~Oh Lord, why have you come~To Konnyu, with the Lion and the Drum