| reply to Lynn
Acanac - horrible service Nothing resolved. Still 1Mbps service, paying for 6Mbps, constant re-syncing by modem. Not suitable service for my needs.
Submitted by cancellation request to billing via email July 10, 2012.
Will see if they issue the credit as quickly as they can charge your credit card.
Extremely dissatisfed, waring to others...choose some other provider! |
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LynnPremium
join:2011-08-11
Trenton, ON
kudos:7 | Since they have done troubleshooting steps and issue is not resolved they will issue you a refund. |
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| reply to Lynn
Re: Acanac - horrible service As expected it has now been three weeks, and Acanac is dragging their feet to issue the refund. I will have to call the credit card company, the better business bureau and the ministry of consumer affairs and file a complaint about this business. By the way they have very bad record with the Better Business Bureau with huge number of complaints. |
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LynnPremium
join:2011-08-11
Trenton, ON
kudos:7 | it has been awhile since I talked to you so I do not have your information anymore. If you want to pm me with the name or email on your account I will look to see what is going on with your refund for you. |
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LynnPremium
join:2011-08-11
Trenton, ON
kudos:7 | UPDATE:
Rastercon got refund through for you and they are refunding 446.80+108.48. Will take a few days to come back but refund has been approved. |
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