[TiVo] Whole home bundle preview troubleshooting Milton, MA i recently had the whole house bundle Installed but the preview box is not showing "my shows" that were successfully recorded by the main box. I went to TiVo>settings & messages> settings> network> connect to the TiVo service now. The status says "succeeded" as a MoCA connection with a next attempt scheduled for 3am tomorrow morning.
Am I missing something? The main box works like a charm, but I'm puzzled by the preview box. It hasn't worked since installation. Regretfully, I didn't think to try it while the installer was here.
Thank you for any assistance you may offer.
Good Morning - Jason's team can look into your issue, but need either the name on your account or your TSN. You can IM the infor to me at rcncares.
reply to Prilla1
Please PM me your TSN info so we can dig into this.
V.P. Engineering and Operations