| reply to the cerberus
Re: [Cable] How can I get my SBG6580 Activated with teksavvy? said by the cerberus:Otherwise I (and many other Rogers users) wouldnt have been able to use SB6120's as SMC D3 gateways for YEARS. Every now and then there is a bunch of people on Rogers' forum complaining that their non-supported modems are no longer working only to find out they got caught in an audit and their modems got removed from the authorized list.
We may never know exactly what triggers those audits nor why Rogers does them arbitrarily across only subsets of their client base instead of systematically on every authorization request but they do happen. |
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| said by InvalidError:said by the cerberus:Otherwise I (and many other Rogers users) wouldnt have been able to use SB6120's as SMC D3 gateways for YEARS. Every now and then there is a bunch of people on Rogers' forum complaining that their non-supported modems are no longer working only to find out they got caught in an audit and their modems got removed from the authorized list. We may never know exactly what triggers those audits nor why Rogers does them arbitrarily across only subsets of their client base instead of systematically on every authorization request but they do happen. I wasnt saying audits dont happen, I was just saying that they dont check for what you said (manufacturer/model).
Rogers retail doesnt allow you to use your own modem very easily, and when these people get banned it is because the non rogers modem wasnt registered correctly by the csr (making it look like stolen service which is what the audit is actually looking for). |
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| I agree with cerberus, Rogers is just looking more for stolen service than non approved modems. The funny thing is the SBG6580 is in Rogers database but is not on the approved list. One Rogers customer wanting to activate the SB6120 was told that the SBG6580 was in their database but not the SB6120.They had to provision it as an SMC D3 yet the SB6120 or SB6121 is approved for Teksavvy which is supposedly not in Rogers database. It is all about MONEY. Rogers is getting a cheap deal on that SMC garbage. If a customer wants to pay the extra money they should be able to buy the modem that they want. The Motorola SBG6580 is a great modem which I have been using since 2010 on Teksavvy's network. I keep buying Motorola modems because they are reliable and last a long time. They have a proven track record. I have had various Motorola modems since the late 90's when they made analogue ones. If a customer prefers a non gateway model the SB6180 would be a perfect fit for them. That would work just as well. Look at my signal levels, I am using cheap rg59 coax and the modem is still stable. I could increase my levels by upgrading the cable to rg6 but I haven't had the need to. |
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 bbbc
join:2001-10-02
NorthAmerica
kudos:2
 ·FreedomPop
| reply to manolito2112
Anyone pulled this provisioning trick, saying you're using an approved device, with TekSavvy West (Shaw territory)? Is the stats page blocked by DOCSIS provisioning or the firmware Shaw pushes out for their approved modems? Obviously, these questions are a means to figure out how to get a modem where you can see what is going on, through the stats page.
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Consumerist.com | Consumers Union |
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| reply to InvalidError
said by InvalidError:said by manolito2112:if you don't know that, DHCP do not send any model or serial number information from any device Before you can even send a DHCP request out, the modem has to go through the authentication/authorization procedure (BPI+) with the CMTS and this procedure DOES include modem MAC (HMAC), modem certificate, manufacturer, model number, serial number, etc. All what they need is serial number + HMAC (both previously provided), BPI+ Indeed include Manufacturer ID in the VENDOR ID portion of the CM-ID frame (3 Bytes),but guess what, is 00:20:40 for ALL MOTOROLA's Cable Modems, useless!, Certificate? is generated after as a proof of identity and encryption |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to bbbc
said by bbbc: Is the stats page blocked by DOCSIS provisioning or the firmware Shaw pushes out for their approved modems? Obviously, these questions are a means to figure out how to get a modem where you can see what is going on, through the stats page.
Well it is blocked for the DCM475 so nothing to see unfortunately. |
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| reply to manolito2112
said by manolito2112:said by InvalidError:said by manolito2112:if you don't know that, DHCP do not send any model or serial number information from any device Before you can even send a DHCP request out, the modem has to go through the authentication/authorization procedure (BPI+) with the CMTS and this procedure DOES include modem MAC (HMAC), modem certificate, manufacturer, model number, serial number, etc. All what they need is serial number + HMAC (both previously provided), BPI+ Indeed include Manufacturer ID in the VENDOR ID portion of the CM-ID frame (3 Bytes),but guess what, is 00:20:40 for ALL MOTOROLA's Cable Modems, useless!, Certificate? is generated after as a proof of identity and encryption And SMC D3 gateway isnt motorola. therefore BPI+ on rogers is not looking at Manufacturer ID in the VENDOR ID. |
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| reply to decx
I got the modem working, as simple as any other |
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| reply to elwoodblues
Works! |
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| reply to mp
You were right!! |
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| reply to RogersLite
It does bound 8/8 channel |
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| reply to the cerberus
Confirmed, I got it working! |
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| reply to manolito2112
Just to closed the threat
The MOTOROLA SBG6580 DOES work, here is the proof! |
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 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | Although it works, those stats aren't that good.
Power should be between -10 & +10. Closer to 0 is optimal.
Hopefully your line stays stable or having to open a ticket for you could potentially be hard to do.
As long as all is stable & you don't have issues, I wouldn't see a problem at this time.
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TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) |
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| reply to manolito2112
Let see how perform over the time |
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| New stats for my SBG6580. Just replaced indoor cable with RG-6 and removed splitter. The outdoor cable has not been replaced. |
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TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | Those stats look OK to me. |
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| reply to manolito2112
Do you still have good connection with this Modem on Teksavvy?? I just got one today. |
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 TwiztedZeroNine Zero Burp Nine SixPremium
join:2011-03-31
Toronto, ON
kudos:3 | reply to manolito2112
Note the 'newish' adverts being inserted into the speedtest results... time to update your AdBlockPlus filters  , fixed mine allready. |
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Reviews:
 ·Start Communicat..
| reply to mp
said by mp :said by decx:It's not an approved modem that Rogers/Videotron/Shaw (depending on where you are) will activate.
I use one. Just give them the MAC address on it, saying you've already got a modem. It works great. Really? I tried this last month. If you want the rogers validation phone number, I will gladly give it to you. The Mac Address they would not validate, so I wound up taking the modem back. I also tried to validate only the mac address with Teksavvy and with Start and none would validate it. t is available to purchase at Tiger direct in Burlington by the way. |
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