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Grothendieck
Premium Member
join:2002-07-28
Miami, FL

Grothendieck

Premium Member

netflix keeps deactivating on smart-tv

Hello,

My parents have a 60" Sharp LED Smart-TV and they have netflix on it as one of the TV apps. We login to netflix and can watch it with no problems. However after some hours a message will pop up saying it has been deactivated and we need to input the login details again. This makes netflix work for the next hours (until it happens again and again) but its no fun inputting the login details with a TV remote.

Does anyone have any idea why the TV would get deactivated and prompt us for login details on a daily basis? Its irritating.

Thanks.

Snakeoil
Ignore Button. The coward's feature.
Premium Member
join:2000-08-05
united state

Snakeoil

Premium Member

How many active devices on the account?
How many active users?
Is the "app" set up to remember login and password?