I would also encourage those who are having issues with Windstream, as in the issues I'm having, to start filing complaints with the BBB and FCC. I just filed a complaint with the FCC. My complaint with the BBB is still ongoing. -- "We will evaluate these integrals rigorously if we can, and non-rigorously if we must". ---Victor Moll, invited talk, Tom Osler Fest (April 17, 2010)