Chris 313Because It's Geekier Premium Member join:2004-07-18 Houma, LA ·AT&T FTTP ·Comcast XFINITY
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to Pooper3
Re: Comcast downgraded/slowed my connection downHeh. I know. I've heard horror stories about Comcast and have had my own issues with them in the past. But the most recent ones were solved with Steve's quick help. And as for his reply, it depends on when you get him. It could be a few minutes, hours or even the next day. But he does respond. And as the rules say, don't bump your own post if no reply has appeared yet, it could delay response time.
And as for your problem lasting 3 weeks, I'd have said come here and post your issue sooner for a quicker resolution, but seeing your join date, I'd say that wasn't possible. How long did you lurk before you joined and posted your problem? |
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Asus RT-AC68 Ubiquiti NSM5
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to Pooper3
How is it dishonorable? Blast in most areas is 20-30mbps, with best effort to provide higher speed for a short period of time/smaller download.
You appear to have been receiving significantly more than you were paying for and are unhappy that Comcast finally realized it and made the appropriate changes. |
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Chris 313Because It's Geekier Premium Member join:2004-07-18 Houma, LA ·AT&T FTTP ·Comcast XFINITY
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The issue is, sure, while he may have been receiving higher speeds for whatever reason, he can't get what he's paying for now. Any judgment or critique about the situation should be reserved until after he returns with what Comcast Steve says about his situation and fixes it. |
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]Here I am over one month later and as I predicted my speed is even worse now. These are my average speeds now: 3.56 Mb/s 0.33 Mb/s 8 ms » speedtest.net/result/210 ··· 2494.png» speedtest.net/result/210 ··· 9139.png» speedtest.net/result/210 ··· 7493.png |
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Pooper3 |
Here are the results using comcast's speedtest: » stage.results.speedtest. ··· 7282.png» stage.results.speedtest. ··· 7502.png» stage.results.speedtest. ··· 7112.pngI have to use my mobile phone's 3G connection for my primary internet connection now since my Comcast is slower. :-( |
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Gotta go slow -comcast
Those speeds are probably faster than most mobile 3g. Now if you have verizon LTE unlimited, then hehe |
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